MANAGER I-SES - 71001414

Requisition No: 856778 

Agency: Department of Law Enforcement

Working Title: MANAGER I-SES - 71001414

 Pay Plan: SES

Position Number: 71001414 

Salary:  $66,187.80 

Posting Closing Date: 07/17/2025 

Total Compensation Estimator Tool

MANAGER I

CRIMINAL JUSTICE INFORMATION SERVICES

FIREARM ELIGIBILITY/FIREARM PURCHASE PROGRAM 

**Open-Competitive Opportunity**

POSITION SUMMARY:

Under the direction of the General Services Operations Manager (GSOM) and the Firearm Eligibility Bureau Chief, the incumbent in this position manages the supervision, administration, and resolution of operational and management problems as they relate to the activities of the Firearm Eligibility System (FES) within the Firearm Purchase Program (FPP), which is utilized to process firearm criminal history checks for Florida. This position is responsible for providing management consultant services to the Division, Department, and other agencies to improve operations and ensure efficient and effective accomplishments of agency objectives. This manager provides technical guidance to employees, colleagues and/or customers regarding the FES to ensure its continuity of operations and usage is in alignment with state and federal laws.  Additionally, this position also manages employees who are responsible for conducting state and national criminal history record checks to determine an individual’s eligibility to purchase/transfer a firearm in Florida.   This position assists the GSOM and the Bureau Chief in such areas as auditing daily activity reports, preparing employee performance evaluations, evaluating unit workload status, and monitoring individual employee progress. This manager and their teamwork non-traditional hours and is required by Florida Statute §790.065 to be operational 7 days a week apart from Christmas Day and New Year’s Day, for a period of 12 hours a day beginning at 9 a.m. and ending at 9 p.m. This position must meet NCIC/FCIC (National Crime Information Center/Florida Crime Information Center) Certification requirements within six (6) months of appointment and maintain this certification as required by the FCIC Basic Training Manual. The member in this position is responsible for the care, custody, and control of all property assigned. Responsible for supervision of staff and incumbent spends the majority of time communicating with, motivating, training, and evaluating members while planning and directing their work.  This position has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action.

DUTIES & RESPONSIBILITIES:

Specific duties include:

• Formulating objectives by outlining goals, activities and special projects which are consistent with the unit and bureau overall objectives and division mission and conveys to unit members;
• Monitoring the FES system and daily work volumes and makes adjustments in response to changing work volume;
• Ensuring coordination with counterparts on alternate shifts or other units within the section or bureau, with respect to work adjustments or procedural changes to ensure other areas are not adversely impacted;
• Providing verbal status reports weekly or as instructed by the GSOM or Bureau Chief regarding the FES;
• Recommending operational policies and assists in the establishment of procedures and procedural manuals, implementation of policies, achievement of operational objectives or resolution of operational problems;
• Monitoring the FES and operational activities to meet specific measurable service objectives to assure compliance with state and federal laws, agency policies and operation goals;
• Providing daily consultation and assistance to members and staff in oversight of programs and responsibilities;
• Preparing program user specification and assists programming staff with understanding data definitions, edits and output reports required by supplying written documentation and verbal instructions as required for the FES system; and
• Responding to requests for data or assistance with current, accurate, understandable, and practical recommendations and information in a manner established by Department policy and in discussion with the Bureau Chief/Director.

To be considered as a potential candidate, you must meet the minimum qualifications(s) listed below. Degrees must be from an accredited college or university as recognized by the U.S. Department of Education.

MINIMUM QUALIFICATIONS:

1. At least one year in a supervisory position or in a leadership capacity.

KNOWLEDGE, SKILLS & ABILITIES:

• Knowledge of the criminal justice system;
• Knowledge of methods of data collection;
• Ability to compile and analyze data, related to the development of training programs;
• Ability to coordinate research;
• Ability to utilize problem solving techniques;
• Ability to understand and apply rules, regulations, procedures related to the development of training programs; and
• Ability to plan, organize, and complete work assignments.

Note: Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

BASE SALARY:

• $66,187.80

HOW YOU WILL GROW:

FDLE recognizes the importance of growth and success while fostering a family-oriented work environment. We encourage our members to seek opportunities for professional growth through training, team building, and mentoring. Our four Fundamental Values of Service, Integrity, Respect and Quality will guide you as you embark on a lifelong career at FDLE.

OUR SALARY & BENEFITS:

Starting salary will be the minimum of the class pay range, unless otherwise dictated by FDLE’s pay policy. FDLE is a State of Florida Employer and offers a comprehensive benefits package, including:

• State of Florida Tuition Waiver Program;
• Paid holidays, vacation and sick leave;
• HMO and PPO health insurance options with premiums starting as low as $50 per month;
• $25,000 in automatic life insurance coverage;
• Multiple supplemental insurance options including: dental, vision, disability and more;
• Paid maternity leave and parental leave following the birth or adoption of a child;
• Pension and investment retirement plan options; and
• Tax deferred medical and child care reimbursement accounts.

ABOUT OUR AGENCY:

The Florida Department of Law Enforcement (FDLE) employs more than 2,000 members statewide – either at headquarters in Tallahassee or in one of seven regional operations centers (ROCs). Our mission is to promote public safety and strengthen domestic security. Click here for additional information about FDLE.

HIRING PROCESS:

You will be evaluated for this job based on your previous knowledge and experience. Additional reviews may be performed to screen for preferred qualifications, experience and education. Your qualifications will be based on knowledge, skills, and abilities and other elements relevant to this position supported by the information in your application. Qualifying questions will only be credited if verifiable by the information provided on your application including specifically required software/computer skills. You may be contacted to participate in a selection process which may consist of written exercises, work samples, skills tests, interviews, drug screen and fingerprinting.  You may be notified by email to participate in a selection process. Failure to reply within a designated timeframe may exclude you from further consideration. Future vacancies may be filled from this position advertisement.

BACKGROUND:

FDLE requires an extensive background process of all recommended applicants. The elements of a background include: financial credit check, criminal history of applicant and applicant’s immediate family or roommates, personal references, employment and education verifications (which includes official transcript(s)), drug screen and fingerprinting.  This information will be utilized to make the final hiring decision.

NOTES:

Preference will be given to current FDLE members who have satisfactorily completed at least six months of the probationary period for their current position.

REMINDERS:

1. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov.
2. If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be cancelled, suspended, or deemed ineligible depending upon the date of your retirement. 

The State of Florida hires only U.S. citizens and lawfully authorized alien workers.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.