MOTORIST SERVICES SPECIALIST (RECORDS SPECIALIST) - 76004495

Requisition No: 850387 

Agency: Highway Safety and Motor Vehicle

Working Title: MOTORIST SERVICES SPECIALIST (RECORDS SPECIALIST) - 76004495

 Pay Plan: Career Service

Position Number: 76004495 

Salary:  $33,760.08 Annually 

Posting Closing Date: 04/18/2025 

Total Compensation Estimator Tool

Division of Motorist Services

Bureau of Commercial Vehicle & Driver Services

Career Service (CS) Opportunity

*Open Competitive Advertisement*

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history.  Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position. 

Contact Person: LaTia Benbow, latiabenbow@flhsmv.gov.

The Organization

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

Our Benefits include

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers.

Duties and Responsibilities

This position is responsible for specialized clerical work that supports the International Registration Plan (IRP) and International Fuel Tax Agreement (IFTA) programs with respect to incoming mail, outgoing mail (including preparation of motor carrier credentials for shipment), or documents requiring scanning. The position incumbent will make independent decisions related to the organization and control of those documents and credentials received by the Bureau or prepared by the Bureau for shipment or records management purposes. 

Duties include working with all the IRP and IFTA business units to ensure the proper intake of service requests and the proper disposition of completed work. The incumbent in this position is entrusted with certain information that is confidential and/or exempt from public record and that, if not handled properly, could compromise carrier/taxpayer privacy or protection of personal identity.

Knowledge, Skills, and Abilities:

• Ability to communicate clearly, effectively, and respectfully under a variety of conditions.
• Knowledge of general office procedures and equipment.
• Skill in basic mathematical calculations.
• Ability to plan and organize work activities.
• Ability to establish and maintain effective working relationships with coworkers and other Department business units.
• Ability to review materials for completeness and accuracy.
• Ability to verify data on electronic files.
• Knowledge of alphabetical and numerical filing.
• Ability to understand and apply applicable rules, regulations, policies, and procedures.
• Ability to work with standard office software such as email, spreadsheets, and databases.
• Ability to foster cooperation and support coworkers in achieving bureau and Departmental performance goals.

Preferred Qualifications

Preference will be given to applicants who have the following:

• At least 6 months of clerical support experience in such areas as mail handling, document handling, or filing, etc.

Job Related Requirements

• The work hours for this position are from 8:00 a.m. to 5:00 p.m., Monday through Friday.
• Occasional overtime required.
• Must be able to load, unload, and lift items that weigh up to 30 lbs.

General Information

• The elements of the selection process may include a skill assessment and/or oral interview.
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI.  Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• FLHSMV employees are paid once a month on the last workday of each month.  All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.