MOTORIST SERVICES SPECIALIST - 76002527

Requisition No: 831859 

Agency: Highway Safety and Motor Vehicle

Working Title: MOTORIST SERVICES SPECIALIST - 76002527

 Pay Plan: Career Service

Position Number: 76002527 

Salary:  $33,742.80 Annually 

Posting Closing Date: 11/16/2024 

Total Compensation Estimator Tool

Division of Motorist Services

Bureau of Motorist Services Support 

Career Service (CS) Opportunity

*Open Competitive Advertisement*

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history.  Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position. 

Contact Person: Nikeva Mikler, (850) 617-3094

The Organization

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

Our Benefits include

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers.

Duties and Responsibilities 

The Motorist Services Specialist is responsible for working with and supporting the Tax Collector Support and Compliance and Audit Units of the Bureau of Motorist Support Services.  This position maintains databases, electronic and manual files and records for tax collector offices; while providing support to the Program Manager, Operations Services Manager and Compliance and Audit Unit personnel.  The position is also responsible for preparing purchasing documents and processing payments, reconciling and processing invoices, supporting internal and team websites, preparing shipping requests, tracking and processing confidential and fingerprint files for the work unit, updating logs, tracking systems and ordering supplies.

Knowledge, Skills, and Abilities

• Knowledge of the principles and techniques of effective, professional communication, both verbal and written.
• Ability to work independently.
• Ability to plan, organize and coordinate work assignments.
• Ability to maintain electronic and paper filing systems.
• Ability to track inventory and compile reports.
• Knowledge and ability to effectively use Microsoft Word, Outlook and Excel.
• Ability to work with and maintain confidential information.
• Ability to communicate effectively and professionally with internal and external customers.
• Ability to establish and maintain effective and professional working relationships with others.

Preferred Qualifications 

Preference will be given to candidates with the following:

• Preparing written correspondence, memos and/ or emails; proofreading and /or verifying documents. 
• Using Microsoft Word, Outlook and Excel. 

Job Related Requirements 

• The position you are applying is subject to a Level 2 background check, along with Criminal Justice Information System (CJIS) clearance, to include a fingerprint-based check of the criminal records of the FBI, as a condition of employment pursuant to Chapter 110.1127, 435 and 943, Florida Statutes.  Please note that, since this position requires CJIS clearance, the Department will have access to all an applicant’s criminal and juvenile delinquency records, even those that have been sealed or expunged. 

General Information

• The elements of the selection process may include a skill assessment and/or oral interview.
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI.  Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• FLHSMV employees are paid once a month on the last workday of each month.  All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.   

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.