MS ANALYST II - 76002630

Requisition No: 856791 

Agency: Highway Safety and Motor Vehicle

Working Title: MS ANALYST II - 76002630

 Pay Plan: Career Service

Position Number: 76002630 

Salary:  $45,593.64 Annually 

Posting Closing Date: 07/30/2025 

Total Compensation Estimator Tool

Division of Motorist Services

Bureau of Motorist Compliance

*Career Service*

*Internal Agency*

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position. 

Contact Person: W. Conrad McCray, (850) 617-2443

The Organization
The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

 
Our Benefits include

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers.

If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV! 

Duties and Responsibilities
The MS Analyst serves in the Driver Review (Medical) Program as a direct report to the FLHSMV Program Manager and is responsible for performing research and analysis of complex medical disability issues and providing case consultation to the Medical Case Processing Sections and Re-Exam/Vision Section. This position also provides case management services with the objective of counseling customers regarding case outcomes. Other duties include preparing multifaceted correspondence, memoranda, and other communication, as well as handling complex communication with field personnel, other agencies, FLHSMV legal and executive staff, and customers. This incumbent in this position will also serve as a liaison between the Driver Review (Medical) Program, Tax Collector agents, and Medical Advisory Board, and is a member of the Safe Mobility for Life Coalition.

Knowledge, Skills, and Abilities

• Knowledge of medical disabilities that can directly affect driving ability
• Experience in reviewing/screening medical reports, identifying relevant information, and making appropriate recommendations and/or determinations
• Ability to analyze processes and implement process improvements
• Skills in written communication
• Ability to analyze data and prepare and maintain records and/or reports
•  Professional work experience processing confidential information
• Ability to work independently with minimal supervision
• Skill in using personal computers and software including Microsoft Word, Excel, and PowerPoint

Preferred Qualifications
Preference will be given to candidates with the following:

• Two or more years managing issues or grievances
• Two or more years of experience preparing correspondence and memos
• Two or more years analyzing, interpreting, and understanding Florida Statutes
• An associate degree or higher and/or a Master’s in social work
• Experience implementing process improvements
• Experience analyzing data and preparing/maintaining records and reports
• Handling/processing confidential information
• Experience using Microsoft Word and Excel

General Information

• The elements of the selection process may include a skill assessment and/or oral interview.
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• FLHSMV employees are paid once a month on the last workday of each month.  All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes. 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.