MS ANALYST II - 76004604

Requisition No: 884219 

Agency: Highway Safety and Motor Vehicle

Working Title: MS ANALYST II - 76004604

 Pay Plan: Career Service

Position Number: 76004604 

Salary:  $45,593.64 Annually 

Posting Closing Date: 10/08/2026 

Total Compensation Estimator Tool

DIVISION OF MOTORIST SERVICES

BUREAU OF ISSUANCE OVERSIGHT

SYSTEMS MONITORING

*Career Service (CS) Opportunity*

*Internal Opportunity - FLHSMV Employees Only*

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

Contact Person: Cosmos Ficklin, (850) 617-3001 CosmosFicklin@flhsmv.gov

The Organization

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

Our Benefits include

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers.

If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!

Duties and Responsibilities

This position is responsible for developing and monitoring compliance programs for the Electronic Temporary Registration (ETR), Electronic Filing System (EFS), Electronic Title and Lien (ELT) and Salvage Filing System (SFS) agents in processing title and registrations transactions.  The position will conduct reviews of the programs including site visits (travel will be required). The position will provide data analytics using the Department’s systems and tools to provide statistical reports for monthly reporting of transaction activities. The position will provide contract management for the various programs. The position will also assist with policy and procedure development and analysis related to motor vehicle titles and registrations.

Knowledge, Skills, and Abilities

• Knowledge of principles and techniques of effective communication.
• Knowledge of the methods of data collection.
• Knowledge of instructional design, research, and implementation methodologies.
• Knowledge of FRVIS.
• Skill in the use of Excel, Word, PowerPoint, Adobe Acrobat, and Adobe Reader.
• Skill in planning, problem solving, and strategic development.
• Ability to organize data in a logical format for presentation in reports, documents, and other written materials.
• Ability to compile and analyze data relating to the development process improvement.
• Ability to conduct fact-finding research.
• Ability to prepare professional papers, research studies, and evaluations and investigate reports.
• Ability to plan, organize, and coordinate work assignments.
• Ability to establish and maintain effective relationships with others.
• Able to communicate effectively.
• Able to work independently.
• Able to utilize problem solving techniques.
• Able to understand and apply applicable rules, regulations, policies, and procedures relating to the development of motor vehicle programs.
• Excellent communication skills (written and oral).

Preferred Qualifications
Preference will be given to applicants who have the following experience:

• Using the Florida Real-time Vehicle Information System (FRVIS) and the Orion System.
• Auditing programs and creating improvement plans.
• Reading, applying and interpreting rules, regulations, policies and/or procedures.
• Preparing written communication, to include written policies, procedures, reports, memos, and/or correspondence.
• Performing research, gathering data, and performing data analysis and/or statistical studies.
• Using data analytics to develop recommendations for workflow and productivity improvements.
• Creating advanced reports and presentations that include graphs.
• Tables, and charts to visually display data in a logical order.
• Managing contracts and enforcing provisions of contracts.
• Monitoring compliance programs to develop and coordinate effective solutions for potential problems.

Job Related Requirements

• Occasional day and/or overnight travel. 

General Information

• The state of Florida hires only U.S. citizens and lawfully authorized alien workers. All selected applicants are required to provide identification and either proof of U.S. citizenship or proof of authorization to work in the U.S. The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) does not participate in employment sponsorship for work visa status (e.g., H-1B) or for Curricular Practical Training (CPT) or Optional Practical Training (OPT, STEM OPT).
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• In accordance with Section 110.1128, Florida Statutes, male applicants who were required to register with the Selective Service System must provide proof of registration or documentation verifying exemption status during the hiring process.
• The elements of the selection process may include a skill assessment and/or oral interview.
• FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.