MS BUSINESS CONSULTANT I - 76001782

Requisition No: 864393 

Agency: Highway Safety and Motor Vehicle

Working Title: MS BUSINESS CONSULTANT I - 76001782

 Pay Plan: Career Service

Position Number: 76001782 

Salary:  $37,067.28 Annually 

Posting Closing Date: 11/18/2025 

Total Compensation Estimator Tool

Division of Motorist Services

Bureau of Motroist Compliance

*Career Service*

*Open Competitive*

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

Contact Person: Sebastian Miller, (850) 617-2508

The Organization

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

Our Benefits include

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers.

Duties and Responsibilities

As a Business Consultant l, you will serve as a liaison between the Department and the Insurance Industry. This position is responsible for communicating with the insurance industry and technical support staff to make certain the insurance company filings in the departmental insurance database and financial reponsibility's automobile personal injury protection and liability insurance case production programs are working properly. You will respond in writing and verbally to complex insurance industry inquiries and resolve issues with Financial Responsibility sanctions. You will also be responsible for independently monitoring, analyzing and updating the Self-insurance program for all self-insurers which includes approving applications from interested parties in accordance with Florida Statutes, 324.161 and 324.171. Additional responsibilities include independently researching laws, policies and procedures to respond to inquiries regarding driver license suspensions, revocations, disqualifications and cancellations for driver improvement and financial responsibility issues.

Knowledge, Skills, and Abilities

• Knowledge of Florida Statutes governing financial responsibility pursuant to Chapters 322, 324 and 627 of the Florida Statutes and financial responsibility sanctions.
• Skilled in using DAVID, Motorist Maintenance, DL Maintenance, and FRVIS.
• Skilled is using Microsoft Office (Word, Excel, PowerPoint and Outlook).
• Ability to be tactful in difficult and stressful situations.
• Skilled in researching, analyzing, and resolving customer inquiries relating to driver license and motor vehicles.
• Ability to understand, interpret and apply rules, regulations, laws, policies and procedures.
• Ability to communicate effectively, both verbally and in writing.
• Ability to establish effective working relationships with others.
• Ability to independently organize and handle multiple priorities and assignments.
• Skill in analyzing situations, determining key issues and developing solutions.
• Ability to collect, evaluate and analyze data to develop, revise and make recommendations relating to the improvement of daily operations, policies and procedures.
• Ability to compose letters, emails, newsletters, policies/procedures, and reports.

Preferred Qualifications
Preference will be given to candidates with the following:

• Using Microsoft Word, Excel and Outlook;
• Reviewing, validating processes, and documenting the results;
• Researching data and making recommendations based on the analysis; Providing customer service;
• Using Driver and Vehicle information Database (DAVID), Motorist Maintenance, DL Maintenance and Florida Real-time Vehicle Information System (FRVIS);
• Performing analytic reviews of proposed legislation and/or policies and procedures;
• Public relations and communication;
• Interpreting and implementing laws, regulations, policies and procedures.
• Preference will also be given to applicants who have a bachelor's degree or higher from an accredited college or university.

General Information

• The elements of the selection process may include a skill assessment and/or oral interview.
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.