NETWORK ADMINISTRATOR

Requisition No: 838524 

Agency: Florida Gaming Control Commission

Working Title: NETWORK ADMINISTRATOR

 Pay Plan: Career Service

Position Number: 41500702 

Salary:  $65,000 - $73,000 

Posting Closing Date: 10/14/2024 

Total Compensation Estimator Tool

Florida Gaming Control Commission

Office of Information Technology

System Project Consultant

Working Title: Network Administrator
Position Number: 41500702
Hiring Salary: $65,000 to $73,000 – Commensurate With Experience

*** Open Competitive ***

Overview:

The Florida Gaming Control Commission (FGCC) is a five-member commission appointed by the Governor. Our mission is to preserve and protect the integrity of gaming activities through fair regulation, licensing, effective criminal investigation, and enforcement.

The FGCC regulates legal gambling in the state, including licensed pari-mutuel wagering facilities, cardrooms, and slot machine gaming facilities.  In addition, FGCC investigates criminal gambling activity and enforces the state’s criminal gambling laws.

The FGCC is searching for a Network Administrator to support our growing agency, infrastructure, and IT team. This role will report directly to the Chief Information Security Officer and will support users of FGCC computer systems.

This position will be involved in maintaining the agency’s network infrastructure, including five main office sites, approximately 30 remote sites, and our private cloud environment. This position requires frequent travel and the ability to lift and manage equipment in excess of 50 lbs.  MFN experience is preferred.

Position Duties:

• Administer next-generation firewalls, including the creation of rules, patching, and troubleshooting.
• Configure and administer network equipment such as switches, firewalls, and wireless access points.
• Support and maintain the agency’s Criminal Justice Information Systems (CJIS) network connection.
• Installs, configures, and maintains network equipment to update or fix hardware or software issues; updates security/network software to keep data and communications protected.
• Monitors computer systems to improve network performance for computer systems and networks.
• Develops and implements standards, procedures, and processes for the network operations.
• Responsible for network operations and service levels for data and voice networking equipment, software, and network processing devices.

• Plans and manages the support of new technologies, network performance, reliability, equipment arrangements, electrical power, and cable requirements for telecommunications and information processing equipment.
• Responsible for cable management in all wiring closets.
• Ensures the computer network is fully operational and secured and maintains computer networks and systems including software-defined (cloud) networks, firewalls, VPNs, switches, routers, and other physical and virtual network appliances.
• Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
• Develop training materials and procedures to train operators in the proper use of hardware or software.
• Perform routine maintenance around reports, labels, and other documentation required by operations.
• Provide proactive and responsive support to all end users by addressing assigned incidents.
• Provide operational support for the organization's information systems and peripheral equipment, such as servers, printers, storage devices, mobile devices, network devices and VoIP or Collaboration solution.
• Troubleshoot common connectivity issues.
• Provide support to systems containing CJIS data.
• Conduct routine backups on network appliances.
• Review logs and alerts for agency systems. Remediate issues as they are discovered.
• Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
• Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities through ticketing system and knowledge repositories.
• Follow up on outstanding requests and ensure timely resolution.

Minimum Requirements:

• 2 years of experience supporting enterprise networks. Experience in support services related to network management may substitute depending on depth and breadth of experience. 
• Good working knowledge of current operating systems, next generation firewalls, routers, switches, wireless access points, Microsoft 365, Cloud services, SDN, and other networking technologies.

The incumbent must be:

• Reliable and dependable.
• Strong skills in problem solving and critical thinking.
• Excellent time management skills and ability to manage multiple tasks.
• Proven interpersonal and communication skills.
• The ability to work with all levels of employees in a professional manner.
• Excellent analytical and decision-making abilities.
• Detail oriented.
• Understanding of networking concepts (DHCP, IP addressing, DNS, subnets, VLANs, etc.) and the use of common network troubleshooting tools such as ping, tracert, etc.
• Understanding of interior and exterior routing protocols.
• Sufficient experience in the Duties & Responsibilities described above can be considered to satisfy any of the minimum requirements.

*** Applicant’s must complete all fields in the Candidate Profile. Work history with month and year, hours worked, and formal education are required to qualify for this position. Responses to Qualifying questions must be verifiable in the Candidate Profile. Resumes and other documentation can be attached to provide additional information.***

Where you will work:

This position is located in Tallahassee, FL.

Preferred Knowledge, Skills & Abilities:  

• Knowledge of network security principles and processes.
• Knowledge of principles and processes involved in business and organizational planning, coordination, and execution.
• Knowledge of cloud computing and cloud-based infrastructure.
• Knowledge of current trends and State of Florida initiatives in the area of network management.
• Knowledge of federally compliant networking standards.
• Ability to implement network theory concepts.
• Ability to implement major network communications methods.
• Ability to complete network implementation, to include remote network implementation.
• Ability to design, deploy, and maintain computer networks, to include cloud-based SDN architecture.
• Ability to communicate information technology issues effectively with non-technical users.
• Ability to manage large scale technology projects.
• Ability to manage vendors and team members.
• Skilled in oral and written communication.
• Ability to manage, lead, direct, coordinate, and supervise the work of staff.

Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The state offers a comprehensive compensation package for employees that features a highly competitive set of benefits including:

• Low premium health, dental, vision, life, and supplemental coverage options!
• Paid personal time that includes annual leave, sick leave, nine paid holidays, and one personal holiday!
• Paid administrative leave for mentoring, volunteering, voting, and more!
• Family planning support that includes adoption benefits and paid/unpaid leave options for family and medical responsibilities!
• Retirement plans that include employer contributions (For more information, visit www.myfrs.com)!
• Deferred compensation plans!
• FREE basic life insurance plus additional options for you, your spouse, and children!
• Flexible Spending Accounts!
• Tuition waivers!

IMPORTANT NOTICES:

• The Florida Gaming Control Commission has employment restrictions for all commission employees referenced in sections 16.713 and 16.715, Florida Statutes.
• This position requires a security background check and/or drug screening as a condition of employment and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and/or State Issued Photo Identification to conduct this background check.

Applicants are required to apply online through the People First system by the closing date.  All required documentation must be received by the closing date of the advertisement.  If you have any questions regarding your application, you may call 1-877-562-7287.

Special Reminders:

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:  http://www.sss.gov.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS to see how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible, depending upon your retirement date.

We hire only U.S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System, a federal government electronic database that allows employers to verify the identity and employment eligibility of all persons hired to work in the United States.

 The Florida Gaming Control Commission is committed

to increase recruitment and hiring of individuals with disabilities and improve employment outcomes.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.