NETWORK ADMINISTRATOR I - 36000171

Requisition No: 862337 

Agency: Department of Lottery

Working Title: NETWORK ADMINISTRATOR I - 36000171

 Pay Plan: Lottery Exempt Serv

Position Number: 36000171 

Salary:  $41,500.00 - $50,000.00 

Posting Closing Date: 10/16/2025 

Total Compensation Estimator Tool

NETWORK ADMINISTRATOR I

FLORIDA DEPARTMENT OF THE LOTTERY – DIVISION OF NETWORK AND CLIENT SERVICES

*Open Competitive Opportunity*

AGENCY BENEFITS:

If hired, as employee of the Florida Lottery, you will be provided the benefits listed below:

• Approximately 97.5% of the premium for health insurance
• Individual (~$8/month) or Family (~$30/month)
• 100% of the premium for individual or family dental insurance
• 100% of the premium for basic life insurance
• Employer contributions to the Pension Plan or Investment Plan; contribution levels will vary based upon Pay Plans.

PREFERRED QUALIFICATIONS:

• Certifications/Licenses in the following: CompTIA, Cisco, Extreme, Microsoft, Fortinet, Azure, OCI, and Google

GENERAL POSITION DESCRIPTION:

With regular supervision, this role is responsible for maintaining and administering the Lottery's computer networks. Primary duties include maintenance of computer networks, hardware, software, and other related systems, performing disaster recovery operations, protecting data, software, and hardware from attacks, and replacing faulty network hardware components when necessary. Works closely with the users of our network to identify potential issues and fix existing problems. A strong understanding of network infrastructure and network hardware, able to assist senior level network staff in implementing, administering, and troubleshooting network devices including WAPs, firewalls, routers, switches, and controllers and knowledge of application transport and network infrastructure protocols is required.

ESSENTIAL DUTIES:

• Each employee is expected to be knowledgeable of the Lottery’s Responsible Gaming program, including the No Underage Play and Play Within Your Means messaging, and will ensure retailers and players are aware of the program and provided information, as necessary.
• Assists in developing long term lifecycle planning forecasts in preparation for the obsolescence, replacement, and deployment of all networking infrastructure components.
• Assists in analyzing anticipated networking needs for upcoming budgetary cycles, prepares proposal documents with justification and subsequently obtains quotes for approved items.
• Assists in developing and maintaining comprehensive network documentation and drawings along with step-by-step response plans for foreseeable outage or equipment failure events.
• Responsible for ordering, installing, repairing and maintaining network and VOIP cabling and connections in the Lottery Headquarters facility.
• Plans, tracks, and manages complex projects according to Lottery prescribed methods and procedures. Provides timely reporting on the status and progress of such projects.
• Assists in monitoring and maintaining the Lottery’s internal and external networks and VOIP system and analyzing issues with communications failures, blockages and bottlenecks.
• Maintains an in-depth understanding of all Lottery systems and infrastructure and the relationships and interactions between them.
• Identifies potential conflicts or problems or opportunities to improve operating stability and performance.
• Assists in evaluating new or updated hardware and software and constructing test labs, infrastructure and testing plans for further evaluation and simulation prior to their implementation in production environments.
• Assists with deployment planning for potential adoption of new technologies or processes and develops and validates back-out strategies and backup/restore procedures for recovery in the event of unforeseen issues.
• Reviews planning and implementation documentation and verifies successful installation and proper operation of Network and VOIP hardware and software, and reports results to Network Engineers and Manager.
• Stays abreast of the most current releases and security updates for assigned products and systems and judiciously implements them while minimizing impacts to production environments. 
• Works with vendor support resources as required.
• Provides complete and comprehensive descriptions of reported problems, troubleshooting and remediation steps and progress for all assigned incidents and change events maintaining ongoing communication with all stakeholders using Lottery incident management processes.
• Adheres to Lottery change management practices in the performance of all modifications.
• Develops and maintains clear and comprehensive Standard Operating Procedure documents for all assigned infrastructure and systems.
• Attends meetings and conferences as scheduled prepared to engage and provide input.
• Makes use of Lottery provided learning resources to improve competency and learn new skills.
• Maintains familiarity as assigned with other software, systems, and infrastructure, including Microsoft technologies from desktop to cloud and our VOIP infrastructure.
• Maintains high data security at all times, in accordance with best practices, and promotes security solutions and practices that balance auditor compliance with user requirements.
• Follows and upholds Lottery policies to ensure high security and the best service for end-users.
• Proactively reviews system logs, alert messages and other reports to help identify potential performance degradations before they occur and notifies appropriate parties.
• May be required to travel on Lottery business as necessary.
• Reports to management on status of products and technology  in specific areas of expertise.
• Perform administrative duties, including submission of timesheets and activity reports in a timely manner.
• Perform other related duties as assigned by management.

Knowledge, Skills, and Abilities

• Knowledge of concepts, terminology, and best practices relating to the support and management of computing and networking hardware, software and infrastructure systems employed in IT organizations.
• Knowledge of one or more high-level computer programming or scripting languages.
• Knowledge of the OSI model, TCP/IP, VLANs, DHCP, DNS, VPNs and wireless networking.
• Ability to learn new skills as they relate to changing technologies, hardware or software platforms, communications methodologies, and programming languages.
• Knowledge of project management concepts and resource estimating techniques.
• Ability to develop, test and debug computer programs or procedures.
• Ability to interpret technical information and communicate effectively to non-technical staff and management.
• Ability to develop and present clear and comprehensive technical documentation, specifications, and reports.
• Ability to collaborate with appropriate sources.
• Ability to think logically, analyze, research, and resolve technical problems in a timely manner.
• Ability to plan, organize, and coordinate work assignments.
• Ability to establish and maintain effective working relationships.

Other job-related requirements for this position

Bachelor’s degree in Computer Science, MIS, Information Technology, with 1 year experience,  2 years experience with AS/AA degree, or 3 years experience for no degree (or equivalent years of experience).

 1+ years of experience in Information Technology specializing in network solutions.

Successful passing of a criminal background check (state, local, and national) is required. 

Maintains strict confidentiality of information learned while working with the Florida Lottery, whether learned through assigned duties or through working with other units. The types of confidential information may include, but are not limited to, payroll information, budget matters, policy decisions, tax matters, employee disciplinary issues, and other personnel data.

Statutes establishing or defining work performed

Chapter 24, Florida Statutes

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.