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NETWORK AND COMPUTER SYSTEMS ADMIN II - 55007417

Date: Feb 11, 2019

Location: TALLAHASSEE, FL, US, 32301

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 53420 

Agency: Department of Transportation

Working Title: NETWORK AND COMPUTER SYSTEMS ADMIN II - 55007417

Position Number: 55007417 

Salary:  $35,484.98 - $45,921.73 

Posting Closing Date: 02/25/2019 

STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

JOB POSTING DESCRIPTION

980 / Integration Services

OPEN COMPETITIVE

CAREER SERVICE

 

 

CONTACT PERSON:  Connie Kindberg

CONTACT PHONE NUMBER: 863-519-2744

 

For benefit information available to State of Florida employees, go to http://www.mybenefits.myflorida.com/

 

SPECIAL REQUIREMENTS:  You may be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962 will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

 

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES.  QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY.
In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities.  Upon request and as appropriate, reasonable accommodations to qualified individuals with disabilities may be provided.  Interested persons should contact the Florida Department of Transportation’s Equal Opportunity Office located at 605 Suwannee Street, Tallahassee, Florida 32399 or call (850) 414-4747 for assistance.  

 

POSITION DESCRIPTION:  Maintain and support the Department's Systems Management environment within the assigned Domains.  Create, test, deploy, and validate software packages as needed.  Create custom reports for Integration Services as needed.

 

Perform, evaluate and promote the testing and installation of hot-fix and patch deployment as per documented Office of Information Technology (OIT) processes.

 

Document assigned software and hardware as per OIT standard processes. Plan for required upgrades to hardware and software to maintain reliability, availability, and security. Assure compliancy with software licensing.

 

Maintain and support the File Transfer Appliance. Test, deploy and validate software upgrades as needed. Create custom reports for OIT and update documentation as needed.

 

Assist in the administration and maintenance of the Active Directory infrastructure, following relevant OIT standards, guidelines, processes or procedures.

 

Identify, analyze and resolve problems and issues within the area of responsibility through the use of troubleshooting tools and techniques as well as teamwork.

 

Follow OIT processes and guidelines in responding to Service Desk tickets. Display technical skills, knowledge, and competency in the assigned technical areas of responsibility. Monitor and update the status of Service Desk calls to ensure compliance with established guidelines. Provide a high level of customer service, providing status and information to the customer during the problem resolution process.

 

Participate in assigned teams, both internal and external to OIT. Contribute to helping build the team and accomplish the team goals. Attend required meetings; provide facts and opinions to assist the team's decision-making process.

 

Follow OIT processes for notification of problems which affect the availability, reliability or security of Information Technology components.

 

Stay current and knowledgeable of changes in Information Technology by reading trade magazines and technical manuals, attending conferences, seminars, and training to maintain knowledge within the area of responsibility.

 

Follow OIT processes for notification of changes to production systems.

 

KNOWLEDGE, SKILLS AND ABILITIES:  Ability to plan and organize complex technical projects and activities related to computer infrastructure, office automation tools, and computer customer support; ability to maintain good working relationships; ability to communicate effectively in English both verbally and in writing; ability to solve problems and make timely decisions; ability to consult with management on technical matters related to computer infrastructure, office automation and customer support; knowledge of Local Area Networks/Wide Area Networks, personal computers and related components; knowledge of Windows Server 2012/2016 in an Active Directory environment; knowledge of desktop support environments; knowledge in the Microsoft Windows desktop environment; ability to work with internal and external customers in a tactful and courteous manner; ability to build consensus and remain calm and effective under pressure; ability to develop and run custom reports with Microsoft server and client management tools; knowledge of current scripting technologies; knowledge of Group Policy administration and management in an enterprise environment; knowledge of Active Directory administration and management; ability to administer Windows 2012/2016 Server and Windows 7/10 Workstation operating systems; knowledge of networking concepts and implementations Internet Protocol addresses, subnets, Wide Area Network concepts, Local Area Network  concepts, etc and the following protocols: Transmission Control Protocol/Internet Protocol, Domain Name System, Dynamic Host Configuration Protocol, Windows Internet Name Service; ability to troubleshoot application distribution using Microsoft server and client management tools; ability to create and distribute packaged applications to a desktop environment using a Systems Management Software application distribution model; ability to develop and maintain technical documentation for supported systems; ability to exhibit a positive mental attitude and to embrace the constant state of change in the Information Technology industry, as well as the changes that take place within the department; ability to work alone while achieving quality output; ability to effectively present information and respond to questions from groups of managers, clients and customers.  Ability to lift and carry equipment that weighs up to 40 lbs.

 

OTHER JOB RELATED REQUIREMENTS: The incumbent of this position may be physically located in Central Office or District Office Headquarters.

 

This position has on-call responsibilities for returning to work to handle emergency situations or other needed activities following a rotation with the other network administrator positions.  The incumbent of this position will at times be required to work during weekend, nights, or holidays due to emergency conditions.  Position will be required to carry a cell phone during the on-call periods.

 

MINIMUM QUALIFICATIONS: An Associate’s degree from a college or university and two years of experience in computer systems analysis or in planning or designing distributed computer systems or; an Associate’s degree from a college or university with major course of study in one of the computer sciences or in management information systems.  Experience as described above can be substituted on a year for year basis for the required college education.

As a CANDIDATE, you may be required to provide documentation (i.e. HIGH SCHOOL DIPLOMA OR EQUIVALENCY, college transcripts, ETC.) to verify meeting these Minimum Qualifications.

 

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES THE SERVICE VETERANS AND THEIR FAMILY MEMBERS HAVE GIVEN TO OUR COUNTRY AND SUPPORTS THE HIRING OF RETURNING SERVICE MEMBERS AND MILITARY SPOUSES.
If you are a preference-eligible applicant who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans’ Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, St. Petersburg, Florida 33708.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 


Nearest Major Market: Tallahassee