OFFICE AUTOMATION SPECIALIST II - 73000832

Requisition No: 870542 

Agency: Department of Revenue

Working Title: OFFICE AUTOMATION SPECIALIST II - 73000832

 Pay Plan: Career Service

Position Number: 73000832 

Salary:  $36,324.24 - $38,236.08 / annually 

Posting Closing Date: 02/26/2026 

Total Compensation Estimator Tool

Florida Department of Revenue

Information Services Program

Office Automation Specialist II

Tallahassee

If you have a desire to use your talent and skills at an organization that provides critical services to millions of individuals, businesses and families across the state, the Florida Department of Revenue invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

The Office Automation Specialist II provides operational support for production scheduling and automated batch processing within the Department of Revenue. This role assists the Operations Analyst II by monitoring and maintaining production jobs using the OpCon automated scheduler, tracking job performance and failures in Cherwell, and maintaining production documentation and form libraries. The incumbent collaborates with program teams to troubleshoot issues, ensures timely completion of production tasks, and provides prompt, professional service to internal and external customers.

MINIMUM REQUIREMENTS:  

• Two (2) years of data processing experience
• Two (2) years of customer service experience

PREFERENCES:

• Mission essential experience in a disaster recovery environment
• Experience providing on-call support
• Ability to work alternate hours

SPECIAL NOTES:

• Position is located in Tallahassee and is not eligible for telework.
• Candidate may provide hybrid support between two local offices.
• Tentative salary is $38,236.08.

SALARY: $36,324.24 - $38,236.08 / annually.

BENEFITS:

Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: Regenia Walker, (850) 717-7346, Regenia.Walker@floridarevenue.com.  

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT:  If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.