OPERATING SYSTEMS PROGRAMMER II - 60008992

Requisition No: 880776 

Agency: Children and Families

Working Title: OPERATING SYSTEMS PROGRAMMER II - 60008992

 Pay Plan: Career Service

Position Number: 60008992 

Salary:  $45,000 - $65,000 

Posting Closing Date: 08/14/2026 

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This is an Open Competitive Opportunity with the Florida Department of Children and Families

The Office of Information Technology Services (OITS) is seeking a motivated and detail-oriented Systems Programmer II to join our Network Support team. This position will assist with the implementation, monitoring, troubleshooting, and maintenance of enterprise network infrastructure supporting Department operations across multiple locations.

The successful candidate will work alongside senior network engineers and analysts to support the Department's wired, wireless, cloud, and security infrastructure while developing technical expertise in enterprise networking technologies.

This position is an in-person role based at the Florida Department of Children and Families Headquarters in Tallahassee, Florida. Telework and remote work arrangements are not available for this position. Candidates must be able to report to the Tallahassee headquarters office daily.

This position participates in an On-Call rotation to provide after-hours support for critical network infrastructure. The selected candidate must be available to work evenings, weekends, holidays, and overtime as needed to support system outages, maintenance activities, and emergency operations.

EXAMPLES OF WORK:

• Monitor network performance, availability, and capacity using enterprise monitoring tools.
• Assist with the installation, configuration, and maintenance of Cisco switching, routing, and wireless infrastructure.
• Support Palo Alto Networks firewall operations, policy administration, and troubleshooting activities.
• Troubleshoot connectivity issues involving routing, switching, wireless networks, DNS, DHCP, VPNs, and network security services.
• Assist with cloud networking operations within Microsoft Azure and Amazon Web Services (AWS).
• Maintain network documentation, diagrams, inventories, and operational procedures.
• Work with vendors, service providers, and internal teams to resolve network-related incidents and service disruptions.
• Participate in infrastructure upgrades, maintenance windows, and technology refresh projects.

KNOWLEDGE, SKILLS, AND ABILITIES, including utilization of equipment, required for the position:

• Understanding of TCP/IP networking fundamentals, including routing, switching, VLANs, DNS, DHCP, NAT, and wireless networking.
• Basic understanding of network security concepts, including firewalls, access control, VPNs, and security best practices.
• Familiarity with Cisco enterprise networking solutions and network troubleshooting methodologies.
• Familiarity with Palo Alto Networks firewall concepts and security policy administration.
• Understanding of cloud networking fundamentals within Microsoft Azure and AWS, including virtual networks, subnets, routing, network security controls, VPN connectivity, and hybrid cloud networking.
• Ability to troubleshoot network and connectivity issues using a structured analytical approach.
• Ability to learn new technologies and adapt to evolving enterprise and cloud networking environments.
• Strong written and verbal communication skills.
• Strong organizational skills and attention to detail.

REQUIREMENTS:

Responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must be verifiable on the Candidate Profile and resume (if one is attached). Putting “see resume” does not substitute for completing all sections of the Candidate Profile. Candidates with incomplete candidate profiles may not receive employment consideration.

PREFERENCES:

• One (1) year of experience supporting enterprise network infrastructure in a professional, academic, internship, or lab environment.
• Experience with Cisco networking technologies, including Catalyst switches, routing, VLANs, and wireless networking.
• Experience with Palo Alto Networks firewalls and security concepts.
• Familiarity with cloud networking concepts in Microsoft Azure and Amazon Web Services (AWS).
• Experience using network monitoring and management tools.
• Experience supporting enterprise wireless networking environments.

Candidates possessing one or more of the following certifications are highly desirable:

• Cisco Certified Network Associate (CCNA)
• Palo Alto Networks Certified Network Security Administrator (PCNSA)
• CompTIA Network+
• Microsoft Azure Fundamentals (AZ-900)
• AWS Certified Cloud Practitioner

SPECIAL NOTES

Only US citizens and lawfully authorized alien workers will be hired.

Selective Service: All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: http://www.sss.gov.

Florida Retirement System (FRS): If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you may be required to repay all benefits received depending upon the date of your retirement.

Veteran’s Preference: Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.

Work Location: This position is headquartered at DCF Headquarters in Tallahassee, Florida and requires full-time, in-office attendance. Remote work is not available for this position.

Work Schedule Requirements: This position participates in a scheduled On-Call rotation and requires the ability to respond to after-hours incidents. Overtime, including evenings, weekends, and holidays, may be required based on operational needs, emergency response activities, maintenance windows, and infrastructure outages.

BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S.  No applicant may begin employment until the background investigation results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background investigations shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.  Employees also are subject to background re-screening at least every five (5) years. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. 

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.