OPERATIONAL TRAINING DEVELOPMENT CONSULTANT - 73005861

Requisition No: 879228 

Agency: Department of Revenue

Working Title: OPERATIONAL TRAINING DEVELOPMENT CONSULTANT - 73005861

 Pay Plan: Career Service

Position Number: 73005861 

Salary:  $53,917.08 - $72,570.36 / annually 

Posting Closing Date: 07/20/2026 

Total Compensation Estimator Tool

Florida Department of Revenue

Child Support Program

Operational Training Development Consultant (Training and Research Consultant)

Tallahassee

The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

This is a highly responsible, professional position in the Operational Procedures and Training Unit, within the Child Support Program, and reports to the Revenue Program Administrator for the Training team. This position serves as a team lead for the design, development, and publishing of instructor-led and computer-based training, aligning with the Program’s strategic goals and operational plans. This position also serves as the Program’s Learning Management System (LMS) administrator. The team member in this position provides quality assurance and constructive feedback of team members’ work, is skilled in proofreading and editing, plans, organizes, and coordinates workshops, facilitates meetings, mentors, guides, and trains team members in support of their performance and professional development. The team member must use critical thinking skills and be proficient in time management and problem-solving techniques to ensure projects and tasks meet established timeframes.

MINIMUM REQUIREMENTS:

• Two years of experience designing and developing Instructor-led and Computer-based training using an e-Learning authoring tool.
• Two years of experience providing quality assurance of documents and providing feedback to others in a professional setting.
• Two years of experience proofreading professional documents for accuracy, grammar, spelling, formatting, and logical content flow.
• Experience collaborating with stakeholders, subject matter experts and other partners.
• Two years of experience mentoring and providing training, guidance and instruction to others.

PREFERENCES:

• A degree or certification in Instructional Design or Education.
• Experience working in a Learning Management System.

SPECIAL NOTES:

• This position is part-time telework eligible after training and an acceptable level of proficiency is reached,
• An alternative screening criteria matrix will be used to determine which candidates will be selected for interviews.
• A work sample will be administered at the time of interview.

SALARY: $53,917.08 - $72,570.36 / annually

BENEFITS: Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: Fredrica Schmidt, (850) 617-8218, Fredrica.Schmidt@floridarevenue.com.

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.  

CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

WORK AUTHORIZATION REQUIREMENTS: The Department of Revenue does not hire individuals who require H-1B visa sponsorship to work in the United States. Candidates who require H-1B visa sponsorship will not be considered for this position. Candidates who require participation in the STEM Optional Practical Training (STEM OPT) program must possess a qualifying STEM degree that is directly related to the duties of this position, in accordance with U.S. Citizenship and Immigration Services (USCIS) regulations.

REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.