OPERATIONS ANALYST I - 40034256

Requisition No: 858717 

Agency: Commerce

Working Title: OPERATIONS ANALYST I - 40034256

 Pay Plan: Career Service

Position Number: 40034256 

Salary:  $34,760.00 - $44,000.00 

Posting Closing Date: 08/29/2025 

Total Compensation Estimator Tool

JOB TYPE:    FULL TIME /   CS

POSITION LOCATION:  Tallahassee, FL (relocation benefits are not available for this position) 

Operations Analyst I

Open Competitive

www.floridajobs.org/

Your Specific Responsibilities:

• Maintains the oversight of the Rural Areas Of Opportunity (RAO) Building Material Sales Tax Program, performing daily tasks throughout the year and coordinates with RAO liaisons during the peak application months.
• Coordinate workload with team members to ensure applications are reviewed and processed for approval in a timely manner.
• Assists the Rural Infrastructure Fund program manager as needed on processing communications and technical support as identified.
• Assists the ORI Director with the Rural Economic Development Initiative (REDI) meetings.
• Assists in the maintenance and accuracy of REDI partner delegate contacts and communications.
• Coordinate with both internal and external partners through workshops, meetings, presentations, etc. related to the Department of Commerce programs as well as other technical assistance efforts.
• Maintain good working relationships with partnering agencies, local communities as well as economic and community development agencies.
• Prepare reports and analyses as requested by the supervisor for use in decision-making.
• Routinely reviews and compares internal and external best practices to ensure quality program execution. 
• Assist with the integration of the different bureaus within the Division of Community Development and throughout the Department to work towards one common mission.
• Other duties as assigned by the supervisor. 

Required Knowledge, Skills, and Abilities:

• Knowledge and skilled in using Microsoft Office (i.e., Word, Excel, PowerPoint). as well as online survey tools and web meeting software such as GoToMeeting, Zoom and Microsoft Teams.
• Knowledge of and the ability to understand and apply rules, regulations, policies and procedures.
• Ability to plan, organize, and coordinate work activities.
• Ability to communicate effectively verbally and in writing and public speaking.
• Ability to establish and maintain effective working relationships with others.
• Ability to conduct research and analysis and produce reports based on findings.
• Ability to apply critical thinking for planning and economic development issues.
• Ability to independently exercise sound judgment performing duties.
• Ability to handle multiple projects and manage time efficiently.
• Ability to provide technical assistance to local governments.

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records. 

Minimum:

• Duties and responsibilities of this position must be performed at the official work site of the Department.
• Regular business hours of operation are 8:00 AM to 5:00 PM EST, Monday - Friday.

Pay:  $34,760.00 - $44,000.00/Annually Based on Experience

Our Organization and Mission:

FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply at FloridaCommerce for positions that fit their skill sets.

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.  (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

The Work You Will Do:        

Operations Analyst I is a highly responsible position within the Bureau of Small Cities and Rural Communities, Office of Rural Initiatives (ORI). 

The Difference You Will Make:

This Operations Analyst position assists with program activities, including daily tasks associated with the Rural Area of Opportunity Material Sales Tax Refund Program, and the Rural Infrastructure Fund Program,  in coordinating with internal and external partners, providing technical assistance, preparing reports and analysis, tracking contacts, and working closely with the Rural Areas Of Opportunity (RAO) liaisons and the Office of Rural Initiatives (ORI) Director to achieve goals and complete projects. Florda Commerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

How You Will Grow:

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies.  Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader.  We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work:

Tallahassee is Florida’s Capital City and continues to grow by attracting development and new businesses. Tallahassee is a mid-sized city in the heart of Florida’s Big Bend.  FloridaCommerce’s main office is located in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the state’s Capitol. Each spring, the legislative session opens, and people pour in to see the Florida Legislature perform business and approve the state’s annual budget. Being in Tallahassee will guarantee you an experience vibrant with a unique experience, professional growth, entertainment, and culture.

Tallahassee is:

• Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music, and natural resources (https://talgov.com/ )
• Home to major college campuses, Florida State University (FSU), Florida A & M University (FAMU) and Tallahassee Community College (TCC).
• Approximately 22 miles from the nearest beach ( https://choosetallahassee.com/beaches-near-tallahassee/ )

• Within a state having no state income tax for residents of Florida

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

*  State Group Insurance coverage options+
 (health, life, dental, vision, and other supplemental option)

*  Retirement plan options, including employer contributions (www.myfrs.com)

*  Nine paid holidays and a Personal Holiday each year

*  Annual and Sick Leave Benefits

*  Student Loan Forgiveness Program (Eligibility required)

*  Flexible Spending Accounts

*  Tuition Fee Waivers (Accepted by major Florida colleges/universities)

*  Ongoing comprehensive training provided

*  Career Growth      

*  Highly skilled, professional environment

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

* We care about the success of our employees.

* We are always improving our technology, our tools, our customer’s experiences, and ourselves.

* A rewarding experience for reliable, compassionate, and professional employees.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.