OPERATIONS ANALYST II (HR Generalist) - 76000496

Requisition No: 872000 

Agency: Highway Safety and Motor Vehicle

Working Title: OPERATIONS ANALYST II (HR Generalist) - 76000496

 Pay Plan: Career Service

Position Number: 76000496 

Salary:  $40,000.08 Annually 

Posting Closing Date: 03/21/2026 

Total Compensation Estimator Tool

Operations Analyst II (HR Generalist)

FHP Personnel Office | Florida Highway Patrol | FLHSMV

Open Competitive Advertisement | Career Service Opportunity

Contact Person: Major Lisa Barnett, LisaBarnett@flhsmv.gov

Grow Your Career. Make an Impact. Join Our Team.

Join the Florida Department of Highway Safety and Motor Vehicles (FLHSMV) in keeping Florida’s roads safe. As part of the FHP Personnel team, you’ll contribute to a safer Florida through assistance of the effective administration of the Florida Highway Patrol (FHP) which helps millions of residents and visitors every year.

Position Overview

The Operations Analyst II initiates personnel actions and position change requests, ensuring personnel transactions are accurately prepared, fully documented, compliant with applicable laws and policies, and efficiently coordinated with the central HR office and FHP personnel statewide.

Key Responsibilities:

• Evaluate position changes and personnel action requests to determine required forms, supporting documentation, and compliance considerations.
• Prepare and submit position change and personnel action requests such as reclassifications, reorganizations, new hires, pay actions and other personnel transactions.
• Conduct detailed reviews of submission to ensure accuracy, completeness, and adherence to applicable policies, regulations, and internal procedures.
• Work closely with the central HR office to facilitate timely processing of personnel actions and resolve questions or discrepancies.
• Communicate clearly and proactively with division leadership, staff, and key stakeholders regarding requirements, timelines, issues, and status updates.
• Maintain organized records and tracking mechanisms to ensure accountability and audit readiness.

Knowledge, Skills & Abilities

• Knowledge of human resources principles and practices, including position management, classification, recruitment, compensation, and personnel transactions.
• Skill in reviewing and analyzing documents for accuracy, completeness, and regulatory compliance.
• Skill in identifying deficiencies, inconsistencies, or missing documentation and recommending corrective action.
• Skill in organizing, tracking, and managing multiple personnel actions simultaneously while meeting deadlines.
• Skill in written and verbal communication, including explaining complex processes in clear, practical terms.
• Ability to interpret and apply policies, statutes, and administrative rules to varied personnel scenarios.
• Ability to determine appropriate action pathways and required documentation based on situational analysis.
• Ability to exercise sound judgment and discretion in handling sensitive and confidential information.
• Ability to coordinate across organizational units to facilitate timely and compliant personnel actions.
• Ability to work independently while managing competing priorities in a deadline-driven environment.

Preferred Qualifications

• Experience reviewing documents or data for accuracy, completeness, and compliance.
• Experience performing records management related work to include maintaining data in electronic databases such as Microsoft Excel, Microsoft Access, etc.
• Experience researching and compiling data for reports.
• Experience performing human resource related work, particularly work processing position changes and/or personnel actions.

Job Related Requirements

• Must have a high school diploma or equivalent.
• The position you are applying for is subject to a Level 2 background check, along with Criminal Justice Information System (CJIS) clearance, to include a fingerprint-based check of the criminal records of the FBI, as a condition of employment pursuant to Chapter 110.1127, 435 and 943, Florida Statutes.  Please note that, since this position requires CJIS clearance, the Department will have access to all of an applicant’s criminal and juvenile delinquency records, even those that have been sealed or expunged. 

About the Organization

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) is dedicated to A Safer Florida through service, education, and enforcement. With 4,100 employees statewide, we provide critical services including driver licensing, vehicle registration, and operation of the Florida Highway Patrol (FHP). FHP, a nationally accredited law enforcement agency, keeps Florida’s roads safe through proactive enforcement, public education, and advanced technology, serving millions of residents and visitors across the state. Join us in making a real impact on public safety.

Our Benefits Include:

• Annual Vacation and Sick Leave
• Paid Parental Leave
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan  

To learn more about FLHSMV and why it’s a great place to work, visit flhsmv.gov/careers.

General Information

• To be considered for this position, applicant responses to qualifying questions must be clearly reflected within the employment history. Software systems, actual work experience, and years of employment history must be clearly defined, or the application may not be considered.
• The elements of the selection process may include a skill assessment and/or oral interview.
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI.  Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• FLHSMV employees are paid once a month on the last workday of each month.  All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.