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OPERATIONS ANALYST II - 43001264

Date: Oct 9, 2019

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Requisition No: 83299 

Agency: Financial Services

Working Title: OPERATIONS ANALYST II - 43001264

Position Number: 43001264 

Salary:  $30,988.68 

Posting Closing Date: 10/15/2019 

*****OPEN COMPETITIVE OPPORTUNITY *****

DIVISION: OFFICE OF INSURANCE REGULATION
BUREAU: OFFICE OF INSPECTOR GENERAL

CITY: TALLAHASSEE 

COUNTY: LEON

SPECIAL NOTES:                                                                                               

Preference will be given to applicants with:

  • Two (2) or more years of experience in creating and maintaining project/program files.
  • Two (2) or more years of experience reviewing and analyzing information from various formats (i.e. documents, spreadsheets, graphs, audio).
  • Experience in handling consumer complaints.
  • Experience in reviewing documents for compliance with established record retention requirements.

The base annual salary for this position is $30,988.68. 

The scheduled work hours for this position are from 8:00 am to 5:00 pm with a one-hour lunch, Monday through Friday.

This position requires a security background check, including fingerprint as a condition of employment. 

Employees of the Department of Financial Services are paid on a monthly pay cycle.

Responses to qualifying questions must be clearly supported by the state application and any omission, falsification or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

Minimum Qualifications for this position include the following REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES:

  • Knowledge of Microsoft Word, Excel, Visio and willingness to learn other automation software as required.
  • General knowledge of business administration.
  • Skills in effective oral and written communication.
  • Ability to establish and maintain professional working relationships with others.
  • Ability to work with limited supervision.
  • Ability to conduct fact-finding research.
  • Skills in effective problem-solving techniques.
  • Ability to collect and organize data in an effective, neat and logical manner.
  • Ability to read, understand and apply governing standards, rules, regulations, etc.
  • Ability and willingness to learn and perform new assignments.

BRIEF DESCRIPTION OF DUTIES: 

The primary duty of this position is the daily administration of the Office of Inspector General (OIG).

The primary duties include, but are not limited to, the following:

  • OIG Project Files:  Prepare, organize and maintain OIG project files in accordance with professional standards established for OIG activities; ensure the project files are properly designated and processed in accordance with the OIG record retention schedule and related Florida Statutes
  • Activities in support of audits, investigations and other OIG projects:  Work independently in data gathering and data analysis; communicate with management and staff to obtain necessary information / documentation; organize and assemble supporting documentation in accordance with professional standards; assist in planning and coordinating activities throughout the project
  • Audit Follow up activities:  Initiate, track and perform audit follow-up activities in accordance with Florida Statutes and professional standards
  • Consumer Complaints:  Receive, process and log consumer complaints; refer complaints to the appropriate entity for handling; monitor the referral for closure

Other duties as assigned include, but are not limited to, the following:

  • Assist in personnel related activities for the OIG
  • Identify files containing confidential information and mark files to protect the confidential information
  • Initiate and monitor all OIG purchases and invoices, including My Florida Marketplace and P-Card purchases
  • Assist in the coordination and support of audits performed by external entities
  • Make recommendations to OIG management regarding process improvements to ensure OIG work processes flow efficiently and effectively

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 


Nearest Major Market: Tallahassee