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Date: Apr 5, 2021

Location: TALLAHASSEE, FL, US, 32399

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 342681 

Agency: Highway Safety and Motor Vehicle

Working Title: OPERATIONS ANALYST II - 76000496

Position Number: 76000496 

Salary:  $30,988.68 Annually 

Posting Closing Date: 04/11/2021 

Department of Highway Safety and Motor Vehicles

Florida Highway Patrol

Office of Analytical Support


*External Opportunity*


In order to be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history.  Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.


Operations Analyst II

$30,988.68 Annually

Contact Person: Chief Timothy Roufa, 850-617-2387


Who Are We?

The Florida Department of Highway Safety and Motor Vehicles (DHSMV) provides highway safety and security through excellence in service, education and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.


Our Benefits include:

  • Annual and Sick Leave Package
  • Nine Paid Holidays
  • State Health and Life Insurance
  • Educational Benefits
  • Contributory Retirement Plan


To learn more about DHSMV and why it’s a great place to work, visit our website at:


Position Duties and Responsibilities

As an Operations Analyst II, you will work closely with the Senior Management Analyst Supervisor to provide operational reports, management of resources, record keeping and data systems within the Office of Analytical Support.  This position is responsible for researching and responding to confidential issues, ensuring all data is provided to the requester in a timely manner and accurate records are kept.  This position also assists in the preparation for presentations and seminars regarding the Florida Highway Patrol’s Uniform Crime Reporting activities.  The ideal candidate for this position will be self-motivated and independent individual with advanced Excel skills.


Knowledge, Skills, and Abilities

  • Ability to compile and assimilate moderately complex data, information and statistics, prepare reports and maintain records.
  • Skilled in using Microsoft Office (Word, Excel, Outlook and Access).
  • Skilled in researching, and responding to customer inquiries.
  • Ability to understand, interpret and apply rules, regulations, laws, and procedures.
  • Ability to communicate effectively, both verbally and in writing.
  • Ability to establish effective working relationships with others.
  • Skill in providing customer service to internal and external stakeholders.
  • Skilled in data entry and record keeping.
  • Ability to independently organize and handle multiple priorities and assignments.
  • Skill and ability to compose reports and prepare presentations.
  • Ability to work with confidential information.



Preference will be given to applicants with skill in Microsoft Word, Outlook, Access, and advanced Excel abilities, experience researching data and responding to customer inquiries.


Position Requirements

  • The position you are applying is subject to a Level 2 background along with CJIS security clearance, to include fingerprinting as a condition of employment pursuant to Chapter 110.1127, 435 and 943, Florida Statutes.  As an applicant for positions requiring CJIS security clearance, you are required to disclose criminal records that have been sealed or expunged.
  • High school diploma or equivalent.  


General Information

The elements of the selection process may include a skill assessment and/or oral interview.


Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI.


The process for selecting applicant(s) for this position could take up to six months.  Following the six-month period, a new application must be submitted to an open advertisement in order to be considered for that vacancy.


HSMV employees are paid once a month on the last workday of each month.  All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Tallahassee