OPERATIONS MANAGER C-SES - 48004080

Requisition No: 847599 

Agency: Department of Education

Working Title: OPERATIONS MANAGER C-SES - 48004080

 Pay Plan: SES

Position Number: 48004080 

Salary:  $4,404.99 

Posting Closing Date: 03/13/2025 

Total Compensation Estimator Tool

Vocational Rehabilitation

Location: Tallahassee

Operations Manager C-SES

Position #48004080

$4,404.99 monthly

Salary negotiable based on experience

Our Mission is "to help people with disabilities find and maintain employment and enhance their independence." Our Vision is "to become the first place people with disabilities turn when seeking employment and a top resource for employers in need of qualified employees."

This Advertisement may be used to fill current and future vacancies for up to 6 months

This position serves as the Assistant Bureau Chief for the Bureau of Vendor and Contracted Services

DUTIES RESPONSIBILITIES:

• Oversee the development, design, maintenance, and continual evaluation of a complex and comprehensive statewide Provider/vendor registration, management and monitoring program;
• Reviewing and/or drafting new registration forms, contracts, amendments, monitoring plans and reports, and minor modifications;
• Daily oversight of unit staff, including workload distribution, work product review and approval, coaching and mentoring;
• Working collaboratively with DVR Senior Management and other stakeholders to ensure contracting activities align with Division strategic plans and objectives;
• Researching and resolving contract and Provider issues in collaboration with appropriate members of Senior Management and other stakeholders;
• Ensuring that all registration, training and monitoring activities are conducted in accordance with applicable laws, rules, and Division policies;
• Leading and/or participating in research, data analysis, and risk assessment activities and preparing special reports, as required;
• Working collaboratively with the Bureau Chief of Vendor and Contracted Services or other members of DVR Senior Management, to ensure all audit requests and/or findings are responded to timely, including coordination of corrective actio plan activities;
• Assisting with review, revision and/or development of guidelines, policies, rules and procedures related to vendor registration, provider training, contracting and monitoring;
• Overseeing the background screening process and documentation per state and federal requirements for identified rehabilitation service providers;
• Overseeing the development, review, revision of vendor/provider related guidance, internal policies and procedures, communication and training, including any needed collaborations with the Division lead for communications as well as overseeing the bureau’s contribution to relevant portions of the division-side communication plans and calendars;
• Oversees the communication and collaboration with the Bureau of Field Services and certified and approved rehabilitation service and good providers;
• Oversees the vendor intake, certification and recertification process and the connection of that process to the other units within the management scope for this position;
• Technical assistance, training, and consultation to vendors, providers, contract managers, program staff, and contractors;
• Acting as the assistant bureau chief for the Bureau of Vendor and Contracted Services and a back-up for the Chief as needed.
• Serves as a backup supervisor for the Special Contracts Unit, as needed and upon request.
• Overseeing the collection, analysis, and reporting of monitoring statistical data.

The incumbent also performs other related duties, as assigned.

Knowledge, Skills and Abilities 

Utilization of equipment, required for the position: Knowledge of:   basic management principles and practices and the methods of data collection and analysis. Ability to: supervise people;  to determine work priorities, assure alignment with agency and division objective of work products,  assign work and ensure proper completion of work assignments;  to communicate effectively;  to establish and maintain effective working relationships with others;  to assess budgetary needs;  to formulate policies and procedures;  to organize data into logical format for presentation in reports, documents and other materials;  to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work and other activities relating to the improvement of operational and management practices;  to conduct fact-finding research;  to work independently;  to solve problems and make decisions.  An understanding of contract management and monitoring methodologies.  A working knowledge of Florida Statutes as they pertain to procurement, contract development, contract administration and monitoring.  Basic project management and organizational skills.  Report writing and presentation skills.  Problem solving and research experience and skills.  Ability to communicate effectively and establish and maintain effective working relationships with others.  Ability to work independently, examine facts, and make appropriate decisions within the scope of assigned responsibilities.

Required Qualifications 

• A bachelor’s degree or higher from an accredited college or university or 3 years of required expereince.
• Supervisory expereince

BENEFITS INFORMATION

Benefits information can be found on the following website: http://mybenefits.myflorida.com/

• State of Florida Retirement package – 3% employee contribution required - www.myfrs.com
• 10 Paid Holidays annually
• 176 Hours of Paid Annual Leave annually
• 104 Hours of Paid Sick Leave annually
• Health Insurance for Individual or Family Coverage – Employee pays (Individual $8.34/month or Family $30.00/month)
• Life Insurance – State pays 100% of premium
• Additional supplemental insurances are available such as dental, vision, etc.
• Tax Deferred Medical and Child Care Reimbursement Accounts available
• Tax Deferred Savings Program available through payroll deduction

BACKGROUND SCREENING REQUIREMENT

It is the policy of the Florida Department of Education that applicants for employment undergo level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer.

All applicants for employment or to volunteer who are selected for an interview will be provided with the Consent to Background Screening form for level 2 screening, the Affidavit of Good Moral Character, and the Notice of Rights. The leading candidate for employment or to volunteer will be required to execute the Consent form and Affidavit, report to a designated location, and submit fingerprints for level 2 screening.

No applicant for a designated position will be employed or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department.

Level 2 background screening shall include, but not be limited to, fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and federal criminal records checks through the Federal Bureau of Investigation, and may include local criminal records checks through local law enforcement agencies.

APPLICATION NOTES:

Candidate Profile (application) must be complete in its entirety.

• Include supervisor names and phone numbers of all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.  Gaps of employment 3 months or more MUST be addressed on application.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of entering work history.
• Each field (address, city, and state, dates, phone numbers, etc.) must be completed.
• Periods of employment should be entered with the most recent/current listed first.
• If claiming Veteran’s Preference, candidate MUST attach supporting documentation (DD2214).
• If claiming Right to Interview, candidate MUST attached a copy of their official layoff letter when applying.

If you experience problems applying online, please call the People First Service Center at (877) 562-7287

SPECIAL REQUIREMENTS:

You will be required to provide your Social Security Number to conduct required verifications.

Selective Services System (SSS)

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the Selective Service website.

VETERANS’ PREFERENCE:

 Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.