OPERATIONS MANAGER C-SES - 64001518

Requisition No: 873599 

Agency: Department of Health

Working Title: OPERATIONS MANAGER C-SES - 64001518

 Pay Plan: SES

Position Number: 64001518 

Salary:  $53,917-$87,500 

Posting Closing Date: 05/18/2026 

Total Compensation Estimator Tool

Job posting category Open Competitive

Your Specific Responsibilities:

This is a highly responsible position reporting directly to the Division Director, with a focus on the oversight and strategic management of the Health Care Innovation (HCI) Program and multiple advisory councils within the Division of Public Health Statistics and Performance Management (PHSPM). The incumbent serves as the lead for the HCI Program established under Section 381.4015, Florida Statutes, which includes administering the statewide Health Care Innovation Council and directing the $50 million revolving loan program designed to finance scalable health care innovations. This position ensures statutory compliance, supervises council operations, and provides leadership for event planning, stakeholder engagement, and program implementation to advance innovative solutions that improve health care delivery and access across Florida.

This position spends more than 50% of the time engaged in supervisory responsibilities. This includes communicating with, motivating, training, and evaluating employees; planning and directing work, and establishing operating procedures and quality controls. The incumbent has authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules to ensure proper coverage, and complete time sheets.

The incumbent is responsible for leadership, coordination, and oversight of the HCI Program, including the revolving loan program and Council operations. Duties include supervising the development and execution of application and eligibility processes; directing due diligence and analysis; coordinating Council review; and ensuring compliance with statutory requirements under Section 381.4015, Florida Statutes. The incumbent will oversee Council operations and event planning, ensuring statutory public meeting requirements are met for the HCI Council, the Rare Disease Advisory Council and the Drug Policy Advisory Council. Responsibilities include supervising staff who coordinate agendas, public notices, meeting packets, minutes, travel, audio/visual and hybrid participation (e.g., Microsoft Teams), and post-meeting actions for standing and ad hoc councils, including the Health Care Innovation Council.

The incumbent will engage and build partnerships with other state agencies and statewide economic and small business entities to advance health care innovation and facilitate implementation. This includes working with external stakeholders such as, but not limited to, SelectFlorida, FloridaCommerce, and the Small Business Development Center Network (SDBC) to align health care innovation priorities with statewide economic development and small business initiatives.

The position requires strong analytical and research skills to remain current on emerging technologies, workforce pathways, care delivery models, and interoperability considerations relevant to health care innovation. The incumbent will direct the compilation and analysis of data to evaluate outcomes, document activities, and provide references for decision-making; prepare and present professional materials to leadership, councils, and stakeholders (e.g., annual reports, policy briefs, dashboards, and research summaries); and coordinate communications and technical assistance to applicants and partners.

Required Knowledge, Skills, and Abilities:

Judgement and Decision-making: Weighing the relative costs and benefits of a potential action

Critical Thinking: Using logic and analysis to identify the strengths and weaknesses of different approaches

Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job

Speaking: Talking to others to effectively convey information

Writing: Communicating effectively with others in writing as indicated by the needs of the audience

Active Listening: Listening to what other people are saying and asking questions as appropriate

Problem Identification: Identifying the nature of problems

Reading Comprehension: Understanding written sentences and paragraphs in work related documents

Idea Evaluation: Evaluating the likely success of an idea in relation to the demands of the situation

Servant Leadership: Leading through empowerment, accountability, and with emotional intelligence

Administration and Management: Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This may include strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods

Knowledge and skill in the use of Microsoft Office applications (Word, Excel, Outlook, PowerPoint, OneDrive, SharePoint, etc.)

Qualifications:

Minimum Qualifications:

• Four years of professional experience in program management, policy administration, health care systems, public health, or a related field.
 • Three years of supervisory experience, including responsibility for directing staff, evaluating performance, and overseeing daily operations.
 • Three years of experience managing complex programs or initiatives requiring coordination across multiple stakeholders, agencies, or advisory bodies.
 • Three years of experience interpreting and applying statutes, regulations, or program requirements.
 •Three years of experience preparing professional reports, presentations, or briefing materials for leadership or external stakeholders.
 • Three years of experience planning, coordinating, or supporting public meetings, councils, boards, or similar bodies.
 • Three years of experience analyzing data, evaluating program outcomes, or conducting research to support decision‑making.

Preferred Qualifications:

• Bachelor’s degree from an accredited college or university in public health, public administration, business administration, health policy, health services research, economics, or a related field.
 • Experience with state government operations or statewide program implementation.
 • Experience working with economic development organizations, small business networks, or statewide partnership initiatives.
 • Experience in health care innovation, technology, workforce development, or care delivery transformation.
 • Experience overseeing grant, loan, or funding programs, including application review, due diligence, and compliance monitoring.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Tallahassee, FL

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.