OPERATIONS REVIEW SPECIALIST - 60052446

DESCRIPTION

This is a highly responsible position requiring extensive knowledge of Florida’s child welfare system and programs. The incumbent must have the analytical skills to address complex systemic problems and to formulate recommendations for the effective solution of this problem.

Exhibit advanced expertise in Florida’s adoption program and in responding to concerns and questions from all members of the adoption triad—adult adoptees, birth parents and adoptive parents. Serve as a confidential intermediary appointed by the courts.

Maintain and update operating policies related to adoption reunion registry, for children in the child welfare system and those adopted privately ensuring alignment with federal and state laws, rules, and best practice standards.

Provide oversight for adoption record retention, scanning, and destruction in accordance with policy.

Provide technical assistance to Regions, CBC Lead Agencies, case management organizations and key stakeholders as needed or identified through quality assurance reviews to strengthen consistency and service quality regarding the adoption reunion registry.

Support legislative and policy activities—such as bill analyses, legislative budget requests, and responses to media or legislative inquiries associated with the adoption reunion registry.

       Serve as lead on Adoption Document and Registry (ADORE) enhancements related to the adoption registry.

Collaborate with internal and external partners, including the Office of Child and Family Well-Being, Quality and Innovation, Bureau of Vital Statistics within the Department of Health, to promote efficient and effective service delivery in identified areas.

Other duties as assigned

REQUIREMENTS

This position requires knowledge of the child welfare system along with related Florida Statutes, Administrative Code and Operating Procedures. Knowledge of compiling, organizing, and analyzing data. Ability to evaluate the quality of service to clients and evaluate programs. Ability to communicate effectively both verbally and in writing. Ability to establish effective working relationships and work as a team member.

Essential Job Functions

• Develop and apply the policies, procedures, and programs governing the agency.

• Read, understand, apply complicated and detailed regulations, and policy directives.

• Apply the laws, rules, and regulations governing federal and state program intake and the administration of this program.

• Establish and maintain cooperative working relationships with community stakeholders.

• Prepare, clear, concise, and accurate records and reports.

Educational Requirements:

Bachelor’s degree or higher in social work or related area of study from an accredited college or university required.

Work Experience Requirements:

At minimum, 5 years’ experience working as case manager. Active full Child Welfare Certification through the Florida Certification Board. CWCM preferred

Software Proficiency:

Florida Safe Families Network (FSFN)

Adoption Document & Registry (ADORE)

Microsoft Excel