OPERATIONS REVIEW SPECIALIST - 60074484

Requisition No: 864807 

Agency: Children and Families

Working Title: OPERATIONS REVIEW SPECIALIST - 60074484

 Pay Plan: Career Service

Position Number: 60074484 

Salary:  $65,000-$75,000 

Posting Closing Date: 11/20/2025 

Total Compensation Estimator Tool

The Florida Department of Children and Families (DCF) is the state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Within DCF, the Office of Licensing is the regulatory authority responsible for the oversight of the licensure and regulation of all child-placing agencies, child-caring agencies, and foster homes in the state. The statewide system of care is dedicated to ensuring a healthy and safe environment for children placed in these settings and improving the quality of care through regulation and consultation.

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

THIS IS NOT A TELEWORK POSITION.  CANDIDATE WILL BE REQUIRED TO WORK IN THE TALLAHASSEE OFFICE.

This is a highly responsible and professional position that will serve as the Operations Review Specialist on the Licensing team. This position requires extensive knowledge of state and federal foster care, licensing, guardianship policies, rules and regulations, national child welfare issues and initiatives, child welfare programs, and other State and local governmental, and public entities involved in the delivery of social/public assistance services.  This position is responsible for coordinating the development, and implementation of the department's  foster and community settings (foster home, child-caring agency (group home), and child-placing agency programs), and the guardianship assistance program.

Specific Duties and Responsibilities include: 

• Develops and interprets policy and administrative rules pertaining to and in support of federal and state legislation, law, rules, and regulations that pertain to Community-Based Care, including licensing placement, relative/non-relative caregiver and group care issues.
• Develops and amends administrative rules related to licensing in order to assure the effective and efficient operation of the programs. Review petitions for waivers of administrative code submitted by the Agency Clerk, and complete recommendations for approval or denial based on supporting documentation.
• Responds to all statewide licenising and regulation policy implentation questions and issues (licensed and non-licensed settings).
• Serves as "content expert" on licensing (in licensed and non-licensed care) related to the Comprehensive Child Welfare Information System (CCWIS).
• Analyze data needs and makes recommendations concerning the use of information and data from CCWIS. Coordinate with Information Technology systems staff to ensure the availability of the technical components necessary for daily case management responsibilities.
• Serves as the Department's "point of contact" and liasion for the Quality Parenting Initiative (QPI), Florida's Foster and Adoptive Parent Association (FAPA), Florida's Association of Christian Child Caring Agencies (FACCCA) .
• Conducts bill analysis and assists in the development of legislative requests. This includes recommendations for and preparations of legislation needed for federal legislation and improvement in the operation of fostor homes and group care facilities; preparation of analyses of other related legislative issues that impact this program.
• Assists in the development and update of state and federal plans which impact out-of-home care (licensed and non-licensed), and evaluates the outcome measures for these program components, including the determiniation of data needs, collection methods and analysis.
• Provide technical assistance to child-placing agencies, to include Community Based Care (CBC), and child-caring agencies (group homes) in the area of licensing and placement of children. 
• Participates in regional visits and statewide activities with the regional licensing team, including individual monitoring, training, providing technical assistance, and making recommendations for quality improvement and quality integrity.
• Other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge in Florida Statute Chapter 39 and 409; Florida Administrative Code 65C-44, 45, and 46, and the Federal Child Welfare Manual.
• Knowledge of basic management principles and practices.
• Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work flow and other activities relating to the improvement of operational and management practices.
• Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities. 
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Efficient in the Comprehensive Child Welfare Information System

MINIMUM QUALIFICATIONS:

• A bachelor's degree from a college or university is preferred and four years of professional experience in a behavioral health, public administration, or public health field is preferred. 
• A master's degree from a college or university can substitute for one year of the required experience. 
• Two years of experience with business or technical writing. 
• Professional or nonprofessional experience as described above can substitute on a year-for-year basis for the required college education.
• Child Welfare Certification pursuant to F.S. 402.40.

Benefits of Working for the State of Florida:

• Health insurance
• Life insurance; $25,000 policy is free plus option to purchase additional life insurance
• Dental, vision and supplemental insurance
• Retirement plan options, including employer contributions
• (For more information, please click www.myfrs.com);
• Nine paid holidays and one Personal Holiday each year;
• Flexible Spending Accounts;
• Opportunities for career advancement
• Tuition waiver for public college courses

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

DCF EMPLOYMENT DISCLOSURES

US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.

SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS).  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website: http://www.sss.gov.

RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.

BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.