OPERATIONS REVIEW SPECIALIST

Requisition No: 875586 

Agency: Department of Corrections

Working Title: OPERATIONS REVIEW SPECIALIST

 Pay Plan: Career Service

Position Number: 70043831 

Salary:  $58,682.00 Annually 

Posting Closing Date: 05/15/2026 

Total Compensation Estimator Tool

FLORIDA DEPARTMENT OF CORRECTIONS

We Never Walk Alone

 WORKING TITLE: OPERATIONS REVIEW SPECIALIST

This open competitive advertisement is for a Career Service position located at Central Office in Tallahassee, FL, in the General Services department.

The mission of the General Services Department in the Florida Department of Corrections (FDC) is to provide efficient and effective support services that ensure the smooth operation of the Department.

This position is not a telework position and is required to report to the FDC office in the area it serves.

JOB DUTIES:

• Parking Administration: Manage FDMS parking contracts for Central Office employees, contractors, and fleet vehicles, including contract creation, cancellations, and parking placard distribution, while serving as the primary contact for parking-related issues.
• Security Badge Management: Oversee the production and management of Central Office security badges, ensuring compliance with background screenings, managing access to secure areas, and maintaining security badge systems and video feeds.
• Fingerprinting Services: Perform LiveScan fingerprinting for new employees and contractors, maintain fingerprinting equipment, and coordinate appointments for fingerprinting services.
• Building Maintenance Coordination: Act as the main contact for building maintenance and custodial needs, submitting work orders, addressing repair requests, and escalating hazardous conditions to management.
• Procurement and Purchasing: Handle purchases through MFMP, manage purchasing card transactions, and oversee procurement for General Services, including courier services, recycling, and office supplies.
• Emergency Preparedness: Serve as the Evacuation Commander, ensuring compliance with Department Procedure 205.022 and overseeing emergency response protocols.
• Mailroom and Records Oversight: Supervise mail sorting and distribution, manage the weekly shredding program, and oversee the retrieval and organization of inmate records and daily mailroom operations.
• Team Coordination and Support: Coordinates the activities of Operations Analyst and Government Operations Consultant.

KNOWLEDGE, SKILLS, AND ABILITIES:

• General office administration.
• Fingerprinting processes.
• ID card systems, security camera systems, and video monitoring.
• Mailroom procedures.
• Facility management.
• Understanding of customer service principles and best practices.
• Leadership and team coordination.
• Effective communication (verbal and written).
• Organizational skills and attention to detail.
• Contract negotiation and vendor management.
• Active listening and empathy.
• Problem-solving and conflict resolution.
• Time management and organizational skills.
• Ensure compliance with background checks.
• Ensure timely and efficient delivery of services.
• Technical proficiency with relevant equipment and software.
• Provide courteous and professional service to effectively address and resolve customer inquiries and complaints.
• Maintain a positive and patient attitude while working efficiently under pressure and handling multiple tasks simultaneously.
• Ability to establish and maintain effective working relationships with others.

BENEFITS:

• Paid vacation, sick leave, and holidays.
• Comprehensive health insurance and life insurance with accidental death and dismemberment benefits.
• Supplemental Dental, Vision, Life, Disability and Hospitalization insurance.
• Tuition-Free college courses.
• Retirement Plans with the Florida Retirement System:

• • Pension Plan (Traditional Retirement Pension Plan)
  • Investment Plan (401(K)-Type Retirement Plan)
  • Deferred Retirement Option Program (Drop)
  • Deferred Compensation
  • Recently Retired? Beginning July 1, 2024, there is no longer a reemployment limitation; beginning with the 7th calendar month from the member's distribution date, there are no restrictions on working for an FRS employer. You will not be required to repay any prior distributions, and you may continue receiving distributions from the Investment Plan or Pension Plan without interruption.

REQUIREMENTS:

Please note, when submitting a college/university degree, if selected for this position official transcripts will be required.

• Must possess a high school diploma or its equivalent.
• Must have one (1) year experience in facilities management, security administration, or a related field.
• Must be proficient in Microsoft Office software (Word, Excel, Outlook, etc.) with a minimum of one (1) year experience using it.
• Must have the ability to perform physical tasks related to fingerprinting and badge management.
• Must be a current Florida Certified Contract Manager (FCCM).
• Must have the ability to handle emergency situations and act as the Evacuation Commander.

PREFERRED QUALIFICATIONS:

• Familiarity with security systems and equipment, including badge access control and video monitoring systems.
• Previous experience in a supervisory or lead worker role.

Support of knowledge, skills, and abilities should be demonstrated on the application, in the education, in the work experience, in the work sample, in the interview and/or during reference checks.

ADDITIONAL INFORMATION:

BACKGROUND SCREENING REQUIREMENT

The Florida Department of Corrections requires all job applicants and volunteers to pass a Level 2 background check as per Chapter 435, Florida Statutes. This check must be completed before they can start working or volunteering.

EMPLOYMENT ELIGIBILITY

The Florida Department of Corrections (FDC) only hires U.S. citizens and those authorized to work in the U.S. FDC uses E-Verify to confirm an employee’s eligibility to work after completing the I-9 form.

The Florida Department of Corrections does not currently support H-1B Visa Sponsorship.

For online application issues, call the People First Service Center at 1-877-562-7287. Applications will be accepted until 11:59 PM EST on the closing date.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.