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OPERATIONS REVIEW SPECIALIST OPS - 60932695

Date: Aug 21, 2019

Location: TALLAHASSEE, FL, US, 32399

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Requisition No: 68130 

Agency: Children and Families

Working Title: OPERATIONS REVIEW SPECIALIST OPS - 60932695

Position Number: 60932695 

Salary:  $23.00/hour 

Posting Closing Date: 08/26/2019 

OCCUPATION PROFILE

JOB FAMILY: LEGAL

 

OCCUPATIONAL GROUP: BUSINESS OPERATIONS

 

OCCUPATION: MANAGEMENT ANALYSTS

 

13-1111  

DESCRIPTION

This position reviews the program implementation for public assistance programs of multiple agencies.  The incumbent acts as a hearing officer to determine whether or not the agency action is correct.  A review is conducted through the administrative hearing process in accordance with Chapter 120 F.S. and federal program requirements.  This can be an adversarial process with parties often represented by legal counsel.  The incumbent must evaluate evidence including that of expert witnesses.  The incumbent must have a strong knowledge of the agencies’ programs and policies.  The position has decision making authority for disputes between residents and nursing facilities involving involuntary discharge of the resident.  The incumbent is also responsible for conducting administrative disqualification hearings where the department seeks to disqualify an individual from participating in a public assistance program due to an intentional program violation.  

The incumbent will conduct hearings statewide via telephone and face-to-face in an assigned geographical area. This position must be able to travel to the office in Tallahassee or to other locations for staff meetings as required.

BACKGROUND SCREENING REQUIREMENT:

It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

EXAMPLES OF WORK

Conducts the hearing following statutory guidelines between 8:00 am and 5:00 pm Monday through Friday.  Administers oaths, establishes the burden and standard of proof required of the parties at the hearing.  Develops the record, rules on motions and the admissibility of evidence.  Must have the program knowledge to bring into the record facts necessary to resolve the issue(s) under review.

Researches, reviews, analyzes and maintains an up-to-date knowledge of the various programs, including pertinent statutes, court decisions, Florida Administrative Code, federal regulations and the agencies’ interpretation of such authorities.  Monitors the agencies’ implementation of these authorities to determine the correctness of the action.

 

Reviews hearing requests for jurisdiction, facilitates settlement negotiations, issues orders for prehearing conferences and discovery.  Schedules the hearing, assuring all of the requirements of law have been met.  Issues and rules on subpoena requests.

Prepares a written decision, setting forth in a concise manner, the facts of the cases and the effect of the application of law to those facts.  This decision must be prepared in a manner prescribed by law to pass a stringent review in the District Courts of Appeal.  The decision must respond to proposed findings of fact and arguments submitted by each party. 

Holds hearings in an assigned geographical area and must travel statewide as assigned.  Must travel to the office in Tallahassee or to other locations for staff meetings as required.

Performs other related duties as assigned.

EXAMPLES OF JOB CHARACTERISTICS

Communicating With Other Workers

Providing information to supervisors, fellow workers, and subordinates. This information can be exchanged face-to-face, in writing, or via telephone or electronic transfer.

Getting Information Needed to Do the Job

Observing, receiving, and otherwise obtaining information from all relevant sources.

Analyzing Data or Information

Identifying underlying principles, reasons, or facts by breaking down information or data into separate parts.

Making Decisions and Solving Problems

Combining, evaluating, and reasoning with information and data to make decisions and solve problems. These processes involve making Decisions about the relative importance of information and choosing the best solution.

Organizing, Planning, and Prioritizing

Developing plans to accomplish work, and prioritizing and organizing one's own work.

Monitor Processes, Materials, Surroundings

Monitoring and reviewing information from materials, events, or the environment, often to detect problems or to find out when things are finished.

Identifying Objects, Actions, and Events

Identifying information received by making estimates or categorizations, recognizing differences or similarities, or sensing changes in circumstances or events.

Developing Objectives and Strategies

Establishing long-range objectives and specifying the strategies and actions to achieve these objectives.

 

EXAMPLES OF KNOWLEDGE, SKILLS AND ABILITIES

Writing

Communicating effectively with others in writing as indicated by the needs of the audience

 

Reading Comprehension

Understanding written sentences and paragraphs in work related documents

 

Speaking

Talking to others to effectively convey information

Problem Identification

Identifying the nature of problems

 

Information Gathering

Knowing how to find information and identifying essential information

 

Active Listening

Listening to what other people are saying and asking questions as appropriate

 

Information Organization

Finding ways to structure or classify multiple pieces of information

 

Critical Thinking

Using logic and analysis to identify the strengths and weaknesses of different approaches

 

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar

 

Law, Government and Jurisprudence

Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process

 

Coordination

Adjusting actions in relation to others' actions

 

 

 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.


Nearest Major Market: Tallahassee