OPERATIONS SPECIALIST - 72004040

Requisition No: 877272 

Agency: Management Services

Working Title: OPERATIONS SPECIALIST - 72004040

 Pay Plan: Career Service

Position Number: 72004040 

Salary:  $55,000.00 - $61,000.00 

Posting Closing Date: 06/12/2026 

Total Compensation Estimator Tool

Operations Specialist
Florida Digital Service
State of Florida Department of Management Services
This position is located in Tallahassee, FL
 

This is a professional administrative position that provides comprehensive support to the Florida Digital Service (FLDS) Operations and Project Management Oversight team. The Operations Specialist is responsible for coordinating and facilitating daily operational activities to ensure the efficient and effective functioning of FLDS. The incumbent exercises initiative, discretion, and sound judgment in managing a wide range of administrative responsibilities within a dynamic, fast-paced environment. This role oversees and coordinates confidential, complex, and technical administrative functions, serving as a key resource in supporting organizational priorities and operational excellence.

DUTIES & RESPONSIBILITIES

• Serves as support to the FLDS Human Resource primary Liaison by managing People First functions as necessary, scheduling interviews, conducting reference checks, processing appropriate paperwork, initiating new and separating employee personnel action requests. 
• Manages and maintains multiple calendars for the FLDS Administration and Policy team, schedules meetings, reserves meeting rooms and ensures timely communication of changes in meeting time or location. Responds to all emails and/or calls within one business day. Answers the mainline, welcomes and escorts guests. 
• Supports CoLab classes, training events, professional development initiatives, talent pipeline activities, and communities of practice by coordinating event logistics, assisting guests and presenters, collecting and analyzing data, and maintaining spreadsheets, tracking tools, and related records.
• Oversees office supply inventory, organizes and maintains supply room, and makes purchase requests for supplies.  Responsible for general housekeeping and maintenance activities. Initiates maintenance service requests in Tririga. Performs P-Card responsibilities including routing for proper approval, obtaining receipts and other necessary documentation, provides required documentation to Finance & Accounting.
• Serves as Safety Coordinator for FLDS. Manages and maintains emergency checklists and maps. Assigns floor wardens and backups. Performs quarterly safety inspections. Attends all safety meetings and training. 
• Other duties as needed.

Knowledge, skills, and abilities, including utilization of equipment, required for the position: 

• Strong working knowledge of Word, Excel, PowerPoint, and Outlook.
• Strong written and verbal communication skills.
• Strong organizational skills. 
• Ability to organize, coordinate, schedule, and manage multiple calendars.
• Ability to implement effective time management skills.
• Ability to work independently.
• Ability to provide attention to detail and consistency.
• Ability to establish and maintain effective working relationships.
• Knowledge of the My Florida Market Place (MFMP) System.
• Knowledge of the People First system.
• Knowledge of the Works system.
• Knowledge of the State Travel Management System.

MINIMUM QUALIFICATIONS 

• Minimum of two years of administrative or office support experience. 
• At least one year of HR Liaison experience.

Other job-related requirements for this position: 

Criminal background investigation including fingerprinting and statewide and national criminal history records check per Section 110.1127 Florida Statutes, Chapter 435 Florida Statutes, and the Federal Bureau of Investigation’s CJIS Security Policy CJISD-ITS-DOC-08140-4.5

Pursuant to F.S. 215.422 every officer or employee who is responsible for the approval or processing of vendors’ invoices or distribution of warrants to vendors are mandated to process, resolve, and comply as section 215.422 requires

Ability to sit for extended periods of time. Ability to stand for extended periods of time. Ability to drive and/or fly for long distances. Ability to lift, push and pull up to 30lbs. 

Our Organization and Mission:
Under the direction of Governor Ron DeSantis, Secretary Tom Berger and DMS’ Executive Leadership Team, the Florida Department of Management Services (DMS) is a customer-oriented agency with a broad portfolio that includes the efficient use and management of real estate, procurement, human resources, group insurance, retirement, telecommunications, fleet, and federal property assistance programs used throughout Florida’s state government. It is against this backdrop that DMS strives to demonstrate its motto, “We serve those who serve Florida.”

Special Notes:
DMS is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience and transferrable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following provided email addresses:
DMS.Ability@dms.myflorida.com
DMS.Veterans@dms.myflorida.com
An individual with a disability is qualified if he or she satisfies the skills, experience, and other job related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DMS Human Resources (HR) Office at (850) 488-2707. DMS requests applicants notify HR in advance to allow sufficient time to provide the accommodation.
Criminal background investigation including fingerprinting and statewide and national criminal history records check per Section 110.1127 Florida Statutes, Chapter 435 Florida Statutes and the Federal Bureau of Investigation’s CJIS Security Policy CJISD-ITS-DOC-08140.
Pursuant to F.S. 215.422 every officer or employee who is responsible for the approval or processing of vendors’ invoices or distribution of warrants to vendors are mandated to process, resolve and comply as section 215.422 requires
 

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.