OPERS & MGMT CONSULTANT MANAGER - SES - 37000527

Requisition No: 868089 

Agency: Environmental Protection

Working Title: OPERS & MGMT CONSULTANT MANAGER - SES - 37000527

 Pay Plan: SES

Position Number: 37000527 

Salary:  $65,000 to $73,000 annually, commensurate with experience 

Posting Closing Date: 01/23/2026 

Total Compensation Estimator Tool

Operations and Management Consultant Manager – Business Services Section Leader (37000527)

State of Florida

Department of Environmental Protection

This position is located in Tallahassee, FL

Position Overview and Responsibilities:

• The Business Services Section Leader in the Bureau of Operational Services is responsible for making recommendations for and coordinating all issues requiring Division management action for potential and existing concession operations, including:
  • Contract development
  • Making recommendations for potential private business relationships for concessions.
  • Development of visitor services scope of operations, solicitation process, related Department policies and procedures, and new services and amenities. 
  • Provides recommendations regarding proposed concession operations to Division Leadership as needed. 
  • Researches and seeks out additional recreational contracted services for delivery within Florida State Parks that are consistent with the Division’s mission statement. 
  • Oversees the application of tools, techniques, and processes required to successfully transition new services and/or new service providers into the park environment.
  • Ensures all concessionaires maintain compliance with existing concession contracts. 
  • Makes recommendations for and coordinates all issues requiring Division management action for existing concession operations, including contract management, performance improvement, and corrective actions. 
  • Monitors and maintains program compliance with all applicable laws, policies, and rules.
  • Participates in all Department standard audit and quality assurance processes.
• Responsible for administrative oversight of Overnight Accommodations (camping and cabins) Programs through the Division’s Park Business System (PBS). 
  • Manage the Division’s named contract manager in monitoring performance and compliance of the PBS vendor.
  • Recommend and implement process improvements and corrective measures as required.
  • Responsible for establishing business rules and developing requirements with the vendor for any legislative mandates associated with overnight accommodation within the system. 
  • Coordinate ongoing analysis of Division business needs and effectively manage vendor configuration of the PBS in response to changes in policy or legislation. 
  • Ensure financial processes between the Park Business System and the Department’s Bureau of Finance and Accounting are completed timely and accurately.
• Responsible for administrative oversight of the Division’s annual entrance pass program, division awards, attendance and revenue reporting and other operational support functions.
• Serves as liaison with external business partners, concessionaires, other bureaus, district offices and field units on matters related to programs supervised by this position. 
• Provides training as directed at annual training events as identified by Division Leadership.
• Participates in the unit management planning process.
• Also manages special projects assigned by Senior leadership.
• This is highly complex and independent management and leadership work supervising 11 direct and secondary reports in support of five district offices, 176 state parks, trails and historic sites, and the various bureaus and offices within the Division.
• This position is located in the Division of Recreation and Parks, Bureau of Operational Services.

Required Knowledge, Skills, and Abilities:

Knowledge of:

•    Planning and budgeting processes
•    Training and professional development 
•    IT processes
•    Effective management principles and practices
•    Methods of data collection and analysis

Skill in:

• Communicating effectively and in plain language, both verbally and in writing
• Meeting simultaneous deadlines critical to operations
• Effectively supervising and motivating others
• Working independently
• Developing, analyzing and administering complex, revenue generating, business agreements;
• Identifying and analyzing business opportunities
• Public speaking
• Business negotiations

Ability to:

• Make decisions
• Delegate across chains of command;
• Establish and maintain effective working relationships with concessionaires, partners, legal counsel and other internal and external customers
• Monitor and manage contracts effectively
• Utilize problem solving techniques
• Develop and perform financial analyses and pro-forma projections;
• Analyze and evaluate data and prepare viable business recommendations;
• Manage time effectively
• Take initiative
• Proficiently employ various computer software applications, particularly Microsoft Outlook, Teams, Word, Excel and SharePoint
• Be flexible while maintaining a positive attitude
• Understand and apply applicable rules, regulations, policies, procedures and statutes; particularly F.S. Title XV111, Chapter 258 and Rule 62D-2.014.

Minimum Qualifications:

• Ability to travel, including day, overnight, and multi-night trips
• Valid driver license

Position of Special Trust Requirement:

This position is designated as a Position of Special Trust in accordance with DEP Directive 422, Positions of Special Trust or Responsibility. Successful completion of background screening will be required for this position.

Preferred Qualifications:

• Experience with administration of enterprise systems (e.g. reservation or business management platforms)
• Experience in contract negotiation and management
• Knowledge of Florida State Parks mission and operations
• Two or more years of verifiable supervisory or leadership experience

Pay:

$65,000 to $73,000 annually, commensurate with experience

Our Organization and Mission:

The Florida Department of Environmental Protection (DEP) is the state’s lead agency for environmental management and stewardship - protecting our air, water and land. The vision of DEP is to advance Florida’s position as a world leader in protecting natural resources while growing the state’s economy. DEP encourages its leaders to constantly innovate and seek efficiencies. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly.

Where You Will Work:

Division of Recreation and Parks

Bureau of Operational Services

3800 Commonwealth Boulevard

Tallahassee, Florida’s Capital City, lined with rolling hills, oak trees, and canopied roads combine old world charm with a modern pace of life. Home to two major universities as well as state government, Tallahassee is a mid-sized city in the heart of Florida’s Big Bend. Tallahassee is a highly desirable location for both those seeking their first job or those ready to enter the next exciting chapter in their career.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com);
• Tuition waivers;
• Total Compensation Estimator Tool
• And more!

For a complete list of benefits, visit www.mybenefits.myflorida.com

Special Notes:

DEP is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following email addresses:

HR_VeteransPreference@dep.state.fl.us

HR_Recruitment@FloridaDEP.gov

An individual with a disability is qualified if he or she satisfies the skills, experience, and other job-related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DEP Human Resources (HR) Office at (850) 245-2511. DEP requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.