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OPS ADMINISTRATIVE ASSISTANT I- 77909134

Date: Mar 2, 2021

Location: TALLAHASSEE, FL, US, 32399

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 295541 

Agency: Florida Fish and Wildlife Conservation Commission

Working Title: OPS ADMINISTRATIVE ASSISTANT I- 77909134

Position Number: 77909134 

Salary:  $18.00 per hour 

Posting Closing Date: 03/07/2021 

OED - Office of Inspector General

OPS Administrative Assistant I, 77909134 - Pending Reclassification

620 S. Meridian Street

Tallahassee, Florida 32399

$18.00 Hourly plus Insurance Benefits

40 Hours per week

 

DESCRIPTION OF DUTIES

 

Answer phone calls, handle intake of complaints (web-based, email, walk-ins, and phone calls) document complaints and route to appropriate staff. This may require minimal interview of complainants. Generate or facilitate correspondence to be sent to staff, employees, and/or constituents on behalf of the office. Handles sensitive information in a confidential manner.

 

Provides administrative assistance including but not limited to; reviews investigative work products for style consistency, grammatical correctness, spelling, and readability. Prepares products for final publication. Files and tracks published reports. Serves as the point of contact for all investigations staff.  Maintains a record of billable and non-billable hours. Reconciles expense reports. Provide general support to visitors and callers. Receives and sorts mail.

 

Refers complaints to other department office and outside agencies as directed. May participate in conducting and writing summaries of investigative interviews.

 

Serves as the point of contact in the investigations section for and services all requests for release of public information. Copies documents, redacts protected information and submits a report of billable hours and reproduction quantities associated with such requests to the OIG public records coordinator. Processes requests for subpoenas and obtains certifications from the Clerk of Courts.

 

Performs other duties as required.

 

Knowledge, skills and abilities, including utilization of equipment, required for the position:

 

Excellent communication skills, knowledge  of  administrative  principles  and  practices;  Knowledge  of  office  procedures  and  policies;   Skill  in  the   use  of  word processing,  electronic   spreadsheets,   graphic presentation software, database,  mainframe applications;  Skill in using electronic media to research information and extract pertinent  data;  Skill  in the  use  of  general  office  equipment;  Skill  in typing  correspondence,  memorandums,  reports  and various  documents  with established  format;  Skill  in  proofreading  documents  for  spelling,  punctuation  and  grammatical errors; Skill in creating  hardcopy  and electronic file systems and organizing files; Ability  to communicate effectively, orally and  in writing; Ability  to  understand  and apply  applicable  rules, regulations, policies   and  procedures;  Ability   to   utilize   problem-solving   techniques;   Ability   to   track   and   suspense   reports   and memorandums; Ability to work  independently; Ability to plan, organize and coordinate work assignments; Ability to establish and  maintain effective  working  relationships with  others;  

 

Additional Requirements

 

Employment in this position is contingent upon a satisfactory criminal history check (fingerprint-based) in accordance with Chapter 435, Florida Statutes.  The criminal history check must be completed prior to or within the first thirty days of employment.

 

The Commission expects its employees to be courteous and respectful while assisting Commission customers and stakeholders, ensuring each encounter is as positive as possible.  Employees should promptly resolve questions or problems relating to the Commission, its programs and/or fish and wildlife resources.  Employees should seek to gain public support for agency objectives and programs by serving Florida’s citizens in a positive and proactive manner and by listening to what the customer wants and striving to meet their needs.  When appropriate, employees will explain the reasons for agency actions or decisions while communicating a consistent Fish and Wildlife Conservation Commission (FWC) point-of-view.

 

Work at FWC is cross-functional meaning duties may cross division/office lines.  The Commission expects employees to function across FWC’s organizational structure by providing their skills and expertise wherever needed through work on teams or as directed.

Responsible for following the provisions and requirements in Section 215.422, Florida Statutes, related to the Department of Financial Services rules and FWC’s invoice processing and warrant distribution procedures.

 

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center at 1-877-562-7287 or TTY at 1-866-221-0268. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

 

The State Florida hires only U.S. citizens and lawfully authorized alien workers. If a conditional offer of employment is made, you will be required to provide identification and proof of citizenship and or authorization to work in the United States for the hiring authority to which applications is made. E-Verify will be used to confirm work authorization.  See E-Verify for additional information.

 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

 

The State of Florida is an Equal Opportunity Employer/Affirmative Action and Veterans’ Preference Employer and does not tolerate discrimination or violence in the workplace.

 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.


Nearest Major Market: Tallahassee