OPS-Administrative Assistant II - 77901633

Requisition No: 879998 

Agency: Florida Fish and Wildlife Conservation Commission

Working Title: OPS-Administrative Assistant II - 77901633

 Pay Plan: Temp

Position Number: 77901633 

Salary:  $17.73 an hour 

Posting Closing Date: 08/07/2026 

Total Compensation Estimator Tool

FWC Mission Statement:  Managing fish and wildlife resources for their long-term well-being and the benefit of people.

Position Number: 77901633

Location: 620 South Meridian St, Tallahassee, FL 32399

Salary: $17.73 an hour

Supervisor: Toby Steele for inquiries Toby.Steele@MYFWC.COM

Broadband Code: 43-6011-03

Region: Northwest  

Class Title: OPS Administrative Assistant II

County: Leon

Working Hours:  8:00am – 5:00pm

List of Subordinates Supervised: None

Residency Requirement: within 25 miles of the office

Employment in this position is contingent upon a satisfactory criminal history record check.

Agency information

Our organization: The FWC envisions a Florida where fish and wildlife are abundant and thriving in healthy and connected natural landscapes with vital working lands and waterways; where natural resources are valued and safely enjoyed by all; and wherein natural systems support vibrant human communities and a strong economy.

Our Mission: Managing fish and wildlife resources for their long-term well-being and the benefit of people.

Every organization has an identity that is forged not only by what it does, but by how it conducts itself. The values embedded in our mission and expressed in the vision of the FWC are to make quality decisions by being dynamic, science-informed, efficient,

The Division of Habitat & Species Conservation is comprised of six Sections and two offices. This position works within the Division Director’s office of the Florida Fish and Wildlife Conservation Commission’s Division of Habitat and Species Conservation.

Minimum Qualifications: A high school diploma and six years of professional experience in administrative work.  A bachelor’s degree can substitute for four of the six years’ experience. 

Description of Duties: 

Incumbent serves as an Administrative Assistant II for the Division of Habitat and Species Conservation. This position provides support to the Division Director’s Office and directly reports to GOCIII for the Division Director’s Office.

1. Reception:
   • Customer Service: This position works directly with the public. The incumbent is expected to provide cordial, attentive, professional and responsive customer service to the public, shareholders and stakeholders, and other employees of the Agency.

2. • Phones: This position is primarily responsible for answering the main public phone lines for the Divisions of Habitat and Species Conservation, Hunting and Game Management, and Freshwater Fisheries. This position answers and responds to public information calls, forwards call to various Sections or to their voicemail, and aids and assists various departments by responding to public inquiries. The incumbent is expected to present a positive image of the Agency by courteously answering telephone and visitor questions and communicating with the public to provide information on a wide variety of topics. 
   • Visitors: The incumbent politely screens and assists visitors, vendors and employees to ensure they are directed to their destination without disturbing other operations.

3. Administration:
   • Director’s Office: This position will provide administrative support to Division of Habitat and Species Conservation Director’s Office including but not limited to: processing incoming and outgoing mail, editing correspondence for proper form, organizing meeting arrangements, maintaining multiple calendars, scheduling itineraries, maintaining vehicle logs and reports, correspondence tracking, routing documentation for review and appropriate signatures and processing travel documentation.

4. • Administrative Support Team: This position works in conjunction with other administrative staff to prepare weekly phone coverage schedules to ensure adequate phone coverage, prepare and distribute daily office and meeting location schedules for various departments, and distribute and screens incoming daily mail and packages for all department deliveries.

5. Office Management:
   • This position will be the primary contact and coordinator for the main reception area, the copier/mail room, and other shared spaces in the immediate foyer area of the third floor. This includes organization of mail slots and mail delivery, shared-use office space and supplies, copier function and maintenance, and other duties as assigned. This also includes maintaining the emergency contact lists and mailing and phone lists and conducting annual inventory.

As the front line of contact for the public, the incumbent must be reliably available 8am – 5pm Monday through Friday. Absences in this position should be minimal.

Knowledge, Skills and Abilities:

• Knowledge in using Microsoft Office Word, Excel and Outlook
• Knowledge of general office procedures and practices.
• Ability to provide customer service to internal and external customers
• Ability to respond to the public in a calm effective manner
• Ability to effectively focus and complete detailed and complex tasks
• Ability to organize and file documents
• Ability to establish and maintain effective working relationships with others
• Ability to work in a confidential environment
• Ability to pay high attention to detail
• Ability to work independently
• Ability to communicate effectively with others verbally and in writing.
• Ability to organize, research and maintain databases
• Ability to complete tasks and provide information in a timely manner
• Knowledge of and skills in using a multi-line telephone system and associated features

WHAT BENEFITS ARE APPLICABLE TO OPS EMPLOYEES?

• State of Florida 401(a) FICA Alternative Plan - mandatory
• Workers’ Compensation - mandatory
• Reemployment Assistance (Unemployment Compensation) - mandatory
• Potential for participation in state group insurance (must meet eligibility requirements.)
• Deferred Compensation - voluntary
• Employee Assistance Program – voluntary 

WHAT BENEFITS ARE NOT APPLICABLE TO OPS EMPLOYEES?

• Any form of paid leave
• Paid holidays
• Participation in the Florida Retirement System
• Reinstatement rights or retention rights

In addition to submitting an electronic State of Florida employment application and completing the qualifying questions, please attach a cover letter.  This letter should at minimum explain your interest in the position and identify your most relevant skills or experiences.  Answers to qualifying questions must be validated in the application and resume.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.