OPS CLERK SPECIALIST - 40090009

Requisition No: 856374 

Agency: Commerce

Working Title: OPS CLERK SPECIALIST - 40090009

 Pay Plan: Temp

Position Number: 40090009 

Salary:  $18/Hour 

Posting Closing Date: 07/23/2025 

Total Compensation Estimator Tool

Open Competitive

Our Organization and Mission:

FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.  (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

The Work You Will Do:

The OPS Clerk Specialist will provide support for the Rural Area of Opportunity Tax Exempt Goods and Services Sales Tax Refund Program under the purview of the Florida Department of Commerce’s Division of Economic Development.

The Difference You Will Make:

FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must. The OPS Administrative serves as support to supervisors and staff within the Division of Economic Development and will work collaboratively with staff to assist with program and contract management.

How You Will Grow:

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies.  Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader.  We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.  

Where You Will Work:   

Tallahassee is Florida’s Capital City and continues to grow by attracting development and new businesses. Tallahassee is a mid-sized city in the heart of Florida’s Big Bend.  FloridaCommerce’s main office is in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the state’s Capitol. Each spring, the legislative session opens, and people pour in to see the Florida Legislature perform business and approve the state’s annual budget. Being in Tallahassee will guarantee you a unique experience, professional growth, entertainment, and culture. Tallahassee is:

• Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music, and natural resources (https://talgov.com/ )
• Home to major college campuses, Florida State University (FSU), Florida A & M University (FAMU) and Tallahassee Community College (TCC).
• Approximately 22 miles from the nearest beach ( https://choosetallahassee.com/beaches-near-tallahassee/ )

• Within a state having no state income tax for residents of Florida

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

* We care about the success of our employees.

* We are always improving our technology, our tools, our customer’s experiences, and ourselves.

* A rewarding experience for reliable, compassionate, and professional employees.

Pay: 

$18/Hour

Your Specific Responsibilities:

The OPS Clerk Specialist will provide support for the Rural Area of Opportunity Tax Exempt Goods and Services Sales Tax Refund Program under the purview of the Florida Department of Commerce’s Division of Economic Development.

Your Specific Responsibilities:

• Evaluate program applications to ensure statutory requirements and policy guidelines are met.
• Track application intake and process status.
• Manage and monitor data entry within the Salesforce system.
• Work cooperatively with applicants and provide excellent customer service.
• Work with rural liaisons and rural community partners.
• Maintain program records.
• Other duties and assistance with additional agency programs, as required.

Required Knowledge, Skills, and Abilities:

• Attention to detail and accuracy
• Proficiency in utilization of computer using Word®, Excel®, PowerPoint®.
• Ability to understand policies, procedures, and regulations.
• Ability to perform computer-based research activities.
• Proficiency with oral and written communication skills.
• Ability to establish and effective working relationships with others.
• Ability to manage priorities and meet established deadlines.

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.