OPS DISTRIBUTED COMPUTER SYSTEMS ANALYST - 71900244

Requisition No: 838353 

Agency: Department of Law Enforcement

Working Title: OPS DISTRIBUTED COMPUTER SYSTEMS ANALYST - 71900244

 Pay Plan: Temp

Position Number: 71900244 

Salary:  $21.64 Hourly 

Posting Closing Date: 10/08/2024 

Total Compensation Estimator Tool

DISTRIBUTED COMPUTER SYSTEMS ANALYST

INFORMATION TECHNOLOGY SERVICES

CUSTOMER SERVICE ADMINISTRATION/DISTRIBUTED SYSTEMS ADMINISTRATION

**Open-Competitive Opportunity**

POSITION SUMMARY:

This position is located in the Customer Service Administration Bureau, Distributed Systems Administration (DSA) section. This is a full-time position Monday-Friday, that reports directly to the DSA Data Processing Manager. This position requires the ability to upgrade and install hardware and software and resolve user problems with computer software and hardware.

DUTIES & RESPONSIBILITIES:

Specific duties include:

• Designing, implementing, maintaining, and centrally managing enterprise desktop solutions in a local and wide area network environment;
•  Installing and configuring of the department’s desktop and laptop systems, agency laptop encryption, mobile phone management, desktop antivirus management, desktop /laptop imaging, and asset management; and
• Participating in assigned training classes and perform research to improve job knowledge and performance.

KNOWLEDGE, SKILLS & ABILITIES:

• Knowledge of telecommunications principles, equipment, procedures, and terminology;
• Knowledge of data processing equipment;
• Knowledge of problem-solving techniques;
• Knowledge of desktop ticketing solutions and enterprise desktop deployment solutions;
• Knowledge of information security best practices;
• Knowledge of computers and software, to include Windows 10 and 11;
• Ability to work in a team environment;
• Ability to process information logically and solve problems;
• Ability to develop training programs related to distributed processing;
• Ability to monitor and resolve problems with distributed systems components;
• Ability to identify and define user task needs; and
• Ability to communicate effectively, plan, organize, and coordinate work assignments.

Note: Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

BASE SALARY:

• $ 21.64/hourly

HOW YOU WILL GROW:

FDLE recognizes the importance of growth and success while fostering a family-oriented work environment. We encourage our members to seek opportunities for professional growth through training, team building, and mentoring. Our four Fundamental Values of Service, Integrity, Respect and Quality will guide you as you embark on a lifelong career at FDLE.

OUR SALARY & OPS BENEFITS:

Starting hourly salary will be the minimum of the class pay range, unless otherwise dictated by FDLE’s pay policy. FDLE is a State of Florida Employer and offers a comprehensive OPS benefits package (ONLY available to OPS members who will be working 30 or more hours a week), including:

• HMO and PPO health insurance options with premiums starting as low as $50 per month;
• $25,000 in automatic life insurance coverage;
• Tax deferred medical reimbursement account; and
• Multiple supplemental insurance options including: dental, vision, disability and more.

ABOUT OUR AGENCY:

The Florida Department of Law Enforcement (FDLE) employs more than 1,900 members statewide – either at headquarters in Tallahassee or in one of seven regional operations centers (ROCs). Our mission is to promote public safety and strengthen domestic security. Click here for additional information about FDLE.

HIRING PROCESS:

You will be evaluated for this job based on your previous knowledge and experience. Additional reviews may be performed to screen for preferred qualifications, experience and education. Your qualifications will be based on knowledge, skills, and abilities and other elements relevant to this position supported by the information in your application. Qualifying questions will only be credited if verifiable by the information provided on your application including specifically required software/computer skills. You may be contacted to participate in a selection process which may consist of written exercises, work samples, skills tests, interviews, drug screen and fingerprinting.  You may be notified by email to participate in a selection process. Failure to reply within a designated timeframe may exclude you from further consideration. Future vacancies may be filled from this position advertisement.

BACKGROUND:

FDLE requires an extensive background process of all recommended applicants. The elements of a background include financial credit check, criminal history of applicant and applicant’s immediate family or roommates, personal references, employment and education verifications (which includes official transcript(s)), drug screen and fingerprinting.  This information will be utilized to make the final hiring decision.

NOTES:

Preference will be given to current FDLE members who have satisfactorily completed at least six months of the probationary period for their current position.

REMINDERS:

1. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov.
2. If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be cancelled, suspended, or deemed ineligible depending upon the date of your retirement. 

The State of Florida hires only U.S. citizens and lawfully authorized alien workers.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.