OPS EDUCATION CURRICULUM ANALYST

Requisition No: 837150 

Agency: Children and Families

Working Title: OPS EDUCATION CURRICULUM ANALYST

 Pay Plan: Temp

Position Number: 60932219 

Salary:  $30 Hourly 

Posting Closing Date: 09/24/2024 

Total Compensation Estimator Tool

OPS EDUCATION CURRICULUM ANALYST

Office of Quality and Innovation (OQI)

Department of Children and Families

Position Number: 60932219 

Open Competitive

Current employees will be compensated in accordance with the DCF salary policy.

Annual Salary:  $30.00 per hour.

Location: Statewide

What you will do:

Summary

The Office of Quality and Innovation serves as the catalyst for ensuring high levels of performance across the state to support a strong workforce and positive outcomes for Florida families. The office seeks collaborative, action-focused, and transparent professionals dedicated to putting quality at the center of serving families.

Specific Duties and Responsibilities include:

• Analyzes Department curriculum to ensure all training developed meets the Training Standard Criteria set forth by Workforce Learning and Development as well as statutory and policy requirements.
• Prepares written reports and presentations based on education and training reviews.
• Makes recommendations and/or develops and implements quality assurance checklists for evaluating the effectiveness and compliance of training materials.
• Monitors changes to operating procedures and alert instructional designers when changes in policy impact curriculum.
• Develops and maintains an internal crosswalk of operating procedures and the curriculums associated to each.
• Assists with the creation and delivery of training regarding quality assurance standards and provides technical assistance to staff when needed or requested.
• Communicate to the Curriculum Development Manager how education and training is impacting workforce performance and the extent that educational outcomes are achieved.
• Facilitate annual review of curriculum and all associated lesson plans with program managers.
• Participate in the design and testing of review instruments and review approaches.
• Supports and assigns the credentialing of curriculum developed by ensuring content aligns with the requirements of CEU and CLE credits.
• Keeps a log of courses that have gone through the quality assurance process and received the Workforce Learning and Development seal of approval.
• Participate in side-by-side reviews of education and training lessons with internal staff and external partners when assigned.
• Manage and assist with special projects and assignments.
• Observes pilot courses and reviews materials when appropriate to ensure necessary changes and revisions are made before statewide implementation.
• Stay informed of trends in quality assurance relating to training a workforce at large.
• Maintains a comprehensive database of subject matter experts (SMEs), coordinating with SME’s to support training according to their skillset and level of subject matter expertise.
• Supports the creation of policy, processes, and tools that guide the Department towards implementing quality assurance reviews prior to training deployment.

Qualifications:

Requirements:

• Bachelor’s degree
• 2 years of experience in providing quality assurance for instructional design/curriculum development for a workforce of adult learners
• Proficiency in Microsoft Office, Microsoft Teams, and Authoring Software such as Articulate.
• 1-2 years of experience with ongoing, continuous process of monitoring, evaluating, maintaining and enhancing the quality of an education system, institution or programs.

Preferred Qualifications:

• M.S. in instructional design, curriculum development, or related area preferred over 5 years of experience in instructional design/curriculum development for a workforce.
• 3-5 years of experience with ongoing, continuous process of monitoring, evaluating, maintaining and enhancing the quality of an education system, institution or programs.

Knowledge, Skills, and Abilities:

• Experience in conducting quality assurance of training, education technology, and instructional systems design.
• Excellent communication and presentation skills with all levels of leadership, management, and staff
• Experience with adult learning theory.
• Proficiency in Microsoft Word, PowerPoint (Office Suite) and Microsoft Teams are required
• Excellent skills with Articulate Storyline and design tools such as Canva, InDesign, Photoshop, etc.
• Capable of working with a high degree of independence, determining work priorities, and ensuring proper completion of work assignments.
• Exceptional critical thinking skills.
• Strong interpersonal skills that include the ability to teach, coach and mentor workforce.
• Passion for learning and improving training programs and learning management system processes.
• Strong communication skills, verbal, and written.
• Knowledge of mission and vision of the Department of Children and Families.
• Understanding of continuous quality improvement processes and integration across programs.
• Ability to fact-find, identify trends, root causes, and effective practices from data.
• Proficient in systems-thinking across operational locations, department programs, and government agencies.
• Ability to establish and maintain effective working relationships with others.
• Ability to make decisions and recommend solutions.
• Proficient in collaborating within a cross-functional team.
• Consistently demonstrate a high level of professionalism in interactions and personal presentation.
• Demonstrate respect for others and professional interest through speech, nonverbal communication, active listening, and cultural competence.

Candidate Profile (application) must be completed in its entirety.

• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. 
• It is unacceptable to use the statement “See Resume” in place of entering work history.
• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

About Department of Children and Families:

Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.

Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve. 

To learn more please visit https://www.myflfamilies.com/.

• If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.
• The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.

We hire only U.S. citizens and lawfully authorized alien workers.

Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment.

SELECTIVE SERVICE:  Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS.  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website: http://www.sss.gov.

BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. 

No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.