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OPS EMPLOYMENT SECURITY REP II - 40097292 1

Date: Oct 17, 2020

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 238401 

Agency: Economic Opportunity

Working Title: OPS EMPLOYMENT SECURITY REP II - 40097292 1

Position Number: 40097292 

Salary:  $13.16 per hour 

Posting Closing Date: 12/15/2020 

JOB TYPE: FULL TIME/OPS

POSITION LOCATION:  Tallahassee

           
http://www.floridajobs.org/


The Florida Department of Economic Opportunity (DEO) works across the state to support Florida’s economy, robust and talented workforce and our local communities. DEO is dedicated to making a stronger and more resilient Florida, so our businesses, communities and workforce are better prepared to withstand future economic slowdowns and natural disasters. DEO is focusing our efforts to help Floridians rebuild their homes and lives after the devastating impacts of Hurricanes Irma and Michael.

 

 

 

                                                                           Multiple hires will be filled from this advertisement

 

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state and national law enforcement records

 

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

 

This is a highly responsible position requiring the incumbent to be thoroughly familiar with the eligibility, disqualification, and experience rating provisions of the Florida Reemployment Assistance Law (Chapter 443, Florida Statutes) and the Florida Reemployment Assistance Program Rules. The individual holding this position must be able to communicate effectively with members of the public who are currently unemployed, and their former employers and interpret information gathered from these individuals to apply the law in making initial determinations on claims.  The individual in this position must be able to coordinate a workload of potential issues to ensure federal standards are maintained in making timely determinations and issuing first payments on claims when appropriate.  This requires sound judgment in applying the law while also serving to protect the Reemployment Assistance Program Trust Fund from erroneous disbursements.

 

 

THIS POSITION HAS THE FOLLOWING MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES

  • Knowledge of the methods of data collection and analysis.
  • Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work flow and other activities relating to the improvement of operational and management practices.
  • Ability to organize data into logical format for presentation in reports, documents and other written materials.
  • Ability to conduct fact-finding research.
  • Ability to utilize problem-solving techniques.
  • Ability to understand and apply applicable rules, policies and procedures relating to operational and management analysis activities.
  • Ability to plan, organize and coordinate work assignments.
  • Ability to effectively communicate verbally and in writing.
  • Ability to establish and maintain effective working relationships with others.

 

THE HIRED CANDIDATE WILL BE RESPONSIBLE FOR THE FOLLOWING

  • Identifies potential issues that can affect an individual's entitlement to benefits.  Gathers facts from claimants, employers, and other pertinent or interested parties relating to potential issues and the chargeability of employer accounts for benefit payments on claims.  This may be accomplished telephonically, through written correspondence, or through electronic means via the Internet.  Potential issues that must be resolved prior to the payment of benefits include but are not limited to:  job separation, suspensions from work, leaves of absence, refusal of work, ability and availability for work, "between terms denial" relating to individuals employed by educational institutions, self-employment, and receipt of disqualifying income such as wages in lieu of notice, retirement income, or workers compensation. Composes and issues written, unbiased determinations through interaction with the non-monetary determinations mainframe computer program.  Makes an adequate quantity of non-monetary determinations in compliance with performance standards.  Issues written and unbiased determinations relating to the chargeability of employer tax accounts for benefit payments pursuant to the requirements of s.443.131(3), F.S.
  • Ensures that the workload is coordinated in such a manner as to maximize the issuance of first payments when potential issues are detected on initial or additional claims. This is accomplished through tracking the assigned claim load and utilizing the benefit payment system.
  • Answers inquiries from claimants, employers, CareerSource Florida, governmental agencies and other interested parties concerning the RA program in accordance with the provisions of s.443.171(7) and 443.1715, F.S.  Inquiries may be in the form of telephone calls, electronic and paper written correspondence.
  • Analyzes requests for reconsideration from initial determinations received from claimants and employers or the Office of RA Appeals and the Reemployment Assistance Appeals Commission.  Issues written redeterminations relative to the information submitted.  Ensures that documentation of claim records is maintained and available to the Office of RA Appeals for lower level appeals hearings.
  • Performs other related duties as required.

 

ADDITIONAL INFORMATION 

 

At DEO, we salute our heroes. We are honored to have the opportunity to support our nation’s veterans and their family members by encouraging them to apply for positions at DEO that fit their skill sets. Let DEO’s mission become yours.

 

 This position’s advertisement may also be viewed by registering on the Employ Florida website at http://www.employflorida.com/.

The Florida Department of Economic Opportunity is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.  (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

If you think you have been subjected to unlawful discrimination, you may file a complaint within 180 days from the date of the alleged violation with either the recipient’s Equal Opportunity Officer, or the Director, Civil Rights Center:

 

  • Equal Opportunity Officer, Department of Economic Opportunity, Caldwell Building – MSC 150, 107 East Madison Street, Tallahassee, FL 32399-4129; or

Director, Civil Rights Center (CRC), U.S. Department of Labor, 200 Constitution Avenue NW, Room N-4123, Washington, DC 20210.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.


Nearest Major Market: Tallahassee