OPS GOVERNMENT OPERATIONS CONS I - 65650145

Requisition No: 878057 

Agency: Elder Affairs

Working Title: OPS GOVERNMENT OPERATIONS CONS I - 65650145

 Pay Plan: Temp

Position Number: 65650145 

Salary:  $15.00-$20.00 HOURLY 

Posting Closing Date: 06/24/2026 

Total Compensation Estimator Tool

DEPARTMENT OF ELDER AFFAIRS

DIVISION OF ELDER OPPORTUNITIES

*****OPEN COMPETITIVE*****

POSITION OVERVIEW AND RESPONSIBILITIES:

This is a highly responsible professional position that serves as the Division's Special Projects Coordinator and works under the direction of the Division of Elder Opportunities Director to coordinate strategic initiatives, community partnerships, public education efforts, research activities, and special projects that support the Division's mission and priorities.

PAY:

The hourly rate of pay pay will be commensurate with experience and qualifications, ranging from $15.00 to $20.00, hourly.

DUTIES AND RESPONSIBILITIES:

Strategic Initiatives & Special Projects - This is a highly responsible professional position that works under the direction of the Division of Elder Opportunities Director as a Special Projects Coordinator. The incumbent coordinates and supports the development, implementation, monitoring, and evaluation of strategic initiatives, pilot projects, and special assignments that advance the mission and priorities of the Division of Elder Opportunities.

• Responsibilities include conducting research and environmental scans to identify emerging trends, best practices, funding opportunities, and innovative approaches related to aging services, fraud prevention, disaster preparedness, volunteer engagement, digital literacy, and other Division priorities. Assists in the planning, coordination, implementation, and evaluation of new programs, initiatives, and service delivery models.
• Develops project plans, timelines, reports, presentations, briefing materials, and recommendations for leadership. Monitors project progress, identifies barriers to implementation, and recommends corrective actions to support successful project outcomes. Assists with policy development, process improvement activities, and continuous quality improvement efforts designed to enhance program effectiveness and operational efficiency.
• Provides research, analysis, and technical support for special projects, legislative requests, Legislative Budget Requests (LBRs), budget development activities, grant proposals, executive assignments, strategic planning initiatives, and other Division priorities. Assists in preparing executive correspondence, presentations, reports, briefing materials, and other documents for agency leadership, external stakeholders, and elected officials.
• Conducts research and analysis of comparable state, federal, and national programs to identify best practices, emerging trends, and opportunities for program enhancement. Develop recommendations to support leadership decision-making and the successful implementation of Division initiatives.

Community Partnerships, Outreach, and Public Engagement - Develops, maintains, and strengthens collaborative relationships with local, state, federal, nonprofit, academic, and private-sector organizations that support the mission and priorities of the Division of Elder Opportunities. Serves as a liaison between the Division and community partners to promote awareness of Department programs, services, initiatives, and resources available to older adults throughout Florida.

• Coordinates and participates in community outreach activities, stakeholder meetings, conferences, workshops, and special events designed to educate the public and increase awareness of aging services, elder rights, fraud prevention, disaster preparedness, digital safety, volunteer opportunities, and other Division priorities. Assists in the planning, organization, promotion, implementation, and evaluation of statewide and regional events, training, and public awareness initiatives.
• Coordinates with the OVCS Coordinator and other Division staff to support volunteer engagement, training activities, outreach initiatives, special events, and other collaborative projects that advance Division priorities and expand community impact.
• Develops and delivers presentations, educational programs, and technical assistance to community groups, professional organizations, volunteers, and other stakeholders. Assists with the development of outreach materials, educational resources, toolkits, communication materials, and public awareness campaigns that support Division initiatives and strategic objectives.
• Identifies opportunities to expand community engagement and partnership development efforts. Coordinates information sharing among internal and external stakeholders and assists in establishing collaborative partnerships that enhance service delivery, increase public awareness, and support the successful implementation of Division programs and initiatives.
• Represents the Division at meetings, conferences, workgroups, and public events as assigned. Maintains knowledge of community resources and partner organizations to facilitate collaboration, referral pathways, and coordinated service delivery efforts that benefit older Floridians.
• Fraud Prevention, Public Education & Special Initiatives - Assists in the development, implementation, and evaluation of public education and awareness initiatives designed to improve the safety, well-being, and independence of older adults throughout Florida. Supports Division efforts related to fraud prevention, financial exploitation awareness, digital literacy, cybersecurity education, disaster preparedness, elder rights, and other issues affecting older adults and caregivers.
• Coordinates activities associated with statewide awareness campaigns, educational programs, community engagement initiatives, and special projects. Assists in developing educational materials, presentations, outreach resources, toolkits, training materials, and communication content designed to increase public awareness and promote informed decision-making.
• Researches and monitors emerging issues, trends, and threats impacting older adults, including fraud schemes, scams, identity theft, financial exploitation, cybersecurity threats, and other consumer protection concerns. Prepares reports, summaries, recommendations, and educational resources to support leadership decision-making, stakeholder engagement, and public awareness efforts.
• Collaborates with Division staff, Area Agencies on Aging, Aging and Disability Resource Centers, community organizations, and other stakeholders to support prevention-focused initiatives and public education activities. Assists in evaluating program effectiveness, identifying opportunities for improvement, and recommending strategies to enhance outreach, education, and community engagement efforts.

Program Analysis, Reporting & Administrative Support - Conducts research, analysis, and evaluation activities to support Division programs, initiatives, and operational priorities. Collects, reviews, analyzes, and interprets programmatic, financial, performance, and other relevant data to identify trends, measure outcomes, and support informed decision-making. Assists with monitoring performance measures, project outcomes, and program deliverables to support accountability, reporting requirements, and continuous quality improvement efforts.

• Prepares reports, presentations, briefing materials, issue papers, executive summaries, correspondence, technical documents, and other written materials for Division leadership, agency executives, external stakeholders, and elected officials. Assists in the development of responses to legislative inquiries, information requests, audits, public records requests, and other special assignments.
• Provides support for budget development activities, Legislative Budget Requests (LBRs), grant proposals, strategic planning efforts, performance measures, and program evaluation initiatives. Assists in tracking project milestones, deliverables, performance outcomes, and implementation activities to ensure timely completion of Division priorities.
• Maintains records, documentation, and reporting systems necessary to support Division operations and program activities. Assists with the preparation, review, and submission of recurring reports, management updates, status reports, and other required documentation. Coordinates information gathering and communication among internal and external stakeholders to support program operations and special projects.

Emergency Management & Disaster Response - Serves as a member of the Department of Elder Affairs Disaster Response Team (DDRT) and assists with emergency preparedness, response, recovery, and mitigation activities that support older adults affected by disasters and emergency events.

• Participates in disaster planning, training, exercises, and deployment activities in coordination with Department leadership, state agencies, local governments, community partners, and emergency management stakeholders. Assists with the development and implementation of disaster preparedness resources, outreach materials, training activities, and special projects designed to enhance disaster readiness and resilience among older adults and caregivers.
• Incumbent may be required to work before, during, and/or beyond normal work hours or days in the event of an emergency. Emergency duties may include deployment to shelters, Special Needs Shelters, Multi-Agency Resource Centers (MARCs), Disaster Recovery Centers (DRCs), Points of Distribution (PODs), community outreach locations, and other emergency response or recovery sites. Duties may include conducting outreach, providing information and referrals, coordinating resources, supporting disaster operations, and performing other emergency assignments as directed.
• The incumbent may be required to work outdoors in varying weather conditions, stand for extended periods, travel throughout affected areas, and lift or move materials weighing up to 15 pounds in support of disaster operations.

Administrative Support & Other Duties Assigned - Provides administrative, operational, and project support necessary to ensure the effective and efficient functioning of the Division of Elder Opportunities. Assists with coordinating information, tracking assignments, maintaining records, scheduling meetings, and supporting Division activities and special projects as needed.

• Serves as backup support for Division operations and assists with workload management during periods of increased operational demand, staff absences, emergencies, or special assignments. Participates in required meetings, training programs, professional development activities, and workgroups to maintain knowledge of Department programs, policies, procedures, and emerging issues affecting older adults.
• Demonstrates professionalism, initiative, sound judgment, adaptability, and a commitment to customer service while performing assigned duties. Performs other related duties, special assignments, and emerging priorities as assigned by Division leadership in support of Department and Division goals and objectives. Attendance is an essential function of this position.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to communicate effectively with others, utilizing active listening, information gathering, organizational skills, critical thinking, time management, problem identification, and resolution. Possess strong written and oral communication skills, using correct grammar, punctuation, and spelling. Detail-oriented and able to enter data accurately into a computerized system.
• Ability to prepare clear, concise, and accurate records, reports, correspondence, and other documentation in a logical format within established timeframes.
• Ability to navigate multiple computer screens, applications, and online research engines. Basic proficiency in Microsoft Office Suite, including Word, Excel, Outlook, PowerPoint, FLAIR, OneDrive, SharePoint, Adobe, and Adobe Pro, and other internal and external platforms and Department operational systems used in the day-to-day activities of the Division of Elder Opportunities.
• Ability to demonstrate a professional and courteous demeanor. Ability to establish and maintain cooperative working relationships with the public and staff. Ability to work independently and with teams at the unit and agency, where appropriate.
• Ability to review, analyze, and evaluate data and process travel documents.
• Willing and able to make decisions and exercise sound judgment; to accept responsibility for one’s actions and decisions; to adapt to changes in work assignments, procedures, and technology; and to be committed to improving individual performance.
• Willing and able to follow written and oral directions and instructions from management; carry out the directives of people with duly delegated authority; constructively resolve any differences with management; and accept and abide by management’s direction and decisions.

REQUIREMENTS:

• Florida Contract Manager Certification (FCCM),
• Valid Florida driver’s license
• Relevant project management, community outreach, emergency management, public administration, communications, or related certifications preferred.

THE BENEFITS OF WORKING FOR THE STATE OF FLORIDA:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive employee benefits including:

• Participation in state group insurance (must meet eligibility requirements*).  For more details consult with People First at 877-562-7287 or go to:  https://www.mybenefits.myflorida.com/health/eligibility_and_enrollment/ops_employees
• Participation in the Florida Deferred Compensation Plan (457b).  (For additional details and online enrollment visit MyFloridaDeferredComp.com)
• State of Florida 401(a) FICA Alternative Plan (tax deferred Retirement Savings Plan).  (For more information, please click Social Security Alternative Plan (aigrs.com) and read OPS Social Security Alternative Plan)
• Flexible Spending Accounts

*Seasonal and part-time OPS employees (less than 30 hours average per week) refer to the links above for detailed eligibility requirements.

OUR ORGANIZATION AND MISSION:

The Department is dedicated to promoting the well-being, safety, and independence of Florida's seniors, their families, and caregivers. Its vision is for all Floridians to live well and age well.

SPECIAL NOTE:

Candidate Profile (application) must be complete in its entirety.

• Include supervisor names and phone numbers of all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed. Gaps of employment for 3 months or more MUST be addressed on application.
• Experience, education, training, knowledge, skills, and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.  
• It is unacceptable to use the statement “See Resume” in place of entering work history.
• Periods of employment should be entered with the most recent/current listed first.
• If you are a retiree of the Florida Retirement System (FRS), please contact the FRS to determine if your current benefits may be affected if you are reemployed with the State of Florida in an FRS-covered position.  Your current retirement benefits may be canceled, suspended, or deemed invalid depending upon the date of your retirement. 
• If claiming Veteran’s Preference, candidates MUST attach supporting documentation (DD214).
• If claiming Right to First Interview, candidates MUST attach a copy of your official layoff letter when applying.
• All documentation is due by the close of the vacancy announcement.

If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

BACKGROUND CHECKS:

Successful completion of a Level 2 Criminal History Background Check is required for all applicants selected for this position.

APPLICANT INFORMATION:

Applicants should apply on-line via the People First Website https://peoplefirst.myflorida.com by 11:59 p.m. (EST) on the closing date of the position vacancy advertisement but are strongly encouraged to apply by 6:00 p.m. on the closing date to avoid any system down times or any other complications that may arise.

If you have problems applying on-line, call the People First Service Center at 1-877-562-7287. Paper applications will not be accepted by the agency.

The Department of Elder Affairs is an "older worker-friendly" employer and also lists vacancies on the Silver Edition website, found at http://silver.employflorida.com, that connects persons age 50 and older with other businesses/volunteer organizations/employers who specify they are "older worker-friendly."

The Department of Elder Affairs is an E-Verify employer and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each New Employee’s I-9 Form to confirm work eligibility.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.