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OPS Instructional Designer

Date:  Jul 27, 2022


The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.

Requisition No: 676505 

Agency: Children and Families

Working Title: OPS Instructional Designer

Position Number: 60933404 

Salary:  agency to update 

Posting Closing Date: 08/10/2022 

This is an Open Competitive Opportunity


Department of Children and Families – Office of Quality and Innovation

Workforce Training and Development Team


Working Title:  OPS Instructional Designer

Position Number: 60933404


Salary: $35-40/hr


Location: REMOTE




This is a highly responsible, professional position in the Office of Child and Family Well-Being, Headquarters, Tallahassee, responsible for designing, developing, and delivering emerging learning solutions including game-based learning, video, micro-learning, simulations, and immersive scenarios. This position will work collaboratively with field operations to design and develop trainings that will be used by thousands of users throughout the State of Florida with the goal of ensuring a high quality and engaging learning experience. The position will also be responsible for revising current child welfare training modules to adequately deliver on-the-job training in a uniform and consistent manner. 


Essential Job Functions:

  • Works collaboratively with subject matter experts (SME) to design and develop child welfare courses that demonstrate adult learning principles, best practices in online education, learner engagement, and meet/exceed quality standards
  • Works collaboratively with Quality Improvement staff in the development of training or assessment of qualitative practice related to child protective investigations
  • Responsible for managing multiple learning projects simultaneously from concept to completion, including but not limited to creating curriculum, crafting course maps/story boards, reviewing/finalizing course material, assessments, discussions, and assignments, creating visual aids, infographics, and interactive content
  • Reviewing courses to ensure alignment of learning objectives, instructional materials, assessments, and assignments
  • Evaluate course effectiveness and reviews course evaluations for continuous course design improvements
  • Maintain OCFW program Style Guide with guidance of Training Manager


Education Requirements:

  • REQUIRED: Bachelor’s degree in Adult Learning, Training and Development or Instructional Design/Technology-related field
  • PREFERRED: Master’s in Adult learning or Instructional Design/Technology


Work Experience Requirements:

  • Experience working in an agile (SAM) and waterfall (ADDIE) design environment
  • Experience designing, developing, and delivering emerging learning solutions including game-based learning, video, micro-learning, simulations, and immersive scenarios requiring multiple branching elements strongly preferred
  • Strong project management to achieve design target timeline
  • At least 2 years of creating face-to-face courses


Software Proficiency:

  • Proficient in Microsoft Suite Programs such as but not limited to PowerPoint, Word, Outlook; Team Collaboration tools such as but not limited to Microsoft Teams, eLearning development software such as but not limited to Adobe Captivate, Articulate Storyline, Articulate Rise; Learning Management Systems such as but not limited to People First; Content Management Systems




Candidate Profile (application) must be completed in its entirety.

  • Include supervisor names and phone numbers for all periods of employment.
  • Account for and explain any gaps in employment so that the hiring process is not delayed.
  • Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. 
  • It is unacceptable to use the statement “See Resume” in place of entering work history.
  • If you experience problems applying online, please call the People First Service Center at (877) 562-7287.  


Growth Opportunities:

With 12,000 employees across the state DCF promotes opportunities and training for all.  Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.


About Department of Children and Families:

  • Mission:  The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.
  • Vision:  We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.
  • Values:  A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve. 

To learn more please visit

  • If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.
  • The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.


We hire only U.S. citizens and lawfully authorized alien workers.

Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment.


SELECTIVE SERVICE:  Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS.  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website:


BACKGROUND SCREENING REQUIREMENT:  It is the policy of the Florida Department of Children and Families that any candidate being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S.  No candidate may begin employment until the background investigation results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background investigations shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.  Also, employees are subject to background re-screening at least every five years.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Nearest Major Market: Tallahassee