OPS NETWORK SUPPORT ANALYST - 72901451

Requisition No: 869474 

Agency: Management Services

Working Title: OPS NETWORK SUPPORT ANALYST - 72901451

 Pay Plan: Temp

Position Number: 72901451 

Salary:  $15.00 - $18.00 / Hour 

Posting Closing Date: 02/09/2026 

Total Compensation Estimator Tool

OPS Network and Support Analyst
Office of Information Technology
State of Florida Department of Management Services
This position is located in Tallahassee, FL

Position Overview and Responsibilities:
This is work providing technical assistance to computer system users.  Incumbent answer questions or resolve computer problems for clients in person, via telephone or from remote locations. Incumbents may also provide assistance in the use of computer hardware and software, including printing, installation, office productivity software, electronic mail, and operating systems. This position will also support the department’s information technology network.

Knowledge of Personal Computers - Demonstrate basic knowledge and understanding of the fundamentals of a PC.  Apply knowledge and understanding of PC fundamentals in the installation, testing, diagnosing, and repairing PC’s. Knowledge of Networking - Demonstrate basic knowledge and understanding of networking concepts.  Apply knowledge and understanding of networking concepts in the installation, testing, diagnosing, and repairing of workstations in a network environment.

This is a part-time OPS position up to 29 hours per week. 

Knowledge, Skills, and Abilities:
Customer Service - Interface with internal/external customers in order to provide information, explain procedures, answer questions and provide support.
Accountability, Communication, Empowerment, Flexibility, Integrity, Respect, Teamwork
 

Minimum Qualifications:
Position requires sedentary work and repetitive motion. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Our Organization and Mission:
Under the direction of Governor Ron DeSantis, Interim Secretary Tom Berger and DMS’ Executive Leadership Team, the Florida Department of Management Services (DMS) is a customer-oriented agency with a broad portfolio that includes the efficient use and management of real estate, procurement, human resources, group insurance, retirement, telecommunications, fleet, and federal property assistance programs used throughout Florida’s state government. It is against this backdrop that DMS strives to demonstrate its motto, “We serve those who serve Florida.”

Special Notes:
DMS is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferrable skills that veterans and individuals with disabilities bring to the workforce.  Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following provided email addresses:
DMS.Ability@dms.fl.gov
DMS.Veterans@dms.fl.gov
An individual with a disability is qualified if he or she satisfies the skills, experience, and other job related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DMS Human Resources (HR) Office at (850) 488-2707. DMS requests applicants notify HR in advance to allow sufficient time to provide the accommodation.
Successful completion of background screening will be required for this position.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.