OPS OFFICE AUTOMATION SPECIALIST I - 41901950

Requisition No: 882209 

Agency: Office of the Attorney General

Working Title: OPS OFFICE AUTOMATION SPECIALIST I - 41901950

 Pay Plan: Temp

Position Number: 41901950 

Salary:  $19.00 hourly 

Posting Closing Date: 08/31/2026 

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Our Organization and Mission: The Office represents the State of Florida in state and federal civil and criminal courts, from trial courts to the Supreme Court of the United States. 

Position Summary: This OPS Office Automation Specialist I position is in the Office of the Attorney General within the Information Technology Unit (IT) in Tallahassee, Florida.

Pay: $19.00 Hourly 

Qualifications: 

Five (5) years of experience teaching, training, secretarial or administrative work, one (1) year of which must have involved the use of office automation equipment, or
A high school diploma or its equivalent and four (4) years of experience in teaching, training, secretarial or administrative work, one (1) year of which must have involved the use of office automation equipment.
College education from an accredited institution can substitute at a rate of 30 semester or 45 quarter hours for each year of the required non-office automation experience.
Vocational/technical training in an area of secretarial science or office/business studies can substitute at a rate of 720 classroom hours per year for a maximum of two (2) years of the required non-office automation experience.

Preferences:

• Basic experience working with computer hardware and peripherals (e.g., desktops, laptops, monitors, docking stations, keyboards, mice, printers).
• Basic experience using office productivity software, Microsoft Office or O365.
• Basic experience using the Windows operating system.
• Basic understanding of data protection.
• Basic understanding of malware removal
• Basic understanding of firewalls

The Work You Will Do: The responsibilities of this position are included, but are not limited to the following: 

Work Performance: Knowledge of methods, techniques and skills necessary for the performance of the job and demonstrate the ability to effectively and efficiently execute all assigned duties and tasks.  Quality of work is accurate and thoroughly completed within established time frames and amount of work completed meets or exceeds expectations.  Able to perform the duties of the position through the competent use of work methodologies, computer applications, office equipment and related tools. 

Dependability:  Begin work at regularly assigned time and is present during OAG "core" hours; assiduously observe lunch and break times; demonstrate ethical standards in the performance of work responsibilities; use leave in a manner that is not disruptive to the work unit. 

Interpersonal Skills:  Maintain pleasant working relations; exhibit tact and sensitivity in dealing with others; responsive to questions and concerns; work effectively with internal/external customers/clients; present a positive attitude; demonstrate the appropriate attitude to assignments. 

Duties include: 

Network Support - Responsible for installation, support, maintenance, repair and standardization of network equipment, to include desktops, network printers, TCPIP and Microsoft networking configuration.  Performs on-going networking audits and ensures security and integrity of all distributed network systems. Familiarity with set up and maintenance of network printers using Managed Print Services.

Applications Support and Microsoft Support - Troubleshooting and maintenance of applications at the desktop level. Implement upgrades agency wide as required; including clients in St Pete and Tampa.  Troubleshooting and maintenance of Office 365 on local PCs including Outlook email.

Familiarity and use of BeyondTrust for remote support of PCs in the OAG network.

Videoconferencing - configure videoconferencing machines to be used for connection to branch offices. Troubleshoot and repair problems with videoconferencing equipment and software as needed, but not limited to PC hardware, cameras, displays and Teams troubleshooting. Help with setup and operation of videoconferences as requested by Executive Staff in the Tampa office.

Keep track of inventory control of hardware within the region.  This includes IT and Computer peripherals. 

Performs other related duties as required.

Candidate Profile (application) must be completed in its entirety.

• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. 
• It is unacceptable to use the statement “See Resume” in place of entering work history.
• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.  

The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com).
• Flexible Spending Accounts
• Tuition waivers.
• And more! For a more complete list of benefits, visit www.mybenefits.myflorida.com.

IMPORTANT NOTICE: To be considered for the position, all applicants must:

Submit a complete and accurate application profile necessary for qualifying such as dates of service, reason for leaving, etc. In addition, all applicants must ensure all employment and/or detailed information about work experience is listed on the application (including military service, self-employment, job-related volunteer work, internships, etc.) and that gaps in employment are explained. 

 NOTE: Any required experience and/or preferences listed in the advertisement must be verified at the time of application.

• Ensure that applicant responses to qualifying questions are verifiable by skills and/or experience stated on the employment application and/or resume. Applicants who do not respond to the qualifying questions will not be considered for this position.
• The elements of the selection process may include a skill assessment exercise. 
• Current and future vacancies may be filled from this advertisement for a period of up to six months. Following the six-month period, a new application must be submitted to an open advertisement to be considered for that vacancy.
• OAG employees are paid biweekly. All state employees are required to participate in the direct deposit program pursuant to s. 110.113, F.S.

CRIMINAL BACKGROUND CHECKS/ DRUG FREE WORKPLACE: All OAG positions are "sensitive or special trust" and require favorable results on a background investigation including fingerprinting, pursuant to s. 110.1127(2)(a), F.S. The State of Florida supports a Drug-Free Workplace, all employees are subject to reasonable suspicion or other drug testing in accordance with section 112.0455, F.S., Drug-Free Workplace Act. We hire only U.S. citizens and those lawfully authorized to work in the U.S.

E-VERIFY STATEMENT: The Office of the Attorney General participates in the U.S. government’s employment eligibility verification program (e-verify). E-verify is a program that electronically confirms an employee’s eligibility to work in the United States after completion of the employment eligibility verification form (i-9).

PERSONS WITH DISABILITY/ADA STATEMENT: The OAG supports the employment of individuals with disabilities and encourages them to seek employment within our agency. If you need an accommodation because of a disability, as defined by the Americans with Disabilities Act, in order to participate in the application process, please notify the people first service center at 877-562-7287. If you need an accommodation during the selection process, please notify the hiring authority in advance to allow sufficient time to provide an accommodation.

REMINDERS: Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from SSS. For more information, please visit the SSS website at: https: //www.sss.gov. If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. If you return to FRS employment before satisfying the required waiting period, your retirement may be voided, and you may have to repay all benefits you have received, including any Deferred Retirement Option Program (DROP) payout.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.