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OPS OPERATIONS & MGMT CONSULTANT II - 65650277

Date: Nov 18, 2021

Location: TALLAHASSEE, FL, US, 32399

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 489328 

Agency: Elder Affairs

Working Title: OPS OPERATIONS & MGMT CONSULTANT II - 65650277

Position Number: 65650277 

Salary:  $19.25-$22.50 HOURLY 

Posting Closing Date: 12/14/2021 

DEPARTMENT OF ELDER AFFAIRS

COMMUNITY AND SUPPORT SERVICES

 

*****OPEN COMPETITIVE*****

 

 

 

PAPER APPLICATIONS WILL NOT BE ACCEPTED BY THE AGENCY. APPLICATIONS MUST BE SUBMITTED THROUGH THE PEOPLE FIRST SYSTEM.

 

Mission Statement: To promote the well-being, safety, and independence of Florida’s elders, their families, and caregivers.

Vision Statement: For all Floridians to live well and age well.

 

 

DUTIES AND RESPONSIBILITIES:

Performance of contract management activities related to Older Americans Act, General Revenue (Community Care for the Elderly, Home Care for the Elderly, and Local Service Programs) as assigned, including:

 

  • Conducting routine and specialized contract monitoring in the form of deliverable review and approval, invoice review and approval, sampling and review of supporting documentation, and performance evaluation;
  • Conducting independent research and analysis of program policy, strategic planning documents (State Plan, Area Plan, LRPP, etc.), and contractor performance including developing associated documents, correspondence, reports, presentations, and policy guidance;
  • Maintaining a current contract management file pursuant to CFO Memo No. 06 (2011-2012) and in accordance with the standards set forth by DFS and the Department;
  • Maintaining up-to-date knowledge of federal and state laws and rules pertaining to the program and contract management; and
  • Providing technical assistance to internal/external stakeholders and contractors regarding program administration and contractual compliance through phone calls, emails, reports, and Corrective Action Plans.

 

Conducting ongoing analysis of contractor performance through the routine review of contractor reports, deliverables, Client Information and Registration Tracking System (CIRTS) data, and other information sources;

Assisting with development and implementation of immediate response or action plans necessary to address or resolve problems in timely manner.

Maintaining continuing professional education and training in the contracting process as deemed appropriate by the Department, including an annual review of the Florida Certified Contract Manager guide and any updates.

Conducting monthly review and processing of Community and Support Services (CSS) contractor invoices ensuring the appropriateness of expenditures. Coordinating with contract managers and providers to resolve any issues and address any questions associated with the invoice review.

Conducting routine maintenance of the CSS electronic contract files or other documentation associated with contract management functions and contractor performance.

Conducting both routine and specialized analyses of service program performance measures, and metrics.

Assisting with contract management and fiscal monitoring of CSS service contracts.

Provide ongoing formal and informal training and technical assistance to Area Agency on Aging staff.

Other duties as assigned.

 

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

Knowledge of administrative principles & practices. Knowledge of office procedures & practices.

Ability to utilize problem solving techniques.

Ability to plan, organize & coordinate work assignments.

Ability to communicate effectively.

Ability to establish & maintain effective working relationships with others

High level of proficiency with Microsoft Office software suite;

Skill in the analysis of financial documents (e.g. invoices, budgets, etc.);

Ability to travel as necessary;

Ability to understand, interpret, and apply laws, rules, regulations, policies, and procedures;

Ability to evaluate reports and make recommendations and monitor outcomes;

Knowledge of federal and state laws, including policies, procedures, and rules pertaining to the procurement and purchasing of contracted services;

Knowledge of aging service delivery systems, management principles, and AAA and service provider operations;

Ability to independently conduct monitoring reviews;

Ability to develop and review monitoring procedures and criteria.

Ability to develop, coordinate, and/or deliver presentations and training programs to staff, consumers, public and provider representatives;

 

REQUIREMENTS:

Florida Certified Contract Manager (FCCM) either at hire or within twelve months of hire.

Ability to travel.

 

BACKGROUND CHECKS:

A Successful completion of a Level 2 Criminal History Background Check is required for all applicants selected for this position.

 

APPLICANT INFORMATION:

Applicants should apply on-line via the People First Website https://peoplefirst.myflorida.com by 11:59 p.m. (EST) on the closing date of the position vacancy advertisement but are strongly encouraged to apply by 6:00 p.m. on the closing date to avoid any system down times or any other complications that may arise.

 

If you have problems applying on-line, call the People First Service Center at 1-877-562-7287. Paper applications will not be accepted by the agency.

 

The Department of Elder Affairs is an "older worker-friendly" employer and also lists vacancies on the Silver Edition website, found at http://silver.employflorida.com, that connects persons age 50 and older with other businesses/volunteer organizations/employers who specify they are "older worker-friendly."

 

The Department of Elder Affairs is an E-Verify employer and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each New Employee’s I-9 Form to confirm work eligibility.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.


Nearest Major Market: Tallahassee