OPS REGULATORY SPECIALIST II - 79900782

Requisition No: 850088 

Agency: Business and Professional Regulations

Working Title: OPS REGULATORY SPECIALIST II - 79900782

 Pay Plan: Temp

Position Number: 79900782 

Salary:  $16.50 Hourly 

Posting Closing Date: 04/10/2025 

Total Compensation Estimator Tool

Division of Service Operations  (Central Intake Unit)
OPS Regulatory Specialist II

Position # 79900782
OPS Hiring Salary: $16.50 Hourly

*OPEN COMPETITIVE*

***Applicants must complete all fields in the Candidate Profile.  Work history, hours worked, and formal education are required to qualify for this position.  Responses to Qualifying Questions must be verifiable in the Candidate Profile. Resumes and other documentation can be attached to provide additional information. ***

Our Organization and Mission:

The Division of Service Operations manages the Central Intake and Licensure unit, the one-stop shop for intake of applications and payments. The Division also oversees the Customer Contact Center (CCC), which handles all initial interaction conducted via telephone and e-mail.

The Work You Will Do:

This position is responsible for performing the more complex licensing activities which includes determination of applicant eligibility for examination, certification, licensure, or registration for various professions within the department. 

Your Specific Responsibilities:

The incumbent in this position performs the following work and other related activities:

• Independently reviews applications and supporting documents assigned through the department's document imaging system to determine applicants' qualifications for examination, certification, licensure or registration in accordance with the laws and rules.  This includes license renewals and requests to change addresses, names, and statuses.  Processes applications by utilizing the department's licensing system.
• Provides applicants personal guidance regarding applications in writing and making verbal contact with the applicant if necessary.
• Prepares applications for board and committee meetings.  Maintains board and exam lists utilizing Microsoft applications.  Participates in meetings and attends training sessions as scheduled.  Participates in the testing of new application software and changes in processing procedures.  Reports events, errors or trends to supervisor.  Performs other related duties as required.

Knowledge, Skills, and Abilities:

• Knowledge of application requirements, including Florida Statutes, Board and Department rules, and educational programs. 
• Ability to compile, organize and analyze data. 
• Ability to plan, organize and coordinate work activities. 
• Ability to communicate effectively and efficiently both verbally and written. 
• Ability to establish and maintain effective working relationships with others.
• Basic Internet research and navigation.
• Knowledge of the department's document imaging and licensing systems.
• Basic knowledge of Microsoft applications.
• Basic grammar skills.

Minimum Requirements: 

• Must have at least one (1) year of professional office experience or one (1) year of post-high school education; and
• Must be proficient in Microsoft Word.

Position Notes:

• This advertisement is for temporary employment.
• The applicant will be required to take a Skills Verification Test (SVT).

For additional benefit information, please visit the following website: http://www.mybenefits.myflorida.com

***Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed on the State of Florida Employment Application. ***

Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.
 
NOTE: This position requires a security background check, physician assessment, drug screening, and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.
 
Applicants are required to apply through the People First system by the closing date, by applying online.  All required documentation must be received by the closing date of the advertisement.  If you have any questions regarding your application, you may call 1-877-562-7287.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

 
The Florida Department of Business & Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes. 
 

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at (850) 487-2074. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

SPECIAL REMINDERS:

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.  For more information, please visit the SSS website: http://www.sss.gov .

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.