OPS Response Document Specialist - 31902051

Requisition No: 864604 

Agency: Division of Emergency Management

Working Title: OPS Response Document Specialist - 31902051

 Pay Plan: Temp

Position Number: 31902051 

Salary:  $22.00/hour 

Posting Closing Date: 11/18/2025 

Total Compensation Estimator Tool

OPS Response Document Specialist

 Bureau of Response

Florida Division of Emergency Management

This position is located in Tallahassee, FL

The Florida Division of Emergency Management (FDEM) plans for and responds to both natural and man-made disasters. These range from floods and hurricanes to incidents involving hazardous materials or nuclear power. FDEM is the liaison between federal, state, and local agencies. FDEM prepares and implements a statewide Comprehensive Emergency Management Plan, routinely conducts extensive exercises to test state and county emergency response capabilities, provides technical assistance to local governments as they prepare emergency plans and procedures, as well as conducts emergency operations trainings for state and local government agencies.

FDEM serves as the lead agency for the State Emergency Response Team (SERT), whose primary goal is the coordination of the state’s efforts during disaster response and recovery. This coordination is conducted within the State Emergency Operations Center (SEOC) in Tallahassee. Additionally, FDEM manages the State Watch Office; the 24-hour a day operation tasked with providing situational awareness to stakeholders statewide. After a disaster, FDEM conducts damage assessment surveys and advises the Governor of the State of Florida on whether to declare an emergency and seek federal relief funds. It is against this backdrop that FDEM strives to demonstrate its mission of, “Coordinate, collaborate and communicate with our community stakeholders for a resilient Florida” along with our vision of, “Leading the Profession in building prepared and resilient communities”.

Position Overview and Responsibilities:

This position serves as the Response Document Specialist within the Bureau of Response and is responsible for developing, maintaining, and improving technical documentation created to support operational planning and create a common operating picture for the Bureau and executive leadership. 

The duties and responsibilities for this position include, but are not limited to:   

• Translate complex technical concepts into clear user-friendly content across multiple formats.
• Collaborate with subject matter experts across the Bureau’s sections and units to ensure accurate documentation. 
• Develop, maintain, and edit technical materials (i.e., executive summaries, facts sheets, etc.) required to promote a common operating picture.
• Create clear, concise, and well-organized technical materials for various audiences to include Bureau and executive agency leadership. 
• Coordinate with the Strategic Planning Unit to maintain document control systems ensuring version control, regular review cycles, and proper archival of documentation.
• Research and stay up-to-date best practices for document development and maintenance and implement best practices.
• Perform other duties as duties as assigned.

Perform duties as assigned during activations of the SEOC, work non-traditional hours and travel for extended periods. Employee must be able to deploy to anywhere in Florida or the United States for up to two weeks at a time. Travel requirements in support of emergency operations may be extensive in nature.

Knowledge, Skills, and Abilities:

• Knowledge of state, local, and federal responsibilities during disasters and the roles of the SEOC.
• Knowledge of basic planning processes.
• Proficiency in using documentation tools and software (e.g., Microsoft Office Suite, Adobe Suite, etc.).
• Ability to communicate effectively, orally, and in writing.
• Ability to understand and document technical concepts and procedures.
• Ability to work independently and as part of a team, managing multiple projects and deadlines.
• Ability to multi-task, prioritize, and perform effectively under stressful conditions for extended periods.
• Ability to work non-traditional hours, travel and work in a field environment during normal operations and disaster response when necessary.

Minimum Qualifications:

• A minimum of one year of professional experience in technical writing and document creation.
• Valid driver’s license.
• Experience using Microsoft Office products (PowerPoint, Excel and Word), Adobe, and web-based applications.

Special Notes:

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

The Division of Emergency Management is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. The Division appreciates the service and sacrifices made by veterans and their family members. Further, FDEM recognizes the immeasurable value veterans bring to the workplace and is committed to increasing the number of veterans that serve in its workforce.

The Division of Emergency Management is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes. An individual with a disability is qualified if he or she satisfies the skills, experience, and other job-related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the FDEM Human Resources Office at (850) 815-4177. FDEM requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with section 112.0455, F.S., Drug-Free Workplace Act.

Successful completion of background screening will be required for this position.

The State of Florida and the Division of Emergency Management participate in E-Verify. This federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

In response to emergency events, Division of Emergency Management employees may be required to work irregular hours, to work more than 8 hours per day, to work extended periods (including weekends and holidays), to work at locations other than their official headquarters, and to perform duties in addition to those outlined in the employee’s position description. Employees must be able to deploy to emergency sites with limited advance notice.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.