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Date: Aug 8, 2019

Location: TALLAHASSEE, FL, US, 32399

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 70728 

Agency: Office of the Attorney General

Working Title: OPS SENIOR CLERK - 41901702

Position Number: 41901702 

Salary:  $10.00 - $12.00 hourly 

Posting Closing Date: 08/19/2019 

**This is a Full Time Position**


INTRODUCTORY STATEMENT: The Office of the Attorney General, Department of Legal Affairs (OAG) is a pre-eminent, constitutional office, which serves as the chief lawyer to all state agencies and provides legal protections for Floridians against fraud and through the enforcement of the state’s laws. The OAG, is a cabinet agency in the executive branch of Florida state government.


IMPORTANT NOTICE: To be considered for the position all applicants must:

Submit a complete and accurate application profile necessary for qualifying, such as dates of service, reason for leaving, etc. In addition, all applicants must ensure all employment and/or detailed information about work experience is listed on your application (including military service, self-employment, job-related volunteer work, internships, part-time employment, etc.) and that gaps in employment are explained.  Applicants who do not provide all information necessary to qualify, will not be considered for this position.


Verify that applicant responses to qualifying questions are verifiable by skills and/or experience stated on the employment application and/or resume. Applicants who do not respond to the qualifying questions will not be considered for this position.


The elements of the selection process may include a skill assessment exercise. 


Current and future vacancies may be filled from this advertisement for a period of up to six months. Following the six-month period, a new application must be submitted to an open advertisement to be considered for that vacancy.


OAG employees are paid biweekly. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.


MINIMUM REQUIREMENTS: Two years of secretarial or clerical work experience.  College education from an accredited institution can substitute on a year for year basis for each year of the required work experience.  Vocational/Technical training in the area of secretarial science or office/business studies can substitute at the rate of 720 classroom hours for each year of the required work experience.  A high school diploma or its equivalent can substitute for one year of the required work experience.  Professional or nonprofessional experience as described above can substitute on a year-for-year basis for the required college education.


**The elements of the selection process will include a skill assessment exercise, and a passing score of 75 must be achieved to be offered an interview.**


JOB SUMMARY:   This is multifaceted position supporting the Attorney General’s Office of Citizen Services. Citizen Services serves as the intake unit processing calls and correspondence addressed to the Attorney General or the agency at large. Primary duties include: Operating agency’s switchboard and determining the appropriate department to send calls for assistance. Check agency’s voicemail box and transcribing messages into appropriate database for callback by hotline staff. Data entry, summarizing correspondence, and scanning correspondence for public record retention. Mail out correspondence, and coordinate electronic agency transfers to other agencies and organizations. 



•    Receives and route telephone calls, take messages as needed.
•    Maintains files and records, pulls and files documents.
•    Accurately completes data entry.
•    Pre-audits fiscal documents for completeness, accuracy and procedural correctness.
•    Corrects and updates computer data records.
•    Scans fiscal documents for public records.
•    Receives, sorts, and delivers all incoming mail to designated departments or individuals.
•    Operates photocopying machines, typewriters, calculators, mailroom machinery, computer terminals,
•    Prepares copies of records.
•    Receives and processes mail.
•    Processes requests for mailing forms to consumers.
•    Maintains inventories.
•    Performs incidental typing.
•    Performs related work as required.

•    Ability to follow instructions.
•    Skill in use of personal computers
•    Knowledge of correct grammar usage.
•    Knowledge of basic arithmetic.
•    Ability to sort data alphabetically, numerically and categorically.
•    Ability to communicate effectively orally and in writing.
•    Ability to perform basic arithmetical calculations.


VETERAN RECRUITMENT STATEMENT: The OAG values the service provided by veterans and their families and supports the hiring of returning service members and military spouses. Applicants eligible for veterans' preference will receive preference in employment and are encouraged to apply, pursuant to chapter 295, Florida statutes. However, applicants claiming veterans' preference must attach supporting documentation with each application submission that includes character of service (for example, dd form214 member copy #4) along with any other documentation as required by rule 55a-7, Florida administrative code.  All documentation is due by the closing date of the vacancy announcement.  For information on the supporting documentation required, click here .  If you have trouble attaching the documentation, contact our HR office at 850-414-3900.


PERSONS WITH DISABILITY/ADA STATEMENT: The OAG supports the employment of individuals with disabilities and encourages them to seek employment within our agency. If you need an accommodation because of a disability, as defined by the Americans with Disabilities Act, in order to participate in the application process, please notify the people first service center at 877-562-7287.  If you need accommodation during the selection process, please notify the hiring authority in advance to allow sufficient time to provide the accommodation.


CRIMINAL BACKGROUND CHECKS/ DRUG FREE WORKPLACE: All OAG positions are "sensitive or special trust" and require favorable results on a background investigation including fingerprinting, pursuant to s. 110.1127(2)(a), F.S.  The State of Florida supports a Drug-Free Workplace, all employees are subject to reasonable suspicion or other drug testing in accordance with section 112.0455, F.S., Drug-Free Workplace Act.  

We hire only U.S. citizens and those lawfully authorized to work in the U.S.


E-VERIFY STATEMENT: The Office of the Attorney General participates in the u.s. government’s employment eligibility verification program (e-verify). E-verify is a program that electronically confirms an employee’s eligibility to work in the united states after completion of the employment eligibility verification form (i-9).


REMINDERS: Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from SSS.  For more information, please visit the SSS website at: https: //

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Nearest Major Market: Tallahassee