OPS SENIOR INFO TECH BUS CONSULT - 37940117

Requisition No: 857372 

Agency: Environmental Protection

Working Title: OPS SENIOR INFO TECH BUS CONSULT - 37940117

 Pay Plan: Temp

Position Number: 37940117 

Salary:  $33.00 - $37.24 Hourly 

Posting Closing Date: 08/07/2025 

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OPS Senior IT Business Consultant

State of Florida

Department of Environmental Protection

Open Competitive Opportunity

This is an on-site position located in Tallahassee, FL

Position Overview and Responsibilities:

DEP’s Office of Technology and Information Services (OTIS) is currently recruiting for an OPS Senior IT Business Consultant. This is a technical position on the Department’s Geographic Information Systems (GIS) team.  Employees of OTIS are required to demonstrate total commitment to outstanding customer service. This includes, but is not limited to, acting in a responsive, professional, and courteous manner at all times with the employees, customers, and public we serve, and performing related work as needed and specified to carry out the goals of the agency.

Specific duties and responsibilities of this position include:

• Provides GIS technical support to the OTIS Tier I and Tier II staff, and acts as the primary contact for the OTIS-GIS Help Desk.  Troubleshoots software, hardware, and web application issues reported by staff as they relate to FDEP’s GIS resources. Creates complete records in the Cherwell Help Desk tracking system and documents Esri-known bugs and future enhancements that may impact FDEP GIS users.

• Acts as a resource for GIS infrastructure upgrades and monitoring in coordination with other OTIS staff on the Systems and GIS teams. Provides back up to the infrastructure lead.  Works with the GIS and Esri teams to troubleshoot infrastructure problems, implement fixes, and take training to stay current on new releases and bug fixes.

• Performs other duties as assigned.

Required Knowledge, Skills, and Abilities:

• Knowledge of Esri geographic information software including the ArcGIS Online suite.
• Knowledge of cartographic and geospatial principals including geospatial open data.
• Knowledge of relational data base structures.
• Knowledge of spatial data analysis techniques.
• Ability to maintain a knowledge of established policies, procedures, and directives necessary to accomplish assignments and responsibilities.
• Skill at searching designated technical resources for information on software upgrades, bug fixes, and patches.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate technical information effectively.
• Ability to establish and maintain effective working relationships with others.

Minimum Qualifications: 

• Experience with Esri geographic information software including the ArcGIS Online suite.
• Knowledge of and experience with cartographic and geospatial principals including geospatial open data.

Position of Special Trust Requirement:

This position is designated as a Position of Special Trust in accordance with DEP Directive 422, Positions of Special Trust or Responsibility. Successful completion of background screening will be required for this position.

Preferred Qualifications:

• Experience with Esri desktop products
• Experience with ArcGIS Enterprise
• Experience troubleshooting GIS software issues
• Current GISP certification

Pay:

$33.00 - $37.24 Hourly

Our Organization and Mission: 

The Florida Department of Environmental Protection (DEP) is the state’s lead agency for environmental management and stewardship - protecting our air, water and land. The vision of DEP is to advance Florida’s position as a world leader in protecting natural resources while growing the state’s economy. DEP encourages its leaders to constantly innovate and seek efficiencies. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly.

Where You Will Work:

Tallahassee, Florida’s Capital City, lined with rolling hills, oak trees, and canopied roads combine old world charm with a modern pace of life. Home to two major universities as well as state government, Tallahassee is a mid-sized city in the heart of Florida’s Big Bend. Tallahassee is a highly desirable location for both those seeking their first job or those ready to enter the next exciting chapter in their career.

This is an on-site position.

How You Will Grow: 

DEP encourages its employees to constantly innovate and seek efficiencies. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly. OTIS has an extensive training program, including courses and certifications, that provide staff with the ability to build upon existing skills and remain current on job-related information technologies.  Examples of certifications recently earned by staff include, but are not limited to:

• GISP® (Certified GIS Professional)
• Esri ArcGIS Pro Professional

The Benefits of Working for the State of Florida: 

Working for the State of Florida is more than a paycheck. The State’s benefits package for eligible OPS employees includes:

• Participation in state group insurance (must meet eligibility requirements).  
• State of Florida 401(a) FICA Alternative Plan (tax deferred Retirement Savings Plan, for more information, please visit Corebridge Financial).
• Flexible Spending Accounts;
• And more!

For a complete list of benefits, visit www.mybenefits.myflorida.com.

As a DEP employee, you will also receive free entrance to the 176 award-winning Florida State Parks.

Special Notes:

DEP is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following email addresses:

HR_VeteransPreference@dep.state.fl.us

HR_Recruitment@FloridaDEP.gov

An individual with a disability is qualified if he or she satisfies the skills, experience, and other job-related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DEP Human Resources (HR) Office at (850) 245-2511. DEP requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.