PERFORMANCE ANALYSIS AND RESEARCH SPECIALIST - 73005663

Requisition No: 882376 

Agency: Department of Revenue

Working Title: PERFORMANCE ANALYSIS AND RESEARCH SPECIALIST - 73005663

 Pay Plan: Career Service

Position Number: 73005663 

Salary:  $47,667.96 - $63,653.40 / annually 

Posting Closing Date: 08/31/2026 

Total Compensation Estimator Tool

Florida Department of Revenue

Child Support Program

Performance Analysis and Research Specialist (Operations Review Specialist)

Tallahassee

The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

This position performs reporting and analysis and is an excellent fit for critical thinkers. If you enjoy working with reporting and analysis and problem solving, this may be the position for you. Your duties would include:

• Perform business analyst duties needed to prepare and present federal and state statistical, financial and management reports.
• Compile and analyze data, determine effectiveness and recommend next appropriate action. Gathers information, creates projections, models and targets through holding meetings, interviewing stakeholders and subject matter experts.
• Provide training for other team members.  Coordinate assignments and tasks; maintain open communication and working relationships to solve problems and make decisions.
• Work in Microsoft Office using Word, Excel, PowerPoint, Outlook, state systems, and other technology programs to research and evaluate information and resolve complex issues.

MINIMUM REQUIREMENTS:

• One year of recent experience performing functional business analyst duties, including conducting interviews to gather report requirements, documenting business processes, and developing performance reports for an operational business process.                                                                                                                              
• One year of recent experience independently coordinating projects with deadlines to deliver a final work product                                                                                                                                                                                          
• Evidence of progressively responsible experience in the public and/or private sector.                                      
• Proficiency using Microsoft Excel and Word.

PREFERENCES:

• Preference for experience within the Child Support Program.                                                                                 
• Preference for experience creating business reports within the last 12 months.

SPECIAL NOTES:

• This position is part-time telework eligible after training and an acceptable level of proficiency is reached.
• An alternative screening criteria matrix will be used to determine which applicants will be invited to interview.
• A work sample will be given immediately after the interview for each selected applicant.

SALARY: The starting salary for this position is approximately $4,822.23.

BENEFITS: Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: Tony Panousis, (850) 617-8084, Tony.Panousis@floridarevenue.com

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

ARTIFICIAL INTELLIGENCE (AI) DISCLAIMER: In assessing job applicants, the Department of Revenue values authenticity, independent thought, and accuracy in applicants’ responses. Therefore, applicants should not use artificial intelligence (AI) tools to assist in any manner with skills verification tests, online assessments, production of required work samples, or during the interview process. Applicants who submit or provide AI generated or AI assisted responses may be disqualified from consideration.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.  

CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

WORK AUTHORIZATION REQUIREMENTS: The Department of Revenue does not hire individuals who require H-1B visa sponsorship to work in the United States. Candidates who require H-1B visa sponsorship will not be considered for this position. Candidates who require participation in the STEM Optional Practical Training (STEM OPT) program must possess a qualifying STEM degree that is directly related to the duties of this position, in accordance with U.S. Citizenship and Immigration Services (USCIS) regulations.

REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.