PRODUCT & SALES BUSINESS ADMINISTRATOR - 36000148

This position will serve as the Administrator for a variety of business tasks and contracts within the Product, Research and Sales division.  Contract duties include but are not limited to the Lottery’s primary instant ticket vendor contract, secondary instant ticket vendor contracts, research services and other products, licensing, promotional, retail or business program agreements. In addition to performing administrative duties and assignments to facilitate operations of the division, the incumbent in this position will report to the Senior Product Manager and may assist with product development and execution, promotion planning and portfolio management. 

The position requires time management, ability to prioritize, and independent judgment while performing reporting, budgeting, analytical and administrative functions.  

ESSENTIAL DUTIES:

• Each employee is expected to be knowledgeable of the Lottery’s Responsible Gaming program, including the No Underage Play and Play Within Your Means messaging, and will ensure retailers and players are aware of the program and provided information, as necessary.
• Helps to ensure compliance with Agency contracts.
• Assists in maintaining records of the division’s files and associated contract files.
• Prepares, reviews, processes, and tracks the routing and dissemination for division documents.
• Works with Lottery business support functions to ensure that contract and administrative requirements are met.
• Coordinates efforts between the division and Lottery contractors to ensure quality goods and performance of service are delivered to the Agency and the public.
• Works with business units to plan budget, pay invoices and coordinate spending from the division’s budget, instant ticket vendor support fund and other sources when applicable.
• Reviews monthly reports and prepares liquated damage assessments for the instant ticket printing vendor contract.
• Research and collect pertinent information to assist with drafting policies, procedures, contracts, solicitations, terms and conditions, audit responses, training materials, and other information as requested or directed.
• Reviews for accuracy game and promotion rules, website content, in-store signage and other materials that promote and educate the public about Lottery.
• Assists in the development of detailed action plans to ensure the smooth implementation and introduction of new games into the marketplace.
• Coordinates travel arrangements for the division and prepares the necessary paperwork prior to travel and prepares travel vouchers and associated forms for proper reimbursement upon return from travel.
• Coordinates the purchase of supplies and event related equipment for the division and prepares the necessary paperwork prior to purchase and prepares associated forms for proper reimbursement and payments to vendors.
• Undergo cross-training with other division employees and serve as backup support for certain activities.
• Performs special assignments as requested by the Deputy Secretary of Product, Research and Sales or the other managers in the division.
• Attendance is an essential function of this position.
• This position may require occasional travel.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to interpret and implement rules, policies, procedures, and directives.
• Ability to speak clearly, concisely, and effectively; listen to, and understand, information and ideas as presented verbally.
• Ability to establish and maintain effective working relationships with others.
• Ability to make a decision or solve a problem by using logic to identify key facts, explore alternatives, and propose quality solutions.
• Ability to establish objectives and specify the strategies and actions to achieve these objectives.
• Ability to prioritize workload demands based on departmental goals and objectives.
• Ability to use Microsoft Office Suites and learn and use other database and web-based software as needed.
• Ability to compile and analyze data for administrative decisions.
• Ability to work independently.
• Ability to deal with people in a tactful and courteous manner.
• Ability to maintain confidential records and correspondence.
• Ability to make independent decisions based on knowledge and understanding of situations, policies, and procedures.
• Knowledge of administrative organization and methods of control.
• Knowledge of applicable laws, rules, regulations and/or policies and procedures.
• Knowledge of and interest in Lottery products, contract management and sales and market research practices. 

Other job-related requirements for this position

High School Diploma or equivalent (GED) required.

Successful passing of a criminal background check (state, local, and national) is required. 

Maintains strict confidentiality of information learned while working with the Florida Lottery, whether learned through assigned duties or through working with other units.  The types of confidential information may include, but are not limited to, payroll information, budget matters, policy decisions, tax matters, employee disciplinary issues, and other personnel data.

Statutes establishing or defining work performed

Chapters 24 Florida Statutes and applicable Lottery Policies and Procedures

Licensure/Registration/Certification Requirements

(If applicable, provide the appropriate Florida Statute or federal regulation cite below):

Florida Certified Contract Manager (FCCM), desired not mandated. 

Valid Driver’s license

NOTE:  If the above referenced certificate or license is revoked or suspended, you must notify your supervisor immediately.

Work Hours

Total hours in workweek:  40                Daily Schedule from _8:00a.m._____ to _5:00p.m.____.