PROGRAM SPECIALIST III-DOE - 48000540

Requisition No: 842842 

Agency: Department of Education

Working Title: PROGRAM SPECIALIST III-DOE - 48000540

 Pay Plan: Career Service

Position Number: 48000540 

Salary:  Salary Range: $44,060.11-$64,060.11 

Posting Closing Date: 12/27/2024 

Total Compensation Estimator Tool

Florida Department of Education
Bureau of Educator Certification
LOCATION: TALLAHASSEE
PROGRAM SPECIALIST III
Salary Range: $44,060.11-$64,060.11

CANDIDATES ARE TYPICALLY HIRED AT THE MINIMUM SALARY

The purpose of Florida educator certification is to support the academic achievement of our students by assuring that our educators are professionally qualified for highly effective instruction. Florida educators must be certified to teach in our public schools and in many of our private schools. Educators include classroom teachers, school administrators, and other support professionals, such as guidance counselors and media specialists. The Bureau of Educator Certification (BEC) is committed to providing timely, accurate, and efficient services to all constituents. For more information, please visit the Bureau of Educator Certification webpage.

Description: 
In this position, the candidate will serve as the Operations Program Specialist III to assist with critical projects or initiatives, particularly those with a high priority implementation timeline. In this capacity, you will review, evaluate and implement modifications to procedures to enhance and increase individual production efficiency in the high-volume certification management system (Versa).
•    The employee must be productive under tight timeframes, balance multiple and competing priorities and maintain goal-directed behavior and performance sometimes under stressful conditions.
•    The employee’s performance and behavior must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the team.
•    The employee must interact courteously with others.

 General Responsibilities:
•    This position is responsible for maintaining an organized workspace.
•    This position must work independently in a fast-paced team environment.
•    This position assists with daily mail sorting and processing.
•    Attendance is an essential function of this position.

Specific Responsibilities:
•    Collaborate with the Operations Unit management team on the implementation and achievement of operational goals to effectively support the needs of the Bureau.
•    Collaborate with the Systems Programming Consultant to review Bureau business practices to ensure that activities and operations comply with current laws, regulations, and policies.
•    Obtain knowledge and principles of integrating appropriate technical solutions to the operational business processes to determine teacher certification eligibility.
•    Develop concise technical solutions for statute and rule changes that affect the bureau’s responsibilities to incorporate new processes for certification eligibility.
•    Participate in testing the technical solutions to system changes to improve the bureau’s business processes.
•    Coordinate with the Policy Unit on legislative changes that affect educator certification.
•    Participate in staff training on new technologies through written step-by-step instructions or team and individualized training.
•    Assist in the modification and management of electronic archival and retrieval filing system.
•    Support the daily intake of applicant correspondence and applications to ensure documents are accurately entered into Versa. 
•    Develop and maintain a desk guide for this Program Specialist III position.
•    Accurately test technical solutions to produce the desired change results.
•    Perform data validations against list parameters for accuracy.
•    Possess the ability to execute stored procedures to produce database outputs.

Minimum Qualifications:
•    Bachelor’s degree or industry certification.
•    Technology and computer experience. 
•    Experience working in an office setting.

Preferred Qualifications:
•    Bachelor’s degree or higher in Coding, Computer Science, Industrial Engineering, Software Development, or Information Technology.
•    Microsoft Office expertise.
•    Certification in any of the following areas:
o    Microsoft Certified (MC)
o    Java
o    Structured Query Language (SQL)

BENEFITS INFORMATION
Benefits information can be found at https://www.mybenefits.myflorida.com/
•    State of Florida Retirement package –  www.myfrs.com
•    9 Paid Holidays and 1 Personal Holiday annually
•    In-State Tuition Waivers
•    Health Insurance for Individual or Family Coverage (over 80% employer paid)
•    Basic Life Insurance Policy (State pays 80% of premium)
•    Dental, Vision and Supplemental Insurance Options
•    Vacation and Sick Leave
o    Selected Exempt Service (SES) positions shall be credited 176 hours of annual leave
o    Ability to earn 104 Hours of Paid Sick Leave (annually)
•    Tax-Deferred Medical and Child Care Reimbursement Accounts available     
•    Tax-Deferred Savings Program available through payroll deduction 
 
BACKGROUND SCREENING REQUIREMENT
It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. No applicant for a designated position will be employed or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. Level 2 background screening shall include, but not be limited to, fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and federal criminal records checks through the Federal Bureau of Investigation and may include local criminal records checks through local law enforcement agencies.
 
APPLICATION NOTES
Candidate Profile (application) must be complete in its entirety.
•    Include supervisor names and phone numbers of all periods of employment.
•    Account for and explain any gaps in employment so that the hiring process is not delayed. Gaps of employment of three months or more MUST be addressed on application.
•    Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.  
•    It is unacceptable to use the statement “See Resume” in place of entering work history.
•    Periods of employment should be entered with the most recent/current listed first.
•    If claiming Veteran’s Preference, the candidate MUST attach supporting documentation (DD214).
•    If claiming the Right to Interview, candidate MUST attach a copy of your official layoff letter when applying.
•    All documentation is due by the close of the vacancy announcement.
If you experience problems applying online, please call the People First Service Center at (877) 562-7287
SPECIAL REQUIREMENTS: 
You will be required to provide your Social Security Number to conduct required verifications.
Selective Services System (SSS)
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website: http://www.sss.gov.
 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.