PROGRAM SPECIALIST IV-DOE - 48000263

Requisition No: 859610 

Agency: Department of Education

Working Title: PROGRAM SPECIALIST IV-DOE - 48000263

 Pay Plan: Career Service

Position Number: 48000263 

Salary:  $50,585 

Posting Closing Date: 12/09/2025 

Total Compensation Estimator Tool

Florida Department of Education

Division of Florida Colleges

Location: Turlington Building – Tallahassee, Florida

Position Title: Program Specialist IV – SES

Salary: $50,485.00

Application Information and Hiring Requirements

Candidate Profile (application) must be complete in its entirety.

Application Information:

• Work History (in easy to review chronological order) Consists of:

• • Any position held by a State of Florida Agency
  • Any position held by a Florida University
  • All periods of employment from high school graduation
  • All periods of current or prior unemployment
  • Gaps 3 months or more must be accounted for*
  • Any Education
  • Any Volunteer Experience
  • Your resume and application must match
• *Gaps 3 months or more must be addressed – you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
• It is unacceptable to use the statement “See Resume” in place of entering work history. Your candidate profile will be converted to your official application.
• Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.  

Hiring Information and Requirements:

• The Bureau of Personnel Management reviews every application for prior State of Florida and Florida University work history in the People First system.

• If claiming Veteran’s Preference, the candidate MUST attach supporting documentation such as the DD214 and your VA Letter that reflects level of disability if applicable. Applicable to career service positions only.
• If claiming Right to First Interview, the candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions. Applicable to career service positions only.
• Your packet may be held up at the final review step if you are missing any of the items above.

NOTE: Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

Job Description

This position functions under the direction of the Associate Vice Chancellor and assists with tasks related to convenings and presentations, track and respond to unit correspondences, and handle day-to-day assignments to support both Academic and Student Affairs as described below.

Duties and Responsibilities

(Note: The omission of specific job duties does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.)

The Florida Department of Education (FDOE) has an open position that is responsible for executing the following functions:

• Prepare and collect responses to surveys related to required Division reports.
• Serve as Primary responder to telephone inquiries concerning students and constituents including serving as a backup for CorrFlow tracking and responding.
• Maintain Division Contact and Membership lists: Division Directory, FCS Master List Directory, and Listservs
• Draft correspondences for email memo, or letterhead.
• Monitor, appropriately distribute and file emails received through the Chancellor FCS inbox.
• Serve as primary responder under the supervision of the Director of Student Affairs to telephone and email inquiries concerning student, parent and stakeholder questions, which requires a broad background of knowledge related to residency for tuition purposes, financial aid, veterans affairs, equity and civil rights compliance, institutional codes of conduct and student handbooks, etc.
• Acquire applicable statute and rule knowledge to communicate student affairs-related policies and procedures to respond to inquiries independently and under the Director of Student Affairs.
• Assist in state annual equity reporting by organizing data, updating templates, and supporting the Deputy Director of Equity and Civil Rights Compliance and the Director of Student Affairs in the review process.  Provides technical support to the field in completing templates.
• Assist in federal equity on-site or virtual site visits with the Deputy Director of Equity and Civil Rights Compliance and the Director of Student Affairs. This includes participating in the interview process, writing notes of findings for the Letter of Findings, and monitoring compliance with submission of Voluntary Compliance Plans.  Provides technical support to the field in uploading content into the platform for site visit documents (e.g., Microsoft Teams).
• Assist in the collection and posting of Florida College System academic calendars and other routine reporting requirements.
• Serve as a backup for tracking and responding to constituent requests submitted through CORRFLOW.
• Monitor, appropriately distribute or respond, and files email received through shared email inboxes.
• Prepare and collect responses to surveys using other applications related to Division reports as required in Florida Statutes or State Board of Education Rules. In addition to building survey instruments, this includes writing briefs summarizing the responses.
• Complete tasks related to preparation for convenings, presentations, or other events for which the unit is responsible.
• Set up and provide support for webinars and conference room technology.
• Draft correspondence on a wide range of student affairs topics.
• Maintain the division resources such as a telephone list or master directory, and listservs.

Knowledge, Skills, and Abilities

Knowledge, skills and abilities, including utilization of equipment, required for the position:

Must have excellent communication skills and the ability to deal with a variety of people in a courteous and effective manner.

Ability to work on multiple projects, and the ability to follow verbal and written instructions.

Must be knowledgeable of computers by using Word, Excel, PowerPoint, and MicrosoftOutlook

Must be knowledgeable of office procedures and practices.

Must be knowledgeable of basic methods of data collection and tracking.

Must have the ability to plan, organize and coordinate work assignments.

Must have the ability to establish and maintain effective working relationships

Minimum Qualifications:

Ability to communicate effectively including verbal and written communication.

Educational Substitutions

SB 1310: Substitution of Work Experience for Postsecondary Education Requirements.

Related work experience may not substitute for any licensure, certification, or registration required by an agency and indicated in the advertised job description.

Preferred Qualifications

An associate’s degree or higher

Mission of the Office

The mission of the Florida College System is to provide access to high-quality, affordable academic and career educational programs that maximize student learning and success, develop a globally competitive workforce and respond rapidly to diverse state and community needs.

Florida Department of Education

Office Contact

Pamela Posey, 850-245-9014

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

LEAVE INFORMATION:

• Annual Leave - Employees in Senior Management Service and Selected Exempt Service positions are credited with 176 hours of annual leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment.

• • Sick Leave - Employees in Senior Management Service and Selected Exempt Service positions shall be credited with 104 hours of sick leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of initial appointment.

BACKGROUND SCREENING REQUIREMENT

It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. You will be required to provide your Social Security Number to conduct required verifications. No applicant for a designated position will be employed, contracted or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. Level 2 background screening shall include, but not be limited to, finger printing for all purposes and checks under this requirement, statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, federal criminal records check through the Federal Bureau of Investigation, and local criminal records checks through local law enforcement.

SPECIAL REQUIREMENTS: 

Selective Services System (SSS)

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the Selective Service website.

If you experience problems applying online, please call the People First Service Center at (877) 562-7287

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.