Requisition No: 874242 

Agency: Department of Education

Working Title: PROGRAM SPECIALIST SUPV II-DOE - SES - 48003643

 Pay Plan: SES

Position Number: 48003643 

Salary:  $50,000.00-$52,500.00 

Posting Closing Date: 04/21/2026 

Total Compensation Estimator Tool

Florida Department of Education

Bureau of Educator Certification

Location: Turlington Building/Tallahassee

Position Title: Program Specialist II Supervisor (SES)

Salary Range: $50,000.00 - $52,500.00

CANDIDATES ARE TYPICALLY HIRED AT THE MINIMUM SALARY

This advertisement may be used to fill multiple vacancies up to six months.

APPLICATION INFORMATION & HIRING REQUIREMENTS

Application Information:

• Your Candidate Profile (application) must be complete in its entirety.
• Work History (in easy to review chronological order) Consists of:

• • Any position held by a State of Florida Agency
  • Any position held by a Florida University
  • All periods of employment from high school graduation
  • All periods of current or prior unemployment
  • Gaps 3 months or more must be accounted for*
  • Any Education
  • Any Volunteer Experience
  • Your resume and application must match
• *Gaps 3 months or more must be addressed – you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
• It is unacceptable to use the statement “See Resume” in place of entering work history. Your candidate profile will be converted to your official application.
• Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.  

Hiring Information and Requirements:

• The Bureau of Personnel Management reviews every application for prior State of Florida and Florida University work history in the People First system.

• If claiming Veteran’s Preference, the candidate MUST attach supporting documentation such as the DD214 and your VA Letter that reflects level of disability if applicable. Applicable to career service positions only.
• If claiming Right to First Interview, the candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions. Applicable to career service positions only.

If you are missing any of the items above, your packet may be held up at the final review step.

NOTE: Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

OFFICE CONTACT:

Office Manager, 850-245-0538

JOB DESCRIPTION:

This position performs intermediate-level work under the general supervision of the Senior Educational Director in the Operations Unit, Bureau of Educator Certification, Division of Public Schools.  This position is responsible for managing activities and providing supervision and direction to staff within the Operations Section.  Supports the Senior Educational Program Director in the maintenance and coordination of the Bureau’s technical infrastructure required by the customized operating system. In addition, this position provides support by collecting and analyzing production data for these work units, ensuring accountability within a performance-based budgeting framework.

This position spends the majority of their time communicating with, motivating, training, and evaluating employees, and planning and directing employees’ work, and has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action, including all employees serving as supervisors, administrators, and directors in accordance with Section 110.205(2)(w), Florida Statutes.

Communicates with and motivates staff and provides and/or coordinates training and directs the work of his/her subordinates. In addition, the supervisor prepares expectations, completes performance appraisals, meets with staff individually to discuss expectations and/or any performance issues throughout the year. Responsible for developing work plans, ensuring proper office coverage and approving monthly timesheets and leave requests for all direct reports. Supervisor participates in the hiring process and has the authority to make hiring recommendations as well as disciplinary recommendations.

DUTIES & RESPONSIBILITIES:

(Note: The omission of specific job duties does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.)

The Florida Department of Education (FDOE) has an open position that is responsible for executing the following functions:

• Ensures compliance with Florida Statutes and procedures for the receipt and deposit of certification fees and management of fingerprint cards and background screening results for certification applicants.
• Documents procedures and provide training to staff involved directly and indirectly with fee and fingerprint processing.
• Facilitates established data quality audit procedures to ensure data integrity within the certification records management system. 
• Reviews, evaluates, and implements modifications to data quality audit procedures to enhance and increase operational efficiency.
• Prepares correspondence in response to requests from the applicant, the public, university/school district personnel, and other individuals regarding certification issues.
• Collects and analyzes production methodology and statistical data and recommends to the Program Director strategies for increased efficiency and effectiveness.
• Prepare reports and other documents in accordance with Bureau policies and procedures.
• Assists with the formulation, recommendation, and coordination for implementation of modifications to existing certification systems and processes to comply with changes in statutes, rules, other offices and units, and Bureau direction.
• Assists in the selection and requisition process for purchasing specialized equipment needed for Bureau operations and maintenance of the computerized database and imaging systems.
• Coordinates with the Policy Unit on legislative changes that affect the certification management system (Versa).
• Coordinates with other DOE offices to fulfill data requests and annual reports.
• Coordinates with DOE Communications to update and maintain the Bureau of Educator Certification webpages.
• Develops and maintains the standard operational procedures for the Operations Support positions.
• Performs other duties as assigned.

WHO WE’RE LOOKING FOR:

The ideal incumbent must be productive under tight timeframes, balance multiple and competing priorities, and maintain goal-directed behavior and performance sometimes under stressful conditions. The incumbent must interact courteously with others. The performance and behavior of all employees must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit. Attendance is an essential function.

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of Florida State Board of Education Rules and procedures governing issuance of Educator’s Certificates and renewal of certificates.
• Knowledge of the application process.
• Ability to communicate clearly and effectively both verbally and in writing.
• Ability to be productive under tight timeframes, balance multiple and competing priorities and maintain goal.
• Ability to work and perform under stressful conditions.
• Ability to demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of unit. 
• Ability to work independently and perform tasks and responsibilities with limited guidance and direction. 
• Ability to gather, analyze and organize information into logical format for presentation in reports, documents, and other written materials.
• Ability to provide counseling and guidance in career planning.
• Ability to apply laws, regulations, policies, and established procedural guidelines to perform quality assurance functions.
• Ability to participate in meetings with executives from public, not-for profit, and private sectors
• Ability to apply policies and procedures to situations to assess performance, compliance, and effectiveness of operations.
• Ability to recruit, hire and directly supervise, motivate and train staff.

MINIMUM QUALIFICATIONS

Required Licensure/Registration/Certification/Experience or Education:

• Experience with Microsoft Office

PREFERRED QUALIFICATIONS:

Preferences will be given to:

• Experience with supervisory responsibilities/duties

BUREAU OF EDUCATOR CERTIFICATION MISSION STATEMENT:

The purpose of Florida Educator Certification is to support the academic achievement of our students by assuring that our educators are professionally qualified for highly effective instruction. Florida educators must be certified to teach in our public schools and in many of our private schools. Educators include classroom teachers, school administrators, and other support professionals, such as guidance counselors and media specialists. The Bureau of Educator Certification (BEC) is committed to providing timely, accurate, and efficient services to all constituents. For more information, please visit the webpage below.

FDOE: Educator Certification Webpage

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

LEAVE INFORMATION: SES

• Annual Leave - Employees in Senior Management Service and Selected Exempt Service positions are credited with 176 hours of annual leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment.

• • Sick Leave - Employees in Senior Management Service and Selected Exempt Service positions shall be credited with 104 hours of sick leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of initial appointment.

BACKGROUND SCREENING REQUIREMENT

It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. You will be required to provide your Social Security Number to conduct required verifications. No applicant for a designated position will be employed, contracted or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. Level 2 background screening shall include, but not be limited to, finger printing for all purposes and checks under this requirement, statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, federal criminal records check through the Federal Bureau of Investigation, and local criminal records checks through local law enforcement.

SELECTIVE SERVICE SYSTEM (SSS) AND REQUIREMENT

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. 

For more information, please visit the Selective Service website.

If you experience problems applying online, please call the People First Service Center at (877) 562-7287

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.