PROGRAM SPECIALIST SUPV II-DOE - SES - 48003643

Requisition No: 827124 

Agency: Department of Education

Working Title: PROGRAM SPECIALIST SUPV II-DOE - SES - 48003643

 Pay Plan: SES

Position Number: 48003643 

Salary:  Salary Range $50,000.00-$94,116.98 

Posting Closing Date: 06/10/2024 

Total Compensation Estimator Tool

Florida Department of Education

Bureau of Educator Certification

LOCATION: TALLAHASSEE

Program Specialist II Supervisor – SES

Salary Range $50,000.00-$94,116.98

CANDIDATES ARE TYPICALLY HIRED AT THE MINIMUM SALARY

“The purpose of Florida educator certification is to support the academic achievement of our students by assuring that our educators are professionally qualified for highly effective instruction. Florida educators must be certified to teach in our public schools and in many of our private schools. Educators include classroom teachers, school administrators, and other support professionals, such as guidance counselors and media specialists. The Bureau of Educator Certification (BEC) is committed to providing timely, accurate, and efficient services to all constituents.”

Link to page on Bureau of Educator Certification website

 DESCRIPTION
(Note: The omission of specific job duties does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.)

The Florida Department of Education (FDOE) has an open position that is responsible for executing the following functions:

Duties and Responsibilities

• Employee’s time and effort are assigned to a dedicated function as is indicated on the monthly payroll.
• The employee must be productive under tight timeframes, balance multiple and competing priorities and maintain goal-directed behavior and performance sometimes under stressful conditions.
• The employee must interact courteously with others.
• The employee’s performance and behavior must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit.

General Responsibilities:

• This position is responsible for providing primary support to the Senior Educational Program Director in the maintenance and coordination of the Bureau’s technical infrastructure required by the customized operating system. Additionally, the position is responsible for assisting the Senior Educational Program Director in meeting the Bureau’s standards and goals for performance-based budgeting. This position requires in-depth analytical skills, familiarity with Florida Statutes and State Board of Education Rules governing the educator certification process and the ability to work independently.
• Attendance is an essential function of this position.

Supervisor Responsibilities:

• As a supervisor, the incumbent must communicate with, motivate, provide or coordinate training, and direct the work of his/her subordinates. In addition, the employee must complete timely performance appraisals, develop timely and accurate work plans, and timely approve monthly attendance and leave for each position under his/her direct report. Timesheets will be completed in the People First system by the 5th business day of the following month. The incumbent has the authority to make hiring recommendations as well as disciplinary recommendations.

Specific Responsibilities:

• Serves as Records Management Team coordinator and staff supervisor for fee processing, fingerprint processing, and data quality processing, also providing assistance in the directives of those work units. Collects and analyzes production data relative to these work units for performance-based budgeting accountability.
• Ensure compliance with Florida Statutes and procedures for the receipt and deposit of certification fees. Document procedures and provide training to staff involved directly and indirectly with fee processing.
• Ensure compliance with Florida Statutes and procedures for the receipt and management of fingerprint cards and background screening results for certification applicants.  Document procedures and provide training to staff involved directly and indirectly with fingerprint processing.
• Facilitate established data quality audit procedures to ensure data integrity within the certification records management system.  Review, evaluate and implement modifications to data quality audit procedures to enhance and increase operational efficiency.
• Prepares correspondence in response to requests from the applicant, the public, university/school district personnel, and other individuals regarding certification issues.
• Collects and analyzes Production methodology and statistical data and recommends to the Program Director strategies for increased efficiency and effectiveness.
• Prepares reports and other documents in accordance with Bureau policies and procedures.
• Assists with the formulation, recommendation and coordination for implementation of modifications to existing certification systems and processes to comply with changes in statutes, rules, other offices and units, and Bureau direction.
• Assists in the selection and requisition process for purchasing specialized equipment needed for Bureau operations and maintenance of the computerized database and imaging systems.
• Determine OPS personnel needs at times of increased workload.
• Performs other duties as necessary for the effective operation of the Bureau of Educator Certification as assigned by the Senior Educational Program Director for Operations & Technology.

Knowledge, Skills, and Abilities

• Knowledge of Florida State Board of Education Rules and procedures governing issuance of Educator’s Certificates and renewal of certificates.
• Thorough knowledge of the application process.
• Skills in keyboarding, updating database files, operating imaging system and operating telephone system.
• Ability to organize work activities, handle difficult situations to prevent problems.
• Ability to prepare forms for computer entry, to communicate effectively both verbally and in writing and to establish and maintain effective working relationships with others.

Minimum Qualifications

MS Office

Preferred Qualifications

Supervisory Experience

Qualifying Questions:

1. 1.Please describe your experience with technology
2. 2.Please describe your supervisory experience.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.