PROJECT AND PERFORMANCE CONSULTANT - 73006437

Requisition No: 847291 

Agency: Department of Revenue

Working Title: PROJECT AND PERFORMANCE CONSULTANT - 73006437

 Pay Plan: Career Service

Position Number: 73006437 

Salary:  $52,859.88 - $71,147.28 / Annually 

Posting Closing Date: 03/05/2025 

Total Compensation Estimator Tool

Florida Department of Revenue

Child Support Program

Project and Performance Consultant (Government Analyst II)

Tallahassee

The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

This position serves as the business process owner in the Department of Revenue’s Child Support Program Case and Order Establishment process. This is a highly responsible and advanced level position requiring independent judgment with little supervision. If you enjoy working with others to improve operational processes and problem solving, this may be the position for you. Your duties would include:

• Coordinating with multiple processes planning, organizing, and directing activities relating to the implementation and operation of the business process
• Preparing reports, presentations, issues, or options papers and gathering supporting documentation
• Identifying specific goals, objectives, and tasks targeting customer experience improvements
• Providing technical assistance, participating in project planning and the implementation of strategic initiatives
• Facilitate and lead meetings
• Work with others to solve problems and make decisions

MINIMUM REQUIREMENTS:  

• Two years of experience analyzing performance measures, process functions, operational plans or workflows.
• Two years of experience monitoring data and workflows.
• Two years of experience leading teams, coordinating projects with deadlines.
• Two years of experience analyzing performance and making recommendations for process improvements.
• One year of experience providing guidance and direction on procedures.

PREFERENCES:

• One year Case Management and/or Paternity and Order Establishment process related experience.
• Two years’ experience working within a Title IV-D child support program.

SPECIAL NOTES:

• This position is not telework eligible.
• The applicant selection criteria (ASC) screening tool has been administratively approved.  Those applicants who have met the minimum qualifications and with the greatest points accumulated via the ASC scoring, will be selected for interview.

SALARY: $52,859.88 - $71,147.28.

BENEFITS:

Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: Claudine Vieux, (850) 617-8020, Claudine.Vieux@floridarevenue.com.

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.