PROJECT PERFORMANCE CONSULTANT - 73006462

Requisition No: 880032 

Agency: Department of Revenue

Working Title: PROJECT PERFORMANCE CONSULTANT - 73006462

 Pay Plan: Career Service

Position Number: 73006462 

Salary:  $53,917.08 - $72,570.36 / annually 

Posting Closing Date: 08/04/2026 

Total Compensation Estimator Tool

Florida Department of Revenue

Child Support Program

Project Performance Consultant (Government Analyst II)

Tallahassee

The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

This position serves as a business process owner within the Case and Order Establishment process and is responsible for supporting operational activities, strategic initiatives, process improvements, and cross-functional collaboration efforts. This is a highly responsible position requiring strong analytical, organizational, and communication skills, as well as the ability to exercise independent judgment with limited supervision. The selected candidate must be able to effectively manage multiple assignments, facilitate meetings and discussions, and work collaboratively with internal stakeholders to support operational and strategic objectives. Your duties would include:

• Coordinating with multiple processes planning, organizing, and directing activities relating to the implementation and operation of the business process
• Preparing reports, presentations, issues or options papers and gathering supporting documentation
• Review, draft, and revise rules, regulations, policies, and procedures as it relates to the Case and Order Establishment processes
• Identifying specific goals, objectives, and tasks targeting customer experience improvements
• Providing technical assistance, participating in project planning and the implementation of strategic initiatives
• Facilitate and lead meetings
• Work with others to solve problems and make decisions

MINIMUM REQUIREMENTS:

• Two years of experience researching, collecting, analyzing, and evaluating data
• Two years of work experience creating and presenting process flows, reports, or recommendations for process improvements
• Two years of work experience understanding, applying, and providing guidance on rules, regulations, policies, and procedures
• Two years of experience leading teams and/or coordinating projects with deadlines

PREFERENCES: 

• Prior experience working within a Title IV-D child support program.

SPECIAL NOTES:

• This position is part-time telework eligible after training and an acceptable level of proficiency is reached.
• This position can be located at any Department of Revenue Child Support Program service site within the state.
• Multiple positions may be filled from this advertisement.

SALARY: $53,917.08 - $72,570.36 / annually

BENEFITS: Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: Latalya Stevens, (850) 617-8014, Latalya.Stevens@floridarevenue.com.

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT: If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.  

CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

WORK AUTHORIZATION REQUIREMENTS: The Department of Revenue does not hire individuals who require H-1B visa sponsorship to work in the United States. Candidates who require H-1B visa sponsorship will not be considered for this position. Candidates who require participation in the STEM Optional Practical Training (STEM OPT) program must possess a qualifying STEM degree that is directly related to the duties of this position, in accordance with U.S. Citizenship and Immigration Services (USCIS) regulations.

REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.