PROVIDER DEVELOPMENT & TRAINING MANAGER - 67039663

AGENCY FOR PERSONS WITH DISABILITIES

 POSITION: SENIOR HUMAN SERVICES PROGRAM MANAGER  - Selected Exempt Service (SES)

WORKING TITLE: PROVIDER DEVELOPMENT & TRAINING MANAGER

POSITION NUMBER: 67039663

OPEN COMPETITIVE OPPORTUNITY

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

This position is not a Telework position and is required to report to the APD office in the area it serves.

The Benefits of Working for the State of Florida

Working for the State of Florida is more than a paycheck. The State’s total compensation package for eligible employees features a highly competitive set of employee benefits, including:

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com).
• Flexible Spending Accounts.
• Tuition waivers.
• And more! For a more complete list of benefits, visit www.mybenefits.myflorida.com.
• Paid Maternity and Parental Leave.

The Agency seeks team members who demonstrate the qualities of being humble, hungry, and smart and lead others to embody the same. This entails lacking excessive ego, sharing credit, being self-motivated, and exercising good judgment and intuition regarding the subtleties of group dynamics. 

This position with APD will serve staff and management across the Agency. Your work will impact the workplace culture, our community, and the population we serve as we continuously strive to achieve the Agency’s mission.

*Responses to the qualifying questions are required and must be verifiable based on your submitted application, and “see resume” will not be considered an acceptable response.

SALARY RANGE

$73,542.04 - $77,526.80 Annually                       $2,828.54 - $2,981.80 Bi-weekly

Position Summary

This position spends the majority of their time communicating with, motivating, training, and evaluating employees, and planning and directing employees’ work, and who have the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action.

The Work You Will Do 

This is a highly responsible position serving the Agency for Persons with Disabilities (APD) State Office whose role, as supervisor of the Provider Development and Enrollment Unit, includes but is not limited to providing statewide coordination, direction and specific assistance to Regional APD offices regarding program operations within the APD services system.  This position spends majority of the time supervising monitors, motivates, trains, communicates with, and evaluates employees; planning and directing their work; having authority to hire, transfer, suspend, assign, reward, and/or discipline subordinate employees or effectively recommend such actions.

Develop and enhance policies and procedures in accordance with Medicaid standards for APD employees to perform provider enrollment, provider expansions, and change of ownership activities. Serve as the lead in coordinating and managing these processes and ensuring compliance.

Provide technical assistance and training to regional offices and staff on all provider development, provider enrollment, provider expansions, and change of ownership activities, including processing applications and updating relevant data systems.

Complete reports and analysis on provider development, provider need, provider enrollment, provider expansions, and change of ownership activities and develop and enhance processes to address any issues and deficiencies as a data driven response.

Serve as the Agency’s Liaison with the Medicaid Fiscal Agent, providers, and regional offices regarding provider enrollment, provider expansions, and change of ownership actions.

Develop and coordinate agency strategic initiatives to address provider development needs and provider enrollment needs to increase the quality and client choice of iBudget Waiver Clients.

Perform other duties as assigned which include, but are not limited to, the following:

Completing assignments including but not limited to assignments from the Legislature, Governor’s office, and the APD website as well as completing bill analyses and management inquiries from the Inspector General’s office.

Developing policies and procedures to assist Regional offices in carrying out regulatory requirements related to client services and providers.

Assisting in any other related Operations activities and special projects.

Minimum Qualifications

9. • Experience with developing operating procedures.

10. • Bachelor’s degree from an accredited postsecondary education program is preferred.

Knowledge, Skills, And Abilities

Knowledge of:

• Use Microsoft Office Programs.

• Ensuring compliance with state rules and regulations.

• Enrollment/application activities.

Ability to:

• Travel for work purposes.

Additional Information

Profile Completion

To qualify for this position, applicants must complete all fields in the Candidate Profile, including their work history with the month and year. 

Resumes and other documentation can be attached to provide additional information but will not replace the required completed Candidate Profile.

Retiree Notice

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon your retirement date.

Direct Deposit Program

As a condition of employment, a person appointed to a position in the State Personnel System is required to participate in the Direct Deposit Program.  Rather than receiving a paper paycheck, your funds will be deposited directly into your account at your financial institution. This will be accomplished by Electronic Funds Transfer. Banks, savings and loan associations, and credit unions are eligible to accept such deposits. Retirement funds are also required to be in the Direct Deposit Program.

Background Screening Requirement

It is the policy of the Florida Agency for Persons with Disabilities that applicants for employment undergo Level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer.

No applicant for a designated position will be employed or permitted to volunteer until the Level 2 screening results are received, reviewed, and approved by the Agency.
Level 2 background screening shall include, but not be limited to, fingerprinting for Statewide criminal and juvenile records checks through the Florida Department of Law Enforcement and Federal criminal records checks through the Federal Bureau of Investigation and may include local criminal records checks through local law enforcement agencies.

Pursuant to S. 110.1127(1), Florida Statutes, this position requires a background investigation, including fingerprinting.

APD only hires U.S. citizens and those lawfully authorized to work in the U.S. APD participates in the U.S. government’s employment eligibility verification program (E-Verify), which electronically confirms an employee’s eligibility to work in the U.S. after completing the employment eligibility verification form (I-9).

All applicants should complete the online application process. If you need assistance applying for this position, please call the People First service center at 1-877-562-7287. 

Responses to the qualifying questions are required to be considered for this position. Answers to the qualifying questions must be verifiable based on your submitted application.