PROVIDER TERMINATIONS LIAISON - 67015730

Requisition No: 865001 

Agency: Agency for Persons with Disabilities

Working Title: PROVIDER TERMINATIONS LIAISON - 67015730

 Pay Plan: Career Service

Position Number: 67015730 

Salary:  $48,000.00 to $65,649.00 Annually 

Posting Closing Date: 11/17/2025 

Total Compensation Estimator Tool

AGENCY FOR PERSONS WITH DISABILITIES

 POSITION: GOVERNMENT OPERATIONS CONSULTANT II - Career Service

WORKING TITLE: PROVIDER TERMINATIONS LIAISON

POSITION NUMBER: 67015730

OPEN COMPETITIVE OPPORTUNITY

Posting Closing Note - Select if Applicable

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

This position is not a Telework position and is required to report to the APD office in the area it serves.

The Benefits of Working for the State of Florida

Working for the State of Florida is more than a paycheck. The State’s total compensation package for eligible employees features a highly competitive set of employee benefits, including:

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com).
• Flexible Spending Accounts.
• Tuition waivers.
• And more! For a more complete list of benefits, visit www.mybenefits.myflorida.com.
• Paid Maternity and Parental Leave.

The Agency seeks team members who demonstrate the qualities of being humble, hungry, and smart and lead others to embody the same. This entails lacking excessive ego, sharing credit, being self-motivated, and exercising good judgment and intuition regarding the subtleties of group dynamics. 

This position with APD will serve staff and management across the Agency. Your work will impact the workplace culture, our community, and the population we serve as we continuously strive to achieve the Agency’s mission.

*Responses to the qualifying questions are required and must be verifiable based on your submitted application, and “see resume” will not be considered an acceptable response.

SALARY RANGE

$48,000.00 - $65,649.00 Annually                       $1,846.15 - $2,524.96 Bi-weekly

Position Summary

This is a highly responsible position serving the Agency for Persons with Disabilities (APD) State Office whose role includes but not limited to: providing statewide coordination, direction, and specific technical assistance to the Regional APD offices regarding provider actions.

The Work You Will Do 

Process, monitor and track provider actions and termination requests. Daily monitoring of the provider actions inbox to ensure all incoming work is tracked. Performing routine follow-up and tracking of both APD and AHCA termination reports. Collaborate and provide technical assistance to regional staff in the submission of provider action requests. Facilitate adverse action reviews with the Office of the General Counsel and Operations. Create and present summary data reports on provider terminations for review and recommended actions. Notify regional offices of adverse action review decisions in a timely and professional manner. Send file maintenance requests to AHCA. Conduct monthly meetings with each Regional office regarding their termination activities. Identify trends with termination and action requests and identify gaps in processes. Create Operating Procedures, desk manuals, and any other guides related to processing of terminations and actions. Collaborate with other state agencies (AHCA) on termination requests, trends analysis, and overall process improvement.

Assist in other related Operations activities and special projects. Perform other related duties as assigned.

Minimum Qualifications

• High School diploma or its equivalent.

• Proficiency with Microsoft Word and Excel.

Knowledge, Skills, And Abilities

Knowledge of:

• DD/ HCBS Medicaid Waiver and Florida Developmental Disabilities System.
• Rules, policies and procedures related to Florida’s iBudget Waiver program.

Ability to:

• Understand, apply, and interpret applicable statutes, rules, regulations, and policies related to the waiver program.

• Communicate effectively in writing and verbally.

• Establish and maintain effective working relationships with coworkers, Field Office staff, consumers, family members and other stake holders.

• Work independently.

• Learn and communicate complex information.

• Plan, organize and coordinate work assignments.

Additional Information

Profile Completion

To qualify for this position, applicants must complete all fields in the Candidate Profile, including their work history with the month and year. 

Resumes and other documentation can be attached to provide additional information but will not replace the required completed Candidate Profile.

Retiree Notice

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon your retirement date.

Direct Deposit Program

As a condition of employment, a person appointed to a position in the State Personnel System is required to participate in the Direct Deposit Program.  Rather than receiving a paper paycheck, your funds will be deposited directly into your account at your financial institution. This will be accomplished by Electronic Funds Transfer. Banks, savings and loan associations, and credit unions are eligible to accept such deposits. Retirement funds are also required to be in the Direct Deposit Program.

Background Screening Requirement

It is the policy of the Florida Agency for Persons with Disabilities that applicants for employment undergo Level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer.

No applicant for a designated position will be employed or permitted to volunteer until the Level 2 screening results are received, reviewed, and approved by the Agency.
Level 2 background screening shall include, but not be limited to, fingerprinting for Statewide criminal and juvenile records checks through the Florida Department of Law Enforcement and Federal criminal records checks through the Federal Bureau of Investigation and may include local criminal records checks through local law enforcement agencies.

Pursuant to S. 110.1127(1), Florida Statutes, this position requires a background investigation, including fingerprinting.

APD only hires U.S. citizens and those lawfully authorized to work in the U.S. APD participates in the U.S. government’s employment eligibility verification program (E-Verify), which electronically confirms an employee’s eligibility to work in the U.S. after completing the employment eligibility verification form (I-9).

All applicants should complete the online application process. If you need assistance applying for this position, please call the People First service center at 1-877-562-7287. 

Responses to the qualifying questions are required to be considered for this position. Answers to the qualifying questions must be verifiable based on your submitted application.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.