PUBLIC INFORMATION SPECIALIST II - 43001190

Requisition No: 844279 

Agency: Financial Services

Working Title: PUBLIC INFORMATION SPECIALIST II - 43001190

 Pay Plan: Career Service

Position Number: 43001190 

Salary:  $39,320.81 

Posting Closing Date: 01/22/2025 

Total Compensation Estimator Tool

*****OPEN COMPETITIVE EMPLOYMENT OPPORTUNITY***** 

DIVISION: CRIMINAL INVESTIGATIONS DIVISION
BUREAU: OPERATIONAL SUPPORT SERVICES SECTION, OFFICE OF TRANSPARENCY

CITY: TALLAHASSEE

COUNTY: LEON

The Criminal Investigations Division encompasses all law enforcement and forensic components residing within the Department of Financial Services. With this broad responsibility, the division investigates a wide range of fraudulent and criminal acts including:

• Insurance Fraud Investigations
• Workers’ Compensation Fraud Investigations
• Fire, Arson, and Explosives Investigations
• Theft/Misuse of State Funds
• Fire and Explosives Sample Analysis
• Public Assistance Fraud

Mission Statement

Serving and safeguarding the public and businesses operating in the State of Florida against acts of fraud, arson, and the misuse of state funds.

Available links to the Agency and Division:

• MyFloridaCFO
• Criminal Investigations Division

SPECIAL NOTES:

TO APPLY FOR THIS POSITION, SUBMIT A STATE OF FLORIDA EMPLOYMENT APPLICATION ONLINE IN PEOPLE FIRST AND EMAIL IN A SUPPLEMENTAL APPLICATION TO THE EMAIL ADDRESS BELOW. THE SUPPLEMENTAL APPLICATION CAN BE FOUND AT:  https://www.myfloridacfo.com/division/cid/career-opportunities

Email Address:  cidhiring@myfloridacfo.com

Job Line Phone number: (850) 413-4063

This supplemental application MUST be received no later than five (5) business days after the closing date of this advertisement in order to be considered for this position.

 REQUIREMENTS:

• High School Diploma or its' equivalent.
• Two (2) years of experience in Research or Data Analysis. An Associate’s degree from an accredited college or university may substitute for the required experience.
• Experience reviewing and preparing forms and reports.
• Proficient in using Microsoft Office Products (Word, Excel, Outlook, etc.)
• Minimal travel.

Special consideration may be given to eligible candidates who have bilingual verbal & written skills that meet a critical need of the agency’s mission.

This position requires a security background check which includes a financial credit report, and fingerprinting.

Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

WHAT IS THE SELECTION PROCESS?

Selection is a three-to-six-month process that consists of the following:

• Completed State of Florida Employment Application
• Completed Department of Financial Services, Criminal Investigations Division Supplemental Application
• Interview
• Fingerprinting
• Background Investigation
• Financial credit report

OUR SALARY & BENEFITS:

The minimum base salary of $39,320.81 annually.

Employees of the Department of Financial Services are paid on a monthly pay cycle.

Benefits include:

• Paid holidays, vacation and one personal holiday.
• Ability to earn up to 104 hours of paid annual leave as a new employee.
• Ability to earn up to 104 hours of paid sick leave annually.
• Pension and investment retirement plan options (Myer’s).
• Flexible Spending Accounts, Health Savings Accounts.
• Tax deferred medical and childcare reimbursement accounts.
• State of Florida Tuition Waiver Program (must be accepted by a Florida colleges/universities).
• Public Service Student Forgiveness Program (PSLF) - (Eligibility required) https://studentaid.gov/sites/default/files/public-service-application-for-forgiveness.pdf 
• Career training opportunities.
• $25,000.00 in automatic life insurance coverage.
• Affordable health insurance options starting as low as $30.00 per month.
• Multiple supplemental insurance options including dental, vision, disability and more.

For a more complete list of benefits, visit https://www.mybenefits.myflorida.com/.

MINIMUM QUALIFICATIONS FOR THIS POSITION INCLUDE THE FOLLOWING REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of administrative principles and practices.
• Knowledge of office procedures and practices.
• Knowledge of the methods of data collection and analyses.
• Knowledge of principles and techniques of effective verbal and written communication.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Knowledge of Microsoft Office Suite, to include Word, Excel, and Outlook, and the ability and skills to effectively use this software, and other software.
• Ability to research, collect, evaluate, and analyze data to present in written report format.
• Ability to communicate effectively verbally and in writing.
• Ability to organize data into logical format for presentation in reports, documents, and other written materials.
• Ability to understand and apply applicable rules, regulations, policies, and procedures.
• Ability to establish and maintain effective working relationships with others.
• Ability to work independently.
• Ability to utilize problem solving techniques.

BRIEF DESCRIPTION OF DUTIES:

If applicable, (Incumbent of position is a member of DFS’ Disaster Response Team and, in that capacity, may be required on short notice to perform duties and necessary attendant travel in support of disaster relief efforts.)

Completes comprehensive research projects, assists with program evaluation studies, and tackles other law enforcement-related studies as assigned. Performs ad hoc studies, analyses, and related tasks as needed. Composes the Division's annual reports.

Independently handles a full range of assignments under limited supervision. Receives and sends confidential information related to the job's duties. Acts as the Division liaison with the Department’s press office, coordinates with DFS Office of Communications for social media outreach, media releases, and press conferences, maintains and documents agency outreach opportunities, and drafts promotional and internal announcements.

Consults and coordinates with regional outreach coordinators to localize information and education programs and strategies. Develops and compiles articles for the Division's electronic newsletter and creates standardized departmental consumer education materials to address trends, issues from complaint activity, and consumer needs.

Generates positive content for distribution throughout the agency and publications, markets the Division's mission through photography, graphics, and words.

Monitors social media related to agency performance and enforcement areas. Communicates trends in social media to executive staff.

Manages the content, production, and distribution of the Division’s anti-fraud materials and public awareness campaigns.

Provides administrative support for the Division as needed.

Performs related duties as required.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.